Hello
I have a strange problem with a ir5185c canon. When I turn it on if one of the trays is set to 11x17 it picks that tray no matter what size I put on the glass. Also when I place a sheet of paper in the feeder it says to lift the feeder and remove paper if it is left on the glass and that there is a jam. The only way to clear it is to reboot the machine. When I check the jam history it shows a jam but does not show a sensor or code.
Any thoughts? I have tried replaceing the paper size sensor under the lens cover and swapped the adf with one from a working machine.
Thanks
Joe
I have a strange problem with a ir5185c canon. When I turn it on if one of the trays is set to 11x17 it picks that tray no matter what size I put on the glass. Also when I place a sheet of paper in the feeder it says to lift the feeder and remove paper if it is left on the glass and that there is a jam. The only way to clear it is to reboot the machine. When I check the jam history it shows a jam but does not show a sensor or code.
Any thoughts? I have tried replaceing the paper size sensor under the lens cover and swapped the adf with one from a working machine.
Thanks
Joe
Comment