"Platen Glass Dirty" Displaying on ImageClass MF6530

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  • delosangeles
    Trusted Tech

    250+ Posts
    • May 2008
    • 274

    #1

    [Error Code] "Platen Glass Dirty" Displaying on ImageClass MF6530

    Good day everyone We have a client with a Canon IC MF6530 that is display on the LCD screen that the Platen Glass is dirty. We have cleaned both Platen glasses and the scanner but the message still keep coming up on the Display. We would be grateful for any input on this problem. Thanks in advance.
    Trade like a tiger sleep like a baby
  • nmfaxman
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2008
    • 1702

    #2
    Re: "Platen Glass Dirty" Displaying on ImageClass MF6530

    Turn the setting off in user tools.
    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: "Platen Glass Dirty" Displaying on ImageClass MF6530

      Originally posted by delosangeles
      Good day everyone We have a client with a Canon IC MF6530 that is display on the LCD screen that the Platen Glass is dirty. We have cleaned both Platen glasses and the scanner but the message still keep coming up on the Display. We would be grateful for any input on this problem. Thanks in advance.

      User Mode Items
      COMMON SETTINGS>Additional Functions
      ADF DIRTY ERROR DISPLAY(*), DO NOT DISPLAY
      *: indicates factory settings.
      OR

      ADJUST/CLEANING
      AUTO ADF DRTY ADJ OFF(*), ON

      *: indicates factory settings.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • delosangeles
        Trusted Tech

        250+ Posts
        • May 2008
        • 274

        #4
        Re: "Platen Glass Dirty" Displaying on ImageClass MF6530

        You guys are great!! Thank you kindly for your help and have a great week.
        Trade like a tiger sleep like a baby

        Comment

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