[Misc] sorter problem

[meraj_com]

I have ir 6570 im disconnected sorter but machine show me sorter is connected and when i use print a message show me " Remove the paper form the output tray" please help me what to do

[teckat]

Re: sorter problem

I have ir 6570 im disconnected sorter but machine show me sorter is connected and when i use print a message show me " Remove the paper form the output tray" please help me what to do

Make sure Limited Functions Mode if set OFF>Common Settings

check in Service Mode/ if it indicates the Finisher is still connected
Under Common Settings>Tray Designation>
see if sorter is Shown>

if shown>
initialize common settings, select Additional Functions > Common Settings > Initialize Common Settings and select 'Yes'. To Initialize Copy Settings select Addition Functions > Copy Settings > Initialize Copy Settings and 'Yes'.

Note:
After performing these functions the imageRUNNER should be power cycled off and then on.

Then u can re-input any changes back in to Common settings/Copy settings u had before

[meraj_com]

Re: sorter problem

i do that but it steel show in Service Mode and Under Common Settings sorter is not Shown

[teckat]

Re: sorter problem

i do that but it steel show in Service Mode and Under Common Settings sorter is not Shown

you Initialized all settings and Finisher shows in Service Mode

this below reads "1" or "2" ???

COPIER > DISPLAY > ACC-STS
SORTER indicates the connection of the finisher and puncher unit.
sorter type 0: none;
1: finisher;
2: saddle finisher;
3: shift tray
punch type 0: none; 1: 2-hole; 2: 2/3-hole; 3: 4-hole (fr); 4: 4-hole (sw)



do u have a PUNCHER ATTACHED

try an MMI clear ?

[meraj_com]

Re: sorter problem

COPIER > DISPLAY > ACC-STS > sorter 3
SORTER indicates the connection but i am not connected any sorter

[teckat]

Re: sorter problem

COPIER > DISPLAY > ACC-STS > sorter 3
SORTER indicates the connection but i am not connected any sorter

"3" is Shift Tray

printer thinks the Shift Tray-D1 tray is connected

[meraj_com]

Re: sorter problem

so please tell me how to sol this problem.....

[teckat]

Re: sorter problem

so please tell me how to sol this problem.....

Shift Tray-D1/ remove the upper left side cover on printer/ check for a shorted connectors

see pic below/ green circle/ click for better view
did u ever have a Shift Tray connected ????/ cannot have with FINISHER ATTACHED


TRAY.jpg