Canon ir 5070 jams with legal in doc feeder only

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  • pjdbm
    Trusted Tech

    250+ Posts
    • Sep 2007
    • 360

    #1

    Canon ir 5070 jams with legal in doc feeder only

    I have this machine that jams the machine when using the doc feeder for legal .

    I c an copy legal off the glass all day long but when I put legal in the doc feeder the machine jams, the machine sounds like it is getting the wrong paper size and it jams.

    I remember a few years ago I had an issue like this and I think it was a setting that needed to be done.

    I went into service/feeder/adjust and adjusted paper size for each size and still N/G.

    All other paper sizes runs with no problems.
  • its_just_a_copier
    Trusted Tech
    • May 2011
    • 132

    #2
    Re: Canon ir 5070 jams with legal in doc feeder only

    Did you try FEEDER>FUNCTION>SENS-INT ?

    Comment

    • pjdbm
      Trusted Tech

      250+ Posts
      • Sep 2007
      • 360

      #3
      Re: Canon ir 5070 jams with legal in doc feeder only

      yes, that was the first thing I did,thanks

      Comment

      • its_just_a_copier
        Trusted Tech
        • May 2011
        • 132

        #4
        Re: Canon ir 5070 jams with legal in doc feeder only

        What Jam Code are you getting?

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        • pjdbm
          Trusted Tech

          250+ Posts
          • Sep 2007
          • 360

          #5
          Re: Canon ir 5070 jams with legal in doc feeder only

          I will get them tomorrow,I had to bolt out of there to do another call.

          paper jams little more than half way out the finisher exit and one in the turnaround unit past the fuser rollers. Like I said,she will do a 100 off glass but int doc feeder,jams a multi run.

          Comment

          • charm5496
            Service Manager

            Site Contributor
            1,000+ Posts
            • Apr 2008
            • 2387

            #6
            Re: Canon ir 5070 jams with legal in doc feeder only

            do a main controller clear, but back up your mailbox and address book before clearing. You may want to check you firmware versions as well.
            Accidents don't just happen. They must be carelessly planned.

            Comment

            • pjdbm
              Trusted Tech

              250+ Posts
              • Sep 2007
              • 360

              #7
              Re: Canon ir 5070 jams with legal in doc feeder only

              jam code here is 020f


              went back today and confirmed FEEDER>FUNCTION>SENS-INT and re adjusted all paper sizes in feeder.

              This machines jams legal when inverting,off the glass she feeds normal, when using doc feeder the machine inverts legal and jams. I replaced the one way 27T gear and did not fix it. I had the unit out and checked the invert gate/black plastic lever it all looks good.

              This one is bugging me out

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              • vigour
                Service Manager

                1,000+ Posts
                • Aug 2010
                • 1038

                #8
                Re: Canon ir 5070 jams with legal in doc feeder only

                is your machine close to or over a million copies?
                legal jamming, wrinkling, or tearing at the delivery area is normally fixed by reverse roller and external delivery roller, changing internal delivery and fb5 3394 flapper arm at the same time would make sense.

                i have seen the metal dust from lower fuser bearings fall all over the big duplex buffer rollers, causing slipping with long paper. i think it gives 020f jams.
                Last edited by vigour; 07-21-2011, 04:16 AM.

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                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: Canon ir 5070 jams with legal in doc feeder only

                  Originally posted by pjdbm
                  jam code here is 020f


                  went back today and confirmed FEEDER>FUNCTION>SENS-INT and re adjusted all paper sizes in feeder.

                  This machines jams legal when inverting,off the glass she feeds normal, when using doc feeder the machine inverts legal and jams. I replaced the one way 27T gear and did not fix it. I had the unit out and checked the invert gate/black plastic lever it all looks good.

                  This one is bugging me out

                  020F / r u sure u have the correct jam code/ ??

                  that is not a doc feeder jam code ~~~~~~~~~!!!!!

                  xx0F fixing claw jam sensor
                  020F stationary jam



                  020F Jam only with Legal sized paper
                  Check Delivery Roller
                  Check the Inverter Roller and related bearings for binding.
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • pjdbm
                    Trusted Tech

                    250+ Posts
                    • Sep 2007
                    • 360

                    #10
                    Re: Canon ir 5070 jams with legal in doc feeder only

                    Hi Teckat

                    yes the code is 020f under the letter P it reads 3 and under CNTR it reads 7333,7323,7321 all legal

                    The jams are at the gate and you can hear it when it going to jam.

