New hard disk for IR3300

[iraqi tech]

Hi,
Am Iraqi tech, am facing a problem with my canon 2016 softwear, I have the support tool, but I do not have the firmwear, another question about the cable, is it a special kind of cable ? thanks in advance.

[pinetree]

how do you edit *.itf file?
thanks,,

[alex@wocltd.com]

erm, open the file-then edit it

[meta]

good point...

[Oze]

The crux of the matter is that the original poster has not purchased a drive from Canon, he has just bought a cheaper one in the hope it will work to try to save money. Add all the man hours up that he has exhausted on this execise backwards and forwards to the customer and it has probably cost him more than buying from Canon direct. As you say, buy the right drive, load the software and away she goes. I posted how to do the install and if it didn't work there can only be one reason, wrong drive. You cannot go wrong with genuine stuff, everything else is a false economy. Don't mess about refurbing fusers etc, waste of time, they don't last. We don't even keep pirate toner in stock anymore (Katun are the worst CQ).

And I must say, I didn't think there were any 3300's left in the field.

That reply is a bit "head in the sand" kind of response.
CLEARLY you work for a dealer who is a multi-billionaire and doesn't care about making a profit
As a tech I ALWAYS use local HDD for install into around 90% of the Canon range.
The main exception being the iR3570 range ...they will ONLY accept a genuine drive because Canon have made the .itf file unable to be edited.
YES...I work for a Canon-Only dealer and because I only work on Canon boxes I know how to format,load software and have a LOCAL HDD(non genuine) up and running in a 30 min call.
Not all non genuine drives work but there are A LOT that do and when we find one that does work we buy them in bulk at 1/3 of the cost of the genuine Canon Toshiba drives.
There IS a procedure to follow when editing the .itf files and from what I can see the person who had the formatting problem hasn't edited the file correctly.
For example the drive is written in the .itf file:
ST20AT9A '
YOU MUST MAKE SURE THAT AFTER EDITING THE FILE THE ' MUST LINE UP WITH ALL THE OTHERS IN THE FILE OR IT WILL FAIL..!!!
I understand that some of you are getting frustrated with trying to explain to this bloke but ffs....telling him to just run out everytime there's an issue with his machine and fit genuine parts ...he may as well flush his cash
Oh...and as for not having your refurbed fusers last the distance?....maybe you need auxilliary training my friend coz we refurb using genuine AND SELDRUM parts and they last their rated life.

[Grasten]

Web site for a canon ir 3300 copier

Some good technician send the website for a free service manual. but unfortunately our server developed a problem.Can those good guys resend the PDF for this model.

[pinetree]

Thanks to oze your info. I work myself as independent tech. trying to save money as much as possible even cents to cents, this ir3300 I seen a lot of them hard drive fail in the field, can not spend $400 - $500 every time I need to replaced it specially if m/c is under maintenance contract. I been getting same model HDD, a few is worked o.k, but rest cannot format or download system, it keep saying model is not match. as your info, edit the *.itf file, if it works I would like to try that but I don't know how to edit it.
Can you kindley explin the procedure to edit itf file? I went in to SST folder and checked from the note pad even shows same model number as what i have HDD. I have 3 m/c is down for HDD fail, and need to fix as quick as possible all are under maintenance contract which i can not charge to customer. Please please step by step explin how to edit itf file.
thanks again

[Oze]

Glad to help

[pinetree]

Thank you very much oze, you are the man.........
I will try that and see I can get it right....
will be inform........

Thanks

[pinetree]

Thank you oze, thanks again, your information is excellent, I can able to edit .ift file, I used sst 3.33 and found my hdd model (Toshiba mk2023gas)was not listed in format file, I added and have successed to format it without any troble. You are the man today, I wish I can buy u a beer tonight, but ...........
Thanks again have wonderful weekend.........

[Oze]

Glad i could help.
I know how it is trying to account for every cent in a business.
The dealer that I work for is one of the biggest in Australia...Canon call them a "Platinum Synergy Dealership".
I have access to all the same resources as Canon techs but due to the overheads of the dealership we refurb fusers,devs,itb's etc etc and always use local hard drives for our machines.
We also do new machine site inspections,installations,run-ups and all I.T related issues.
I WILL have me a beer or 2 tonight

[apollo]

sst

hi can you help me as well where i can download sst and firmware for iR3300

error code E602-001


many thnaks

apollo.copiers@hotmail.co.uk

[uBoTo]

This topic is very useful. Today I changed one iR`s HDD. I tried 3 days to download the firmware to the machine, but without a result. Today I saw this thread and the job was done I will be very thankful if somebody give me the latest version of SST and machine`s software. Thank you!

[Peter Sim]

Glad i could help.
I know how it is trying to account for every cent in a business.
The dealer that I work for is one of the biggest in Australia...Canon call them a "Platinum Synergy Dealership".
I have access to all the same resources as Canon techs but due to the overheads of the dealership we refurb fusers,devs,itb's etc etc and always use local hard drives for our machines.
We also do new machine site inspections,installations,run-ups and all I.T related issues.
I WILL have me a beer or 2 tonight

Dear Oze,
Hai,i have read thru your thread,i am delighted that you are solving pople machine problem.
We are canon use machine importer.Lately we have been importing ir2270 copier .What they say that thespeed of ir2270 can change to ir2870, do you have the info and how to do it.

[bnmand]

Lately we have been importing ir2270 copier .What they say that thespeed of ir2270 can change to ir2870, do you have the info and how to do it.

I don't think that question is related to replacing a hard disk. Basically each member of a Canon Series such as the IR2200 series of which the IR3300 series is a part is essentially the same machine (including the hard disks it can use) apart from a certain number of parts (I don't know how many). These parts are probably all the same except for what is flashed onto them.

If your customer gets a Canon Tech to come out, they would probably find it at least a little bit suspicious that a machine labelled IR2270 has IR2870 firmware installed if they ever bother to look. Also if they need to replace the special parts that distinguish machines the machine would revert back to the slower speed. I would inform your customer of this possibility.