IR 5570 E 001

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  • Hopper
    Trusted Tech
    • Jul 2008
    • 173

    #1

    IR 5570 E 001

    I have a high volume 5570 that coded out a week ago with a E-000001-0010 code. Simply arrived and reset code and it worked fine. Now, a week later it coded out again with E 000001-0010. I checked the UFR, looks good, 50% aged. I changed it myself a year ago. Copier is doing 30 k / mo and had 575k on meter.

    Some grimy oil build up toward the rear by the small thermistor. Cleaned off.

    Any thoughts? Do the copper inductors wear? It was a year ago and 200k since rebuild.

    TIA

    Hopper
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IR 5570 E 001

    Originally posted by Hopper
    I have a high volume 5570 that coded out a week ago with a E-000001-0010 code. Simply arrived and reset code and it worked fine. Now, a week later it coded out again with E 000001-0010. I checked the UFR, looks good, 50% aged. I changed it myself a year ago. Copier is doing 30 k / mo and had 575k on meter.

    Some grimy oil build up toward the rear by the small thermistor. Cleaned off.

    Any thoughts? Do the copper inductors wear? It was a year ago and 200k since rebuild.

    TIA

    Hopper

    verify that the wall voltage is at the recommended level + or - 10% and that all parts in the fuser assembly are within their wear ratings.

    actuator for the fixing inlet sensor PS51 can break
    or become sluggish and cause an error code E001

    Scenario 1: The imageRUNNER 5055/5065/5075 is powered on for the first time in the morning. The fuser unit will begin to warm up but an error of E001 will occur. If the error is cleared and the imageRUNNER 5055/5065/5075 is immediately powered on again it will come to ready and operate properly.

    Scenario 2: The imageRUNNER 5055/5065/5075 is brought out of low power mode after an extended period of inactivity. During warmup the imageRUNNER 5055/5065/5075 will go into an E001. The error code can be reset and the imageRUNNER 5055/5065/5075 will warm up and operate properly.


    E001 is caused by the a failure of the fixing heater to reach over 100 degrees C within a specific time reference. When the error code of E001 is reset and the imageRUNNER 5055/5065/5075 is immediately turn on again, the fuser is pre heated and meets the 100 degree C specified time frame. Replacement of the Upper Fixing Roller or Fixing assembly is required to resolve this error.

    or the
    Fixing Assembly may need to be replaced-
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • tecanon

      #3
      Re: IR 5570 E 001

      E001's can be caused by: sluggish fixing-inlet switch actuator (less likely), very bad lower fixing roll bearings(even less likely, and usually accompanied by wrinkled, but fused, copies) AND...bad thermistors (most likely). RARELY is it caused by an upper fixing roll, unless the coating on that roll is worn off in the area directly beneath where the thermistor rides against the roll.
      Hope this helps.
      to check how long it's been since they were replaced....Addt'l func>2-8>addt'l func>copier>counters>misc (might also be under durabl 1 or 2. Look for FX-THRM. The count will be given as a percentage. After you replace the parts, go into here and hi-light that part, then press the "clear" button on the control panel.

      Comment

      • jummamaster
        Technician

        50+ Posts
        • Mar 2009
        • 99

        #4
        Re: IR 5570 E 001

        Some details about Error E000
        Ricoh Error Codes
        Canon Error 5100
        Canon Error B200
        j
        c




        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: IR 5570 E 001

          Originally posted by jummamaster
          Some details about Error E000

          REMINDER

          Need to tell End Users- you have to be careful on clearing E000 codes

          inspection of FUSER UNIT is usually required before this clear procedure
          -
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • Hopper
            Trusted Tech
            • Jul 2008
            • 173

            #6
            Re: IR 5570 E 001

            Originally posted by teckat
            verify that the wall voltage is at the recommended level + or - 10% and that all parts in the fuser assembly are within their wear ratings.

            actuator for the fixing inlet sensor PS51 can break
            or become sluggish and cause an error code E001

            Scenario 1: The imageRUNNER 5055/5065/5075 is powered on for the first time in the morning. The fuser unit will begin to warm up but an error of E001 will occur. If the error is cleared and the imageRUNNER 5055/5065/5075 is immediately powered on again it will come to ready and operate properly.

