Hi..
I have 4 Canon iR2018 and 1 of them has a ploblem.
- There's blank [white line] about 1.5 inch from left to right on the top of copy even when i print
and i try on A4R and it's blank on the top about 1 cm. on the top of copy even when i print.
- I check the lamp is light up when scan even on feeder
- I check cable CCD [pull out and plug it again]
- I check Toner is full
- I check Drum Unit / Drum is not seem wrong and primary seem find so i clean it with dry cloth.
- I check Toner unit it's seem fine no line or dot
- I try to clear err or service record and it's looks like work but after a few copy it's Happen again !!!
- I try to copy ratio 70% and the blank reduce by that ratio too.
What i should check next ??
Thank you

I have 4 Canon iR2018 and 1 of them has a ploblem.
- There's blank [white line] about 1.5 inch from left to right on the top of copy even when i print
and i try on A4R and it's blank on the top about 1 cm. on the top of copy even when i print.
- I check the lamp is light up when scan even on feeder
- I check cable CCD [pull out and plug it again]
- I check Toner is full
- I check Drum Unit / Drum is not seem wrong and primary seem find so i clean it with dry cloth.
- I check Toner unit it's seem fine no line or dot
- I try to clear err or service record and it's looks like work but after a few copy it's Happen again !!!

- I try to copy ratio 70% and the blank reduce by that ratio too.
What i should check next ??
Thank you
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