New hard disk for IR3300

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  • Hejsan
    Uhu
    • Mar 2008
    • 42

    #16
    Can not format HDD - iR3300

    I tried many times to format HDD from SST 3.35e, but nothing happens. Either there is a timeout (145 code), or something else. I'm reading the SST manual, but it does not help. As I found out, the only way to format HDD is via Bi-Centronics cable. What is a "Bi-Centronics"? I got a normal centronics cable, which is used to connect my desktop PC to my old HP LaserJet 6L (it's still alive :-))

    When I tried network mode (with fixed IP), it didn't work. I gave to the laptop the following IP|: 172.16.1.5 (as the manual says that the machine has a default IP 172.16.1.100). Then tried "Network" mode, instead of "Bi-Centronics", but no luck again. Could you please, give instructions to me (of course, if anyone from you is familiar with this problem).

    Maybe some of you have this type of printer/copier. I would be grateful, if you could give me cloned HDD image. In this case, I would write it to an empty HDD, to avoid SST

    Comment

    • costd
      Technician

      250+ Posts
      • Jan 2008
      • 409

      #17
      What works on a 3300 for me

      I have never had the SST update using a network cable work. It may for some, but not for me. The other issue (I think) is you need to use the NetHawk cable not a standard centronics. Maybe others have had better luck - but the NetHawk is what I use.

      Other issue is I have not been able to get the 2200/3300 to accept just any HDD. What we do here is just order the exact same model from a source other than Canon. Saves us a hassle.

      Comment

      • Hejsan
        Uhu
        • Mar 2008
        • 42

        #18
        Originally posted by costd
        I have never had the SST update using a network cable work. It may for some, but not for me. The other issue (I think) is you need to use the NetHawk cable not a standard centronics. Maybe others have had better luck - but the NetHawk is what I use.

        Other issue is I have not been able to get the 2200/3300 to accept just any HDD. What we do here is just order the exact same model from a source other than Canon. Saves us a hassle.
        Thanks man! I will try to get this "NetHawk" Cable and a driver for this one. What about HDD? There is a list of HDDs in the *.itf file. Is that OK, if I order any HDD from this list (20, 30 or 40 Gb models)? Do you think that IDE 2.5" HDDs are easy to find?

        Comment

        • meta
          Technician
          • Mar 2008
          • 16

          #19
          Originally posted by Hejsan
          Thanks man! I will try to get this "NetHawk" Cable and a driver for this one. What about HDD? There is a list of HDDs in the *.itf file. Is that OK, if I order any HDD from this list (20, 30 or 40 Gb models)? Do you think that IDE 2.5" HDDs are easy to find?
          it is OK if you can find any HDD from the list but it is not easy to find
          if you cant find the same model at least you can find same capacity and then edit the .ift file

          HDWN 'FUJITSU MPD3043AT ' (change HDD model)
          HDPI 00000000000000009965843B01000000
          FE060001003F877F1749000000000060
          FE0688411788B27F8A6B00600000000A
          FE06B341A1F3F27FB040006A0000000F
          FE06F34152330CBF5F9A007AAA550006

          save it and then try it again
          good luck..

          Comment

          • SmudgerUK
            Technician
            • Mar 2008
            • 17

            #20
            As you are fitting a new HD it has no system on it to start the copier in 1 + 7 mode so you will have to use basic download mode.

            Your laptop muxt be running Vista, WinXP or 2k. Win98 or ME will not work very well.
            Switch on the copier from the mains switch holding down keys 2 + 8. The screen will be black with download mode on the bottom after a few seconds.
            Connect a parrellel cable from the copier to the pc.
            Open SST and select Bi-Centronics. The speed will default to slow and cannot be changed.
            Select the 3300 system software and it should download fine.
            It will be a bit slow but you can't do much about this so get the kettle on.

            Good luck

            Comment

            • mncopyguy

              #21
              You have to make sure that you are sending the data VIA the parellell connection. You can send it via the network cable instead it works better. You just need a cross-over cable and you then have to setup your computer on the same ip scheme as the ip address for the copier, I am not a hundred percent sure but it starts with 172.XXX.XXX.XXX

              Comment

              • welshman
                Technical Support Manager

                50+ Posts
                • Oct 2007
                • 91

                #22
                hard drive

                you need to edit the hdi file under the roms folder in service tool to include the hard drive model you are using

                ie inside the format option open the format file with notpad you will se lots of diff drives

                ie
                toshiba 345hd4rt

                change the model of the drive to the one you using

                Comment

                • Hejsan
                  Uhu
                  • Mar 2008
                  • 42

                  #23
                  Guys, thanks very much for suggestions! Tomorrow I'll edit the list of HDDs and try again with the Bi-Centronics cable. Today I tried again with network cable, but no success. As I know, it's impossible to do a full format of the HDD with the network cable. Is it right?

                  Today, I was getting timeout errors on every try to format HDD. I'm using two different laptops, both with Windows XP SP2 and an LPT port (ECP is set in the BIOS). I have installed SST v2.02 and an old FW on one of them and a new version of SST (v3.35E with the new FW) on another. Both are giving timeout errors all the time What about using another PC with Windows 2000? Does it have any sense?
                  Last edited by Hejsan; 03-30-2008, 01:29 AM.

