I have a C3220 that keeps jamming when using the feeder, actually while the feeder is running the copier shuts off, then when you turn it back on the copier indicates where the jams are. It runs fine on the glass and when printing from their computers, only happens when using the doc feeder. The jam codes all start with 0Axx (01,05,06 etc). We've replaced sep pad, feed roller....our next step is to swap out feeders but wanted to see if anyone else has seen this and whats the cause?
Thanks.
Actually, I'm seeing other issues where screen blanks out, in talking with the tech, that is what is happening here as well, green light stays on but screen goes out and they have to turn off and back on. I'm guessing we will start with reseating boards and go from there.
Thanks.
Actually, I'm seeing other issues where screen blanks out, in talking with the tech, that is what is happening here as well, green light stays on but screen goes out and they have to turn off and back on. I'm guessing we will start with reseating boards and go from there.
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