                    I swear it sounds like the machine is getting a wrong size but will have to go back tomorrow with another tech. I pulled that oneway drive motor and gears to look for a broken gear or an worn pin slot but found nothing bad.

                    why just legal jams and not letter through the feeder

                    Comment

                    • pjdbm
                      Trusted Tech

                      250+ Posts
                      • Sep 2007
                      • 360

                      #11
                      Re: Canon ir 5070 jams with legal in doc feeder only

                      Originally posted by vigour
                      is your machine close to or over a million copies?
                      legal jamming, wrinkling, or tearing at the delivery area is normally fixed by reverse roller and external delivery roller, changing internal delivery and fb5 3394 flapper arm at the same time would make sense.

                      i have seen the metal dust from lower fuser bearings fall all over the big duplex buffer rollers, causing slipping with long paper. i think it gives 020f jams.
                      machine has 700k on it, remember I can run 100's of legal off the glass no problem,it when I 2 or more in doc feeder (which flips paper face down) where I have the issue all the time.

                      Comment

                      • vigour
                        Service Manager

                        1,000+ Posts
                        • Aug 2010
                        • 1038

                        #12
                        Re: Canon ir 5070 jams with legal in doc feeder only

                        you solved it long ago.
                        you just need to do the work
                        q- what area flips paper face down.
                        a- inverter roller
                        they wear down or get slippery, just like vertical rollers.
                        compare the size of old and new, you will see.

                        5000's did the same thing.
                        legal jamming, ripping, or wrinkling, when reversing.

                        run single to double off the glass, to get the feeder out of your head

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Re: Canon ir 5070 jams with legal in doc feeder only

                          Originally posted by pjdbm
                          machine has 700k on it, remember I can run 100's of legal off the glass no problem,it when I 2 or more in doc feeder (which flips paper face down) where I have the issue all the time.

                          Replace the original width volume (VR1)

                          FM2-1024-000 -1 VARIABLE RESISTOR UNIT

                          or
                          #11----FM2-0696-000 -1 VOLUME HOLDER ASSEMBLY/ #11=this has VR1-Sensor & Gear
                          VR1.JPG
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • pjdbm
                            Trusted Tech

                            250+ Posts
                            • Sep 2007
                            • 360

                            #14
                            Re: Canon ir 5070 jams with legal in doc feeder only

                            Originally posted by vigour
                            you solved it long ago.
                            you just need to do the work
                            q- what area flips paper face down.
                            a- inverter roller
                            they wear down or get slippery, just like vertical rollers.
                            compare the size of old and new, you will see.

                            5000's did the same thing.
                            legal jamming, ripping, or wrinkling, when reversing.

                            run single to double off the glass, to get the feeder out of your head
                            I think you are on to something, this is what happen today:

                            I had another tech there today and it even baffled him, I joined him later and ruled out lower fuser roller bearings and roller. The jams happen on its way down and it appears to have a bend in the lead edge of legal paper as if you see when a picker finger does it mark.

                            But get this, we turned off all face down copying and printing and the machines is feeding flawless even in DUPLEX!

                            So it appears that this machine only jams on LEGAL paper when using the face down mode. I guess when the copier is set to face down it goes to a different part of inverter than doing duplex?? WFT?

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              Re: Canon ir 5070 jams with legal in doc feeder only

                              Originally posted by pjdbm
                              I think you are on to something, this is what happen today:

                              I had another tech there today and it even baffled him, I joined him later and ruled out lower fuser roller bearings and roller. The jams happen on its way down and it appears to have a bend in the lead edge of legal paper as if you see when a picker finger does it mark.

                              But get this, we turned off all face down copying and printing and the machines is feeding flawless even in DUPLEX!

                              So it appears that this machine only jams on LEGAL paper when using the face down mode. I guess when the copier is set to face down it goes to a different part of inverter than doing duplex?? WFT?



                              Why did u keep mentioning the Doc Feeder ?????

                              who do u work for in NYC ???
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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