Canon Image Runner C2550

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  • Gerald
    Junior Member
    • Jan 2011
    • 5

    #1

    [Misc] Canon Image Runner C2550

    I have a customer with a Canon Image Runner C2550 and I had to replace the drum. Now they are getting very light copies. Is there a procedure to calibrate? Or does anyone have the Service Manual. Thanks in advance!
  • Tricky
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 2620

    #2
    Re: Canon Image Runner C2550

    Is it a genuine canon drum.

    When you changed it did you clean the electrical contacts in the process assembly that touch the drum, these can get quite dirty. There's also a copper tab (connection) is this touching the drum shaft.

    Do an auto graduation - additional functions - adjustment cleaning - auto graduation adjustment (Full adjust)

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    • Gerald
      Junior Member
      • Jan 2011
      • 5

      #3
      Re: Canon Image Runner C2550

      Thank you for your response. Yes, everything you mentioned has been checked. The problem is that the copiers toner reference has been lost. When we replaced the black drum unit for the second time with a genuine OEM unit the prints are nice and dark until the toner in the drum is used. The copier doesn't add any toner. Is there a developer calibration procedure that needs to be performed in simulation like other makes. We specialize in Minolta, Ricoh, and Toshiba. I'm a bit rusty on the Canons.

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      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Canon Image Runner C2550

        Originally posted by Gerald
        I have a customer with a Canon Image Runner C2550 and I had to replace the drum. Now they are getting very light copies. Is there a procedure to calibrate? Or does anyone have the Service Manual. Thanks in advance!

        how many Drums did u replace ?
        how can u replace a drum & not know how to calibrate the printer ?????
        First- make sure your ITB is locked down/ front & rear side

        BASIC CALIBRATION
        On Control Panel In Additional Settings/Functions go to
        Adjustment / Cleaning and select Auto Gradation Adjustment.
        Select Plain
        Then select Full Adjust.
        Follow the screen step by step until the process is complete.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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