OK. Are the fuser rollers bad? See pic please

[dilios]

Re: OK. Are the fuser rollers bad? See pic please

Ok. I am glad to hear that through a process of elimination and some hard thinking you where able to figure out that I am not a tech. This canon copier was given to me by a company that went out of business. I have 3 businesses myself and thought I could actually put this machine to work. It only has 18k prints on it. I have always worked on things myself and do not see a reason to pay $150 per hour for someone to tell me the rollers are bad. Forgive me for not knowing a correct terminology concerning this copier. I guess I could pick up a book... I might call a tech to clean the machine once I have replaced parts. Sooo, can someone please offer some constructive advice other than call a tech? I know the rollers are bad, but is there anything else that I should be concerned about before I order parts? Thank you.

[charm5496]

Re: OK. Are the fuser rollers bad? See pic please

again a model number would help us help you...well some of us anyway.

[dilios]

Re: OK. Are the fuser rollers bad? See pic please

again a model number would help us help you...well some of us anyway.

It is c3170i

Machine was manufactured in 2005 and was sitting inactive since 2007.

Thank you

[charm5496]

Re: OK. Are the fuser rollers bad? See pic please

this is not one of canon's best machines...actually it might one of the worst. That being said it can be a good machine when ran and maintained properly. Order a new fuser assembly and drum since it has been sitting for a long time. You can get part number from precission rollers website. Time will tell if you need to replace some other items from it sitting so long.

And you may want to see if you can get a tech to work on it on the side for you. This unit is not friendly to those who are not trained on it. Developer units tend to leak and cause a mess...and the ITB unit can be a big pain accessing as well.

[Sgt. Hulka]

Re: OK. Are the fuser rollers bad? See pic please

Ok. I am glad to hear that through a process of elimination and some hard thinking you where able to figure out that I am not a tech

We were able to do that because we think like technicians.

can someone please offer some constructive advice

Call a tech, maybe they can help you load that piece of shit into a dumpster.

[10871087]

Re: OK. Are the fuser rollers bad? See pic please

Call a tech, maybe they can help you load that piece of shit into a dumpster.

I think I just peed my pants a little bit.

[Peter Sim]

Re: OK. Are the fuser rollers bad? See pic please

this is definitely a fuser problem.change both upper and bottom roller

Here is another one...

[ATTACH=CONFIG]10837[/ATTACH]

[charm5496]

Re: OK. Are the fuser rollers bad? See pic please

this is definitely a fuser problem.change both upper and bottom roller

I would just order the entire assembly. Rebuilding this unit is not a fun job even for an experienced tech

[its_just_a_copier]

Re: OK. Are the fuser rollers bad? See pic please

It is c3170i

Machine was manufactured in 2005 and was sitting inactive since 2007.

Thank you

Leaving machines like this sitting inactive will cause flat spots on the fixing rollers, most likely causing the quality issue you are seeing. Try to get a replacement assembly.

[Simons]

Re: OK. Are the fuser rollers bad? See pic please

I am an EXPERT on the 5800 and the 3100 series. ( never got paid right for working on that trash either )
These are bad fuser rollers.

You need a rebuild/fuser unit and updated firmware !!! call a tech or sanford and sons!

[10871087]

Re: OK. Are the fuser rollers bad? See pic please

You need a rebuild/fuser unit and updated firmware !!! call a tech or sanford and sons!

I don't think that guy has been back since Sgt Hulka told him to load that thing into a dumpster.

[blackcat4866]

Re: OK. Are the fuser rollers bad? See pic please

Why is it that amateurs cannot admit that the don't know WTF they're doing?

Nobody's going to rub their nose in it if they just fess up, up front. It just saves a whole lot back & forth, repetitive questions. It's nothing to be ashamed of. God knows, I don't know anything about that Canon either, but it makes no sense to pretend I do.

I hope I can identify a worn heat roller though. =^..^=

[nmfaxman]

Re: OK. Are the fuser rollers bad? See pic please

I hope I can identify a worn heat roller though. =^..^=[/QUOTE]

A tech will know what it looks like new.
A user thinks they can clean the toner off the drum with nail polish remover.

[dilios]

Re: OK. Are the fuser rollers bad? See pic please

I work on this model all day every day. You will need to replace the fixing unit as the fixing roller are rubber coated & with the heat and pressure over time get flat spots & leave white blurs on the prints especially if they have low usage. If you listen to the machine when its running & just after a copy job you will notice & clicking or banging sound coming from the top right of the machine?
Another VERY IMPORTANT POINT is that you will need to update the system firmware as canon brought out a software fix to prevent this happening in the future! Also the later firmware addresses many other issues with this machine.
If you can find local tech you are now armed with some information so he can come knowing what’s wrong & won’t need to make a return visit.
Where are you located, what country/area etc. you may find a tech local to you on here who is willing to sort this for you.

Thank you so much for this information. I am in PA, Scranton Area. The closest tech from me is 35 miles away. I already took the fuser assembly out and replaced the internal guide delivery. The part was overheated and cracked. Yes, there is a lot of clicking on the right side of the machine. Is it possible to replace the rollers? Rollers cost $170. New Fuser $380. Refurbished fuser $210. What should I do?

[charm5496]

Re: OK. Are the fuser rollers bad? See pic please

like you have already been told...BUY A FUSER ASSEMBLY. Trying to rebuild it is a waste of time and effort!
You will need a tech to update the firmware and check over any other potential issues the unit might have.