Canon ir600 finisher error

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  • johnsonisaacnigltd
    Technician
    • Mar 2011
    • 32
    #1

    [Electrical] Canon ir600 finisher error

    CAN ANYONE HELP ME WITH CANON IR600 FINISHER, I JUST MOVED FROM ONE LOCATION TO ANOTHER ONE AND THE COPIER WAS PUT APART AND AFTER PUT IT BACK TOGETHER THE FINISHER NOT WORKING WITH THE COPIER NO MORE ONLY THING U COULD HEAR IS "thick thick thick thick" BUT DOESN'T WORK AND I DON'T KNOW WHAT COULD BE THE PROBLEM AND DOESN'T SHOW ANY CODE PLEASE IF ANYBODY KNOWS WHAT COULD BE THE PROBLEM HELP.

    THANKS
    Tags: back, canon, code, copier, error, finisher, incorrectly, ir600, show, thick
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: Canon ir600 finisher error

      Check to see if the end-user has installed the staple cartridge backwards into the stapler unit. The stapler may be trying to advance the staples, but cannot if the cartridge is installed incorrectly.

      check your stapler position
      In service mode , is the finisher indicated on the menu.
      Disassemble the finisher interface connector where it plugs into the quick connect at the main (copier) unit. The plug can back out of the connector causing mis-communication between the copier and the finisher
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • johnsonisaacnigltd
          Technician
          • Mar 2011
          • 32
          #3
          Re: Canon ir600 finisher error

          Hi Teckat

          how do i get in the service mode to check if the finisher indicated on the menu? on the screen of the copier there is finisher showing there but, staples is not showing and was showing before but only 2 sets of pins remaining in there maybe that could be the problem.

          thanks

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083
              #4
              Re: Canon ir600 finisher error

              Starting Service Mode and Selecting an Item
              1) Press the asterisk key "*" on the control panel.
              2) Press "2" and "8" on the keypad at the same time.
              3) Press the asterisk key "*" on the control panel.

              The above operations bring up the Initial screen below
              sm.JPG
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • johnsonisaacnigltd
                  Technician
                  • Mar 2011
                  • 32
                  #5
                  Re: Canon ir600 finisher error

                  Hi Teckat

                  I did what you just told me to do, i did pressed "additional functions then 2 and 8 at the same time, then additional functions again, but what is on display is
                  < ALARM >


                  Replace the cleaning belt

                  OK

                  then I pressed ok, but the same displace still there, please who do i clear the that?
                  thx God bless you

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083
                      #6
                      Re: Canon ir600 finisher error

                      Originally posted by johnsonisaacnigltd
                      Hi Teckat

                      I did what you just told me to do, i did pressed "additional functions then 2 and 8 at the same time, then additional functions again, but what is on display is
                      < ALARM >


                      Replace the cleaning belt

                      OK

                      then I pressed ok, but the same displace still there, please who do i clear the that?
                      thx God bless you

                      remove fix unit>inspect Cleaning belt & PS8S SENSOR-fixing cleaning belt length warning detection signal
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • johnsonisaacnigltd
                          Technician
                          • Mar 2011
                          • 32
                          #7
                          Re: Canon ir600 finisher error

                          Hi tecket, pls can you explain more to me about Fix unit, cause I don't even know what is it. Thx a lot

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083
                              #8
                              Re: Canon ir600 finisher error

                              Originally posted by johnsonisaacnigltd
                              Hi tecket, pls can you explain more to me about Fix unit, cause I don't even know what is it. Thx a lot

                              the fuser unit heats the toner to the paper-

                              have u tried calling for an experienced service person

                              do u have a Manual
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                                Comment

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