iR2018 Blank on Head

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  • nochick
    Technician

    50+ Posts
    • Jan 2012
    • 80

    #1

    [CQ] iR2018 Blank on Head

    Hi..

    I have 4 Canon iR2018 and 1 of them has a ploblem.

    - There's blank [white line] about 1.5 inch from left to right on the top of copy even when i print
    and i try on A4R and it's blank on the top about 1 cm. on the top of copy even when i print.

    - I check the lamp is light up when scan even on feeder
    - I check cable CCD [pull out and plug it again]
    - I check Toner is full
    - I check Drum Unit / Drum is not seem wrong and primary seem find so i clean it with dry cloth.
    - I check Toner unit it's seem fine no line or dot
    - I try to clear err or service record and it's looks like work but after a few copy it's Happen again !!!
    - I try to copy ratio 70% and the blank reduce by that ratio too.

    What i should check next ??

    Thank you
    Last edited by nochick; 01-10-2012, 02:40 PM.
  • mramlawi
    Senior Tech

    500+ Posts
    • Jul 2011
    • 838

    #2
    Re: iR2018 Blank on Head

    try to stop the paper before enter the fuser uni and tell me is it the same ?
    70 percent it will be cylander problem but
    Distinguished road makes you jewel in rough

    Comment

    • nochick
      Technician

      50+ Posts
      • Jan 2012
      • 80

      #3
      Re: iR2018 Blank on Head

      Thank you for ur comment mramlawi

      May I ask you

      if the paper stop before enter the fuser unit there will no image on paper right? [it's gonna be blank]
      and how do i know it's still blank on paper head or not.

      Thank you

      Comment

      • marc
        Technician

        50+ Posts
        • Feb 2010
        • 56

        #4
        Re: iR2018 Blank on Head

        ???

        Comment

        • charm5496
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2008
          • 2387

          #5
          Re: iR2018 Blank on Head

          Originally posted by nochick
          Thank you for ur comment mramlawi

          May I ask you

          if the paper stop before enter the fuser unit there will no image on paper right? [it's gonna be blank]
          and how do i know it's still blank on paper head or not.

          Thank you
          you will have unfused toner on your paper. You are looking to see if the toner is smearing off before it hits the furer unit. Your problem is probably happening in the development stage of the image formation. Either your developer is not carrying the toner to the drum or the laser is not writing to your drum unit.

          The cam for your developer could also be out of place not applying pressure on one side causing the light image as well. Post a sample of your problem as that will help us see what you are working on. Run a sky shot as well. This is a copy with the lid up so you get a solid black image across the page.
          Accidents don't just happen. They must be carelessly planned.

          Comment

          • mramlawi
            Senior Tech

            500+ Posts
            • Jul 2011
            • 838

            #6
            Re: iR2018 Blank on Head

            Originally posted by charm5496
            you will have unfused toner on your paper. You are looking to see if the toner is smearing off before it hits the furer unit. Your problem is probably happening in the development stage of the image formation. Either your developer is not carrying the toner to the drum or the laser is not writing to your drum unit.

            The cam for your developer could also be out of place not applying pressure on one side causing the light image as well. Post a sample of your problem as that will help us see what you are working on. Run a sky shot as well. This is a copy with the lid up so you get a solid black image across the page.

            exactly what Charm Said just open the platen and print a balck copy and then stop it before enter the Fuser see still the blank appear if yea check the Cam if broken and follow what Charm wrote .

            regards
            Distinguished road makes you jewel in rough

            Comment

            • nochick
              Technician

              50+ Posts
              • Jan 2012
              • 80

              #7
              Re: iR2018 Blank on Head

              Thank you charm5496 and mramlawi

              I will try and come back again..


              Good to have people like you in this world.

              Comment

              • charm5496
                Service Manager

                Site Contributor
                1,000+ Posts
                • Apr 2008
                • 2387

                #8
                Re: iR2018 Blank on Head

                not a problem.
                Accidents don't just happen. They must be carelessly planned.

                Comment

                • mramlawi
                  Senior Tech

                  500+ Posts
                  • Jul 2011
                  • 838

                  #9
                  Re: iR2018 Blank on Head

                  Welcome any time
                  Distinguished road makes you jewel in rough

                  Comment

                  • sweet.persona
                    Engineer
                    • Nov 2009
                    • 415

                    #10
                    Re: iR2018 Blank on Head

                    you welcome
                    A GREAT PLACE TO WORK - A GREAT PLACE TO GROW!


                    DAMENE ABDEL AZIZ
                    DJELFA

                    Comment

                    • nochick
                      Technician

                      50+ Posts
                      • Jan 2012
                      • 80

                      #11
                      Re: iR2018 Blank on Head

                      Hello
                      charm5496
                      and mramlawi

                      I didn't check iR2018 yet because my customer call me in the morning that it's ok ....it's just normal ...
                      so i keep waiting a few day perhap it will be back

                      and today I going to service another customer with my father to fix NP6650 / I saw this machine since i was a child.

                      there some thing wrong with the image
                      it's blur and shift from left side about 2 inchs

                      my father
                      - check lens pass + clean
                      - rail scan and string too slack / but after tight it ....it's still the same
                      - blade too old / but no spare part so ....can't do any thing
                      - Drum my father suspect that some of old blade sticky on drum so I clean it

                      after all he suspect motor that drive rail scan

                      I didn't want answer but gladly accept any comment

                      thank you again charm5496 and mramlawi....

                      Comment

                      • charm5496
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Apr 2008
                        • 2387

                        #12
                        Re: iR2018 Blank on Head

                        the 6650 is an old mechanical beast. I sample of the blur would be helpful in troubleshooting
                        Accidents don't just happen. They must be carelessly planned.

                        Comment

                        • ogitzz

                          #13
                          Re: iR2018 Blank on Head

                          i have problem just recently in one of my Canon ir2016j machine...blurred copy on right side portion about 2 inches down...

                          Comment

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