Canon IR C3200 E020-0225

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • W242
    Technician
    • Aug 2009
    • 43

    #1

    [Error Code] Canon IR C3200 E020-0225

    I was getting an E020-0225 code at start up in the mornings, also after about 20 copies bands of magenta and yellow background. I replace the drum units with remanufactured units except for Cyan is OEM and replaced the ITB belt with new and also installed new gears on the ITB unit. now I still getting the code and it won't go away after turning off and on as before. density shows .84 y / -.21 M / -.53 C / -1.00 K and drum life shows a 1.

    any sugestions?
  • charm5496
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2008
    • 2387

    #2
    Re: Canon IR C3200 E020-0225

    what shape is your ITB assembly in? That sub code points to a problem with the SALT sensor. You may want to pull it out and clean it to make sure the sensors are working properly.
    Accidents don't just happen. They must be carelessly planned.

    Comment

    • HELIO240
      Trusted Tech
      • Jan 2011
      • 137

      #3
      Re: Canon IR C3200 E020-0225

      Originally posted by W242
      I was getting an E020-0225 code at start up in the mornings, also after about 20 copies bands of magenta and yellow background. I replace the drum units with remanufactured units except for Cyan is OEM and replaced the ITB belt with new and also installed new gears on the ITB unit. now I still getting the code and it won't go away after turning off and on as before. density shows .84 y / -.21 M / -.53 C / -1.00 K and drum life shows a 1.

      any sugestions?
      check the sensor ATR.
      check the shutter drum cyan.
      when the density value is negative means that the toner is not being fed properly, check the toner supply system.
      make adjustment of gradation
      and then verify that the density values ​​were changed.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Canon IR C3200 E020-0225

        Originally posted by W242
        I was getting an E020-0225 code at start up in the mornings, also after about 20 copies bands of magenta and yellow background. I replace the drum units with remanufactured units except for Cyan is OEM and replaced the ITB belt with new and also installed new gears on the ITB unit. now I still getting the code and it won't go away after turning off and on as before. density shows .84 y / -.21 M / -.53 C / -1.00 K and drum life shows a 1.

        any sugestions?

        Check the salt sensor for proper installation or any pinched wires.
        PATCH READ.JPG
        Then>>>>>>>>>>>>>>>>>>>>>>>>
        1-Turn off PASCAL in service mode.
        2-Run CCD AUTO ADJ.
        3-Turn PASCAL back on.
        Exit service mode and complete a FULL Auto-gradation.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • W242
          Technician
          • Aug 2009
          • 43

          #5
          Re: Canon IR C3200 E020-0225

          Thank you for your help. I removed and clened the salt sensor, the copier gat past the E020-225 then went to a E20-0434. After looking at some other forms it looked like the Black unit was defective and I repalced it with a used one - no codes. did an auto graduation. seemed to be ok.


          Next problem is that it is having is a deletion top to bottom, thin line, not solid more fuzzy, kind of looks like a hesitation but the print is not compressed or stretched not on every copy and not in the same spot.
          Also after about 5 to 10 copies I am getting bands of magenta (left to right). Both problems same as before all the new parts.

          Comment

          • charm5496
            Service Manager

            Site Contributor
            1,000+ Posts
            • Apr 2008
            • 2387

            #6
            Re: Canon IR C3200 E020-0225

            scan the samples in so we can see them. It will be much easier to give you advice that way.
            Accidents don't just happen. They must be carelessly planned.

            Comment

            • W242
              Technician
              • Aug 2009
              • 43

              #7
              Re: Canon IR C3200 E020-0225

              img1.jpgimg 2.jpg
              First image is after ten copies, 2nd image is the second copy off of the copier. both sent from computer not off of the glass.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Canon IR C3200 E020-0225

                Originally posted by W242
                [ATTACH=CONFIG]13577[/ATTACH][ATTACH=CONFIG]13578[/ATTACH]
                First image is after ten copies, 2nd image is the second copy off of the copier. both sent from computer not off of the glass.




                print out single color Test prints PG5 for each color/

                check your external separation roller/ & internal sep roller inside ITB-
                Check your primary transfer rollers inside ITB
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • charm5496
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Apr 2008
                  • 2387

                  #9
                  Re: Canon IR C3200 E020-0225

                  interesting how the streaks come and go. Could be the reman drums...could be something in your ITB or laser units floating around as well blocking the laser light. The PG-type 5 test page will let you see the streaks better and in which color. Run about 20 of each color to see if they show up at all.
                  Accidents don't just happen. They must be carelessly planned.

                  Comment

                  Working...