theres an error E602. main controloer board or hard disk error ?! can i reformat the disk or a replacement instead ?!! what are the other source of error if not in the disk,,,any ideas ? thank you again.
Godbless
Godbless
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Re: CANON IR3200
you can try holding down 1/9 and turning the machine on to see if the scandisk can rectify the problem with your HDD. More than likely you will have to replace the HDD and reload the system firmware though.Accidents don't just happen. They must be carelessly planned.Comment
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Re: CANON IR3200
E602-0202 is an error code occurring when a file system logical error occurs in the partition FSTDEV of the HDD.
Need to inspection, the SRAM Board PCB was found to be faulty in this case.
Clear RAM of the SRAM in service mode [COPIER> Function> CLEAR> MN-CON].
If the symptom still recurs, check or replace the SRAM Board PCB with a new one.
(Clearing the RAM or replacement of the SRAM Board PCB will erase all the image data inside the HDD. FG3-2856 SRAM Board PCB Ass'y)The Road will be Mastered by >>> the Going...Comment
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Re: CANON IR3200
I vote for a new hard drive, same model as you now have installed in the copier, and a fresh load of system software. No, I do not provide SST or System Software..."Once a King, always a King, but once a Knight is enough!"
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Re: CANON IR3200
too add some info>>>
if you are troubleshooting a possible corrupt hard drive, or have a hard drive error try using these steps:
As a general rule, when reformatting or re-flashing a new, or existing, hard drive it is only necessary to format the hard drive and load system, language, and rui. If you use the ALL or the ALL_HDF commands the Service Support Tool will take you through any system/firmware files that you have registered for the selected model in sequential order, including boot, dc-con, and r-con.
It is generally not necessary to flash these components to recover from a hard drive error.
Please note these hard drive partitions and what they do, if you have problems with any of the items listed in a particular partition it is possible a hard drive clear or a hard drive format may resolve the problem.
* Partition 1: General image data storage area, all images that pass through the machine use this partition.
* Partition 2: General purpose file area, keeps user settings data, various log data, pdl spool data, image data control information and initializes all files.
* Partition 3: PDL related file storage area, fonts are stored here.
* Partition 4: Stores firmware, address book, filter storage area (system, language, rui).
For the Sub Code(s) indicated take the steps listed.
* 0001, 0002, 0003,0006, 0007:
1.Hold down the 1 & 9 keys while turning the main power switch on and let the machine go through a disk defrag (should take about half an hour). If this fails go to step 2.
2. Reformat the hard drive and load System, Language, and RUI. If this fails go to step 3.
3. Replace the hard drive, format and load System, Language, and RUI.
For some sub codes it may be possible to recover using the machine's service mode, Copier/Function/System/Chk-Type, setting it to clear a certain partition number, then selecting Copier/Function/System/HD-Clear. After selecting the hard drive partition to clear (setting Chk-Type) and selecting HD-Clear and pressing OK, it will be necessary to turn the copier/printer main switch off then on again. Once the power is cycled the hard drive will begin to rebuild the partition selected and will take an extra minute or two to come to ready. The sub codes can be broken down into two parts the first two digits indicate the partition, the second two indicate the fault that occured. An example would be an E602 with a sub code of 0201 indicates a problem with the FSTDEV partition (02xx)where a faulty read out occured at start up(xx01).
For partitions of: 01, 02, 03, 04, 05, 06, 07, 08, 09, FF use the Chk-Type settings listed:
* For faults of: xx01, xx02, xx03, xx04 use Chk-Type 1.
* For fault: xx05 use Chk-Type 2.
*For fault: xx06 use Chk-Type 3.
* For faults of: xx07, xx08 use chk-type 4.
* For fault: xx09 use Chk-Type 5.
* For fault: xxFF format the hard drive and load System, Language, and RUI.
** For sub codes of: xx10, xx12, xx14, xx22, xx23, xx24, reformat the hard drive and load system, language, and rui. If this doesn't clear the error replace the hard drive and load system, language, and rui.