                  Comment

                  • Hejsan
                    Uhu
                    • Mar 2008
                    • 42

                    #24
                    Timeout Errors

                    Today I tried to edit the *.ift file and change the name of one of the drives (as was suggested). Registered this file within the SST and tried to format. It gave me a timeout error 145. Here is how I try to format the drive:

                    I'm switching off iR3300, closing SST, disconnecting the Bi-Centronics cable, then switching on iR3300 with 2 & 8 (for "Download Mode"), connecting Bi-Centroncs from copier to laptop, running SST and trying to format again.

                    Still no luck Maybe there's another problem than HDD?

                    Comment

                    • Hejsan
                      Uhu
                      • Mar 2008
                      • 42

                      #25
                      Originally posted by meta

                      HDWN 'FUJITSU MPD3043AT ' (change HDD model)
                      HDPI 00000000000000009965843B01000000
                      FE060001003F877F1749000000000060
                      FE0688411788B27F8A6B00600000000A
                      FE06B341A1F3F27FB040006A0000000F
                      FE06F34152330CBF5F9A007AAA550006
                      It's a 4.3 Gb model not a 40 Gb

                      Comment

                      • meta
                        Technician
                        • Mar 2008
                        • 16

                        #26
                        please try to find a 40Gb model by your self, that is only an example

                        Comment

                        • logonjim
                          Trusted Tech
                          • Nov 2007
                          • 136

                          #27
                          ir3300

                          hey guys 3 pages of discussion on a hard drive problem.This sounds a bit over the top for me anytime I get a hard drive problem I just replace it and reload the system. this makes me wonder if the techs. know what they are doing or is it just non trained techs. that are trying to repair these machines .We trained techs know when we get 601 is a hard drive problem and it would seem to me that there are a lot of untrained people trying to repair these machines or else they do not have the proper tools to do the job. if you do not have the correct S.S.T. then you cant repair them and anyone working on these machines can get the S.S.T from canon .so come on enough messing about and get some proper training or at least get the tools to do the job properly,.....

                          Comment

                          • SmudgerUK
                            Technician
                            • Mar 2008
                            • 17

                            #28
                            The crux of the matter is that the original poster has not purchased a drive from Canon, he has just bought a cheaper one in the hope it will work to try to save money. Add all the man hours up that he has exhausted on this execise backwards and forwards to the customer and it has probably cost him more than buying from Canon direct. As you say, buy the right drive, load the software and away she goes. I posted how to do the install and if it didn't work there can only be one reason, wrong drive. You cannot go wrong with genuine stuff, everything else is a false economy. Don't mess about refurbing fusers etc, waste of time, they don't last. We don't even keep pirate toner in stock anymore (Katun are the worst CQ).

                            And I must say, I didn't think there were any 3300's left in the field.

                            Comment

                            • logonjim
                              Trusted Tech
                              • Nov 2007
                              • 136

                              #29
                              ir 3300

                              I agree with you Smudger proper hard drive and S.S.T. and away it goes and works everytime takes about an hour at the most to change it and a proper service to eliminate any bouncer. I must add that I am sorry that the 3300 range has been teminated prematurely .This machine to me was one of the best ones that Canon ever made and was high on parts but it worked and never gave any great problems. As you say the time spent going here and there would be better off spent on proper parts from Canon cause at the end of the day only original parts and Toners do keep machines working properly and much less down time.

                              If anyone can CANON can

                              Comment

                              • yourownfree
                                Trusted Tech

                                250+ Posts
                                • Dec 2007
                                • 474

                                #30
                                what next

                                first of all you have to use a bi-centronics cable(a two way cable) labeled IEEE1284 or a usb nethawk which you have to install the driver before that will work., there is no fixed ip. Also a few other things almost everybody overlooks. You need the correct version of bootrom, dc con and rcon or your flashing is not complete, or wont even work at all in some cases. why upgrade if you really aren't doing it right? You will have doc feeder problems (r-con not upgraded) and others. when you format the drive you need to say "all partitions" using 2 & 8 download mode c. As for using another hard drive, i have never tried. I haven't tried to hack hard drives yet. Not enough time in a day. Since you are not using a hard drive in the list, cant rule out other things like main controller being bad. That has happened on occasion. I would start with a updated bootrom etc then continue with the hard drive flashing etc.
                                once you go to the newer bootrom and system software and its working, you cant flash the old bootrom (ver 2 in my case) to a higher version, it simply would not work. here are the latest versions,bootrom version 12.01,rcon 7.01,dc-con 26.44, main controller 45.01, rui 42.01,language 45.01
                                some info
                                1.Download Mode B (accessed within Service Mode on the device, boot up through normal boot or FIXEDIP).
                                Download Mode B allows limited access and can only format certain partitions (it does not allow for a complete format of the drive).
                                2.Download Mode C (holding down 2 & 8 while powering on the device).
                                Download Mode C allows for a complete format, but can only be done when connected via a parallel cable on the xx00 and xx20 series imageRUNNERs (Download Mode C does not enable the Network Card on these models). The All Color Enabled imageRUNNER Models, 7105 / 7095 / 7086 ,and the xx70 series models do not have a parallel port. These models allow Download Mode C (to perform a complete format) to be accessed via a network connection.

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