[Error Code] CLC 3200 error codes

[goldencup]

Hi I would like to know what these error codes mean? The machine is CLC3200.

E000732-0001

E000020-04b0

This codes sometimes appear on the machine. What I usually do is just turn the machine off then on it again. But I don't want to do that anymore for the rest of my life ...
I want to know what causes this problem so that I can give solutions to this and won't appear on the machine anymore. Thank you very much.

[JustManuals]

Re: CLC 3200 error codes

From the Service Manual:

The 732 error: There is a reader communication error.

[teckat]

Re: CLC 3200 error codes

E732 code is a Reader communication error.
If the Reader is disconnected from the Printer a E732 code will result. Once the Reader is disconnected the logic on the MAIN-Controller is changed to a "0". The copier is now set up to be a Printer only, and will not recognize the Reader.
To correct this, you must enter service mode, COPIER>OPTION>BODY>W/SCNR and set that to "1". Then you must turn the copier off, then on.






E020 with sub code of 01B0, 02B0, 03B0, 04B0.

If the drum units have been removed repeatedly without the drum guide service tool it's possible to break one or both tabs (see picture below).These tabs open the toner hopper when the drum unit is slid in, and if they are broken, toner will not be fed into the drum unit.
NOTE: The unit may work for a while until the developer to toner ratio drops enough to cause an error.
E020_5.jpg

[Van Steal]

Re: CLC 3200 error codes

E732 code is a Reader communication error.
If the Reader is disconnected from the Printer a E732 code will result. Once the Reader is disconnected the logic on the MAIN-Controller is changed to a "0". The copier is now set up to be a Printer only, and will not recognize the Reader.
To correct this, you must enter service mode, COPIER>OPTION>BODY>W/SCNR and set that to "1". Then you must turn the copier off, then on.






E020 with sub code of 01B0, 02B0, 03B0, 04B0.

If the drum units have been removed repeatedly without the drum guide service tool it's possible to break one or both tabs (see picture below).These tabs open the toner hopper when the drum unit is slid in, and if they are broken, toner will not be fed into the drum unit.
NOTE: The unit may work for a while until the developer to toner ratio drops enough to cause an error.
[ATTACH=CONFIG]10853[/ATTACH]

Spot on teckat, as always.

[teckat]

Re: CLC 3200 error codes

May 22, 2003
Product : imageRUNNER C3200 Title : E020 Error Code Problem :
E020 with sub code of 01B0, 02B0, 03B0, 04B0.

Solution :
If the drum units have been removed repeatedly without the drum guide service tool it's possible to break one or both tabs (see picture below).These tabs open the toner hopper when the drum unit is slid in, and if they are broken, toner will not be fed into the drum unit.
NOTE: The unit may work for a while until the developer to toner ratio drops enough to cause an error.

I have seen this broken tab issue many times / mostly caused by customers/ and the error was xxBO
An old Drum will pop xxB0 also>

E020_5.jpg

[goldencup]

Re: CLC 3200 error codes

Thank you very much for all your help. There's a broken tab on my black drum unit that I didn't noticed Thank you again!!!

[teckat]

Re: CLC 3200 error codes

Thank you very much for all your help. There's a broken tab on my black drum unit that I didn't noticed Thank you again!!!

thanks>good find,
like I said, customer damage 70% of the time> they think it's a toner cartridge
u should use the plastic sleeve to remove a Drum> I keep a set of four at each customer

[Lord_Vader]

Re: CLC 3200 error codes

Hi I would like to know what these error code mean? The machine is CLC3200.

E602-0003

Please help me. Rafael

[teckat]

Re: CLC 3200 error codes

Hi I would like to know what these error code mean? The machine is CLC3200.

E602-0003

Please help me. Rafael

E602-0003 - The data address registered on the HD is not consistent with the data.
Possible Cause: Write-abort error on HD sector-

Power off printer, then follow below
Hold down # 1&9 key and power ON the machine.
Keep holding down 1&9 until a white “flashing box” appears on the LCD display.
A function similar to Scan disk will be performed, which will take up to 20 minutes.

***************
if this fails u need to replace the HDD/ and reload 3200 Printer firmware with the Canon SST best bet would be to call for a Canon Trained tech-

[Lord_Vader]

Re: CLC 3200 error codes

Hi Teckat !

Unfortunately, disk scan did not help. Could you describe to me step by step how to do a firmware reload?What does this need? Please help.

Best Regards Rafael

[teckat]

Re: CLC 3200 error codes

Hi Teckat !

Unfortunately, disk scan did not help. Could you describe to me step by step how to do a firmware reload?What does this need? Please help.

Best Regards Rafael

you need the iR3200 Firmware/ + the Canon Service Support Tool + a new Hard Drive
your best bet is to contact a Canon Authorized Dealer for a Canon trained tech.

[Lord_Vader]

Re: CLC 3200 error codes

Thank You for quickly answer !

Do you have this software? Can you send them to me per e-mail ?

Best Regards Rafael

[Lord_Vader]

Re: CLC 3200 error codes

I Have SST v.3.11, it's good for clc 3200 ? I can not connect to the machine, with ethernet cabel, ho do it do is ? How to set dip switches ? What is procedure to connect ?

Teckat please help me !

[teckat]

Re: CLC 3200 error codes

I Have SST v.3.11, it's good for clc 3200 ? I can not connect to the machine, with ethernet cabel, ho do it do is ? How to set dip switches ? What is procedure to connect ?

Teckat please help me !

there are no dip switches involved/ + u need a crossover-cable
A crossover cable directly connects two network devices of the same type to each other over Ethernet

if u have the SST loaded on laptop/ look for SST Manual in folder/
example shown below>>>
C:\Canon File Folder\SST System Software Folder\SST Files\CiRC3200_v90.03\Service Support Tool v4.11Er\Manual

Compared to standard Ethernet cables, the internal wiring of Ethernet crossover cables reverses the transmit and receive signals. The reversed color-coded wires can be seen through the RJ-45 connectors at each end of the cable:

• Standard cables have an identical sequence of colored wires on each end
• Crossover cables have the 1st and 3rd wires (counting from left to right) crossed, and the 2nd and 6th wires crossed

CLICK ON PICTURE BELOW
crossover.JPG

[Lord_Vader]

Re: CLC 3200 error codes

I have crossover Ethernet cable but I can`t connect with machine In options SST are only 2 option: 1) com port or 2) USB interface. SST version 3.11