            Scenario 2: The imageRUNNER 5055/5065/5075 is brought out of low power mode after an extended period of inactivity. During warmup the imageRUNNER 5055/5065/5075 will go into an E001. The error code can be reset and the imageRUNNER 5055/5065/5075 will warm up and operate properly.


            E001 is caused by the a failure of the fixing heater to reach over 100 degrees C within a specific time reference. When the error code of E001 is reset and the imageRUNNER 5055/5065/5075 is immediately turn on again, the fuser is pre heated and meets the 100 degree C specified time frame. Replacement of the Upper Fixing Roller or Fixing assembly is required to resolve this error.

            or the
            Fixing Assembly may need to be replaced-
            I replaced a mediumly worn fuser upper fixing roller with new. It ran great for a week then coded out again. E-001-0010.

            It was in the middle of the day about 1:30. It looked like it came out of sleep to do a print job over the wire. I cleared 4 sheets of paper, reset the copier and off she went.

            I have reread all the suggestions here and fail to see how a worn paper sensor PS51? could cause an E-001 code, Help me out here. Other wise I am looking to replace the rack of thermisters and then order the main heat unit.

            Thanks,

            Hopper

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: IR 5570 E 001

              Make sure the UFR shutter is not installed in the reversed position
              it will block the Main Thermistor when the shutter should block the Sub Thermistor
              In turn,the shutter will block the Sub Thermistor-when the shutter should block the Main thermistor.
              This will cause improper temperature for the Upper Fuser roller and cause the error code.

              from Canon pub.
              The actuator for the fixing inlet sensor PS51 can break or become sluggish and cause an error code E001. The actuator for PS51 can be viewed on figure 320, item 140 of the parts catalog. If the actuator appears to be worn or slow to return, replace the actuator (FC5-5145-000) and the return spring (FU5-2175-000). your guess is as good as Canons

              E-001-0010
              The power has been turned off and then back on without resetting the error.
              - Reset the error.
              (COPIER>FUNCTION>CLEAR>ERR)
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • Hopper
                Trusted Tech
                • Jul 2008
                • 173

                #8
                Re: IR 5570 E 001

                Originally posted by teckat
                Make sure the UFR shutter is not installed in the reversed position
                it will block the Main Thermistor when the shutter should block the Sub Thermistor
                In turn,the shutter will block the Sub Thermistor-when the shutter should block the Main thermistor.
                This will cause improper temperature for the Upper Fuser roller and cause the error code.

                from Canon pub.
                The actuator for the fixing inlet sensor PS51 can break or become sluggish and cause an error code E001. The actuator for PS51 can be viewed on figure 320, item 140 of the parts catalog. If the actuator appears to be worn or slow to return, replace the actuator (FC5-5145-000) and the return spring (FU5-2175-000). your guess is as good as Canons

                E-001-0010
                The power has been turned off and then back on without resetting the error.
                - Reset the error.
                (COPIER>FUNCTION>CLEAR>ERR)
                Thank you.

                Comment

                • Hopper
                  Trusted Tech
                  • Jul 2008
                  • 173

                  #9
                  Re: IR 5570 E 001

                  Originally posted by Hopper
                  Thank you.
                  I did go out on site and take the fuser apart again. It does look like the sensor that the paper hits before going into the fuser was VERY VERY sluggish. I blew it out and cleaned it up. Put a light coat of oil where the pivot points are held and it really cleaned up good. It's been 5 days now and so far so good.

                  Hopper

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: IR 5570 E 001

                    Originally posted by Hopper
                    I did go out on site and take the fuser apart again. It does look like the sensor that the paper hits before going into the fuser was VERY VERY sluggish. I blew it out and cleaned it up. Put a light coat of oil where the pivot points are held and it really cleaned up good. It's been 5 days now and so far so good.

                    Hopper
                    The Dude.jpgthanks, great find~~~~~~~~~~
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

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