canon irc 3220 000747-0325 error

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  • printerjohn62
    Technician
    • Sep 2011
    • 27

    #1

    [Error Code] canon irc 3220 000747-0325 error

    Does anyone know what the e000747- 0325 error is?
    HELP!
    Thank
    John
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: canon irc 3220 000747-0325 error

    Originally posted by printerjohn62
    Does anyone know what the e000747- 0325 error is?
    HELP!
    Thank
    John

    read the PDF below first-before doing below


    READ THIS PDF it applies to all iR's
    TP07 094[1].pdf


    disregard that the 3220 or your code is not listed/

    this procedure has helped many a tech
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • printerjohn62
      Technician
      • Sep 2011
      • 27

      #3
      Re: canon irc 3220 000747-0325 error

      I saw your post on this earler and followed it. powered up then got a 602-0102 error did a disk check came up ok. power up same message. this was just a few min. ago.
      thanks for your help.
      any ideas now
      Thanks again
      John

      Comment

      • mrfixit51
        Lead Service Technician

        1,000+ Posts
        • Oct 2008
        • 1975

        #4
        Re: canon irc 3220 000747-0325 error

        602 is a hard drive error, check your cabling, and try installing system software on the drive...
        "Once a King, always a King, but once a Knight is enough!"

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: canon irc 3220 000747-0325 error

          Originally posted by printerjohn62
          I saw your post on this earler and followed it. powered up then got a 602-0102 error did a disk check came up ok. power up same message. this was just a few min. ago.
          thanks for your help.
          any ideas now
          Thanks again
          John

          how did u go from a 747 Code to a 602 Code ??

          what did u do in between these codes ?? did u remove boards to clean & re-seat ???
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • printerjohn62
            Technician
            • Sep 2011
            • 27

            #6
            Re: canon irc 3220 000747-0325 error

            I removed clean boards cleared th mn-con. powered on got code

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: canon irc 3220 000747-0325 error

              Originally posted by printerjohn62
              I removed clean boards cleared th mn-con. powered on got code


              did u read the pdf I posted about measuring > and re-seating.

              why and who told u to clear MN-CON
              ??????

              MN-CON
              CautionBefore executing this item, explain to the user that all images in the BOX will be lost, and receive permission to execute.
              Operation
              1) Select COPIER > FUNCTION > MISC-P > P-PRINT to print out the
              method service mode setting values.

              2) Select this item, then press the OK key.

              did u put back the settings ???
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • printerjohn62
                Technician
                • Sep 2011
                • 27

                #8
                Re: canon irc 3220 000747-0325 error

                another tech told me to clear it. im working on putting the settings in now...wish i never listen to him. you are a wealth of info. thanks for all your help so far.

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: canon irc 3220 000747-0325 error

                  on iR's u need to keep copies of your P-Print settings & User Data settings under that small cover/ inside the front door/ in there u may find the original spec settings> leave them in there-

                  if it pops a 602 code again/ try this> power off>hold down 1 & 9 key while powering back up> release when u see the white defrag boxes droping on LCD-/ when complete it should go in download if ok- then power of/on printer - may get lucky/

                  re-check your COPIER>OPTION<INT-FACE>IMG-CONT
                  if u have a fiery attached(imagePass C1/2) it should be set to "3"
                  for Fiery>
                  Always follow the shutdown procedure in printer tab/then follow shutdown procedure on control panel for printer-

                  I tell customers this a hundred times over & over> it prevents lock-up/errant codes/ & headaches
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

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