NOTE: If clearing the hard drive partitions does not clear the error, or the error returns frequently, try reformatting the hard drive and reloading System, Language, and RUI. If this does not clear the error replace the hard drive then format and load System, Language, and RUI.**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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I third the option of HDD replacement and software reload. Works everytime!Comment
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Re: CANON IR3200
E602 is a hard drive failure or faulty error
I have seen it be the SRAM board, but you have to get those from Canon.Accidents don't just happen. They must be carelessly planned.Comment
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Re: CANON IR3200
I vote for a new SRAM BOARD
The Road will be Mastered by >>> the Going...Comment
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Re: CANON IR3200
depending on the E602-XXXX (SUB-CODE) u may be able get lucky and have an easy fix>
E602-0002
• the system software for the main CPU cannot be found when the machine is started up.
• to correct, download the system software.
E602-0006
• the system file cannot be found for the sub CPU when the machine is started up.
• to correct, download the system software.
E602-0007
• the IC profile cannot be found when the machine is started up.
• to correct, download the system software.
E602 The hard disk is faulty.
0001=The fault may be a HD detection error, in which the HD cannot be detected. The machine may fail to become ready (returning an error code).
0002=The startup file is absent. The program for the main CPU does not exist on the HD, in BOOTDEV/BOOT or the like.
0003=The fault is a HD write/abort error. The machine fails to read sectors of the HD.
0005=It is a fault in the detection of the HD controller IC. It is detected when the HD controller IC cannot be recognized or an error is detected in it.
0006=The auxiliary startup file is absent. The correct SUB CPU program does not exist on the HD or in BOOTDEV/BOOT or the like.
0007=The color profile file does not exist. The correct color profile file does not exist in BOOTDEV/PDL or the like.
01xx=The partition DOSDEV is faulty.(For detail code, see below.)
02xx=The partition PSTDEV is faulty.(For detail code, see below.)
03xx=The partition DOSDEV2 is faulty.(For detail code, see below.)
04xx=The partition FSTPDEV is faulty.(For detail code, see below.)
05xx=The partition DOSDEV3 is faulty.(For detail code, see below.)
06xx=The partition PDLDEV is faulty.(For detail code, see below.)
07xx=The partition DOSDEV4 is faulty.(For detail code, see below.)
08xx=The partition BOOTDEV is faulty.(For detail code, see below.)
09xx=The partition DOSDEV5 is faulty.(For detail code, see below.)
FFXX=A fault exists in a partition that cannot be identified. (For detail code, see below.)
Detail code of E602
Last 2 bytes of detail code (indicated by XX)
01=Device error: sector, write/abort, other HDD access (driver) error
02=File system (logic) error: error detection by check processing; mounting failure
03=Other error: HDD connector fault; HDD detection failure; secondary error as of DRAM fault
10=HD controller HD controller IC, driver No. error
11=HD controller IC, driver not installed
12=HD controller IC, system error
13=HD controller IC, device error
14=HD controller IC, parameter error
21=packet R/W file operation, system error
22=packet R/W file operation, parameter error
23=packet R/W file operation, packet DMC error
24=packet R/W file operation, packet DMAC time-out
25=packet R/W file operation, HD controller IC error**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: CANON IR3200
To use the SST, you must first set the machine to download mode. The machine’s download
mode consists of 2 types, selected by pressing a combination of appropriate keys (keypad)
when starting up the machine.
[1] normal mode: HOLD DOWN 1 + 7 KEY ON Power up, start service mode, and make the following selections: COPIER>Function>SYSTEM>DOWNLOAD
[2] safe mode: HOLD DOWN 2 + 8 KEY While powering up
Use safe mode for the following:
• after replacing the HDD.
• if the system fails to operate normally (E602-0001, -0002).
click on pic for better view
HDD.JPG
The following shows combination's of functions that may be used in association with the
SST and the machine when the machine is in download mode:
Normal mode----------Safe mode
Formatting the HDD
------------------All inclusive BOOTDEV
DOSDEV
FSTDEV
DOSDEV2
FSTPDEV
DOSDEV3
PDLDEV
DOSDEV4
DOSDEV5
Downloading Firmware
• System----------• System
• Language--------• Language
• RUI--------------• RUI
• Boot-------------• Boot
• G3Fax
• Dcon
• Rcon
Uploading backup data
• SramImg----------• SramImg
• SramDCON
• SramRCON
Downloading backup data
• SramImg------------• SramImg
• SramDCON
• SramRCON**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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