ir8500 cant boot

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  • johnner66
    Trusted Tech
    • Mar 2009
    • 265
    #1

    [Dead] ir8500 cant boot

    copier cant boot any ideal
    Tags: 500, blank, boot, codes, copier, error, ir8500, paper, ribbon cable, scan, sea, symptoms
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: ir8500 cant boot

      Originally posted by johnner66
      copier cant boot any ideal
      Progress Bar position ???
      any messages or error codes ?

      LCD is on or blank ?

      power to printer for warm-up ?

      did u try to remove & re-seat your Boot Dimm, Memory Dimm and HD ribbon cable

      if u can>>>>>>
      Check to see if the fixing temperature is increasing in service mode; COPIER>DISPLAY>ANALOG>FIX-C and FIX-E
      Assure there is no damage, or paper caught in the connectors.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • chrisb
          #3
          Re: ir8500 cant boot

          Hey Johnner66, We need more info than that posted in order to begin helping. First, as Techat stated, does the progress bar freeze? are you getting a blank screen with just the green power light on the control panel? If the progress bar just freezes, have you performed a hdd scan (holding down the 1 and 9 keys while powering on the device) and allowing the machine to perform a hdd scan check? All of Techat's suggestions were very good and would be good troubleshooting starts, but we would really need to have a more descriptive account of your symptoms in order to provide any more help. Post back with more and we can help you.

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