Canon 5870u Help

[teckat]

Re: Canon 5870u Help

dsn products, i just got off the phone, i should be getting it middle of next week. sounds really fishy, because when i ordered the part they told me i would get an email confirmation and nothing still as of yet.

Be careful / did they ask for a tax id ?? / have u been charged in a confirmation with tracking # ??

[akhait01]

Re: Canon 5870u Help

yes i provided them with a tax id, also they havent charged my card. Maybe they charge the credit card when it ships.

[akhait01]

Re: Canon 5870u Help

this really bumms me out..now they are telling me that this part is on back-order and it will take at least 4 weeks to get it, or more they are not even sure.

[akhait01]

Re: Canon 5870u Help

ok i recieved the pcb today, installed it. when it powers up it throws a error message E000073-0001, i went into the service mode and did the part check and still the same problem.

[teckat]

Re: Canon 5870u Help

ok i recieved the pcb today, installed it. when it powers up it throws a error message E000073-0001, i went into the service mode and did the part check and still the same problem.

E073 error codes.
E073 with the front door closed, the transfer drawer connector or the transfer frame drawer connector is not connected

Check the transport/duplex connector. Paper can get lodged in the connector and a small piece can disrupt the digital communication and commonly, cause error code.

[akhait01]

Re: Canon 5870u Help

yes there was a small piece of paper stuck in one of the connectors in the back. I took it out but still it gives me the same error message

[teckat]

Re: Canon 5870u Help

yes there was a small piece of paper stuck in one of the connectors in the back. I took it out but still it gives me the same error message

u may have a connector issue/ check for cracks or pin damage

[vigour]

Re: Canon 5870u Help

the problem could be on the corresponding transport connector.
you may have to take transport off and look
use a flashlight for both sides

[akhait01]

Re: Canon 5870u Help

Thanks to everyone that has helped me fix this issue, its been a journey. It was the feeder/fixer pcb that went bad. it throws some jams here and there but thats next on the agenda, at least it prints now I just wanted all of you guys to know that I appreciate your knowledge and the will to help others, i wouldnt be able to get this printer to work without you guys. Thanks again.

[teckat]

Re: Canon 5870u Help

Thanks to everyone that has helped me fix this issue, its been a journey. It was the feeder/fixer pcb that went bad. it throws some jams here and there but thats next on the agenda, at least it prints now I just wanted all of you guys to know that I appreciate your knowledge and the will to help others, i wouldnt be able to get this printer to work without you guys. Thanks again.

"a little persistence always pays off"

1017_sb_34ask_me_later.jpg

[akhait01]

Re: Canon 5870u Help

i was just printing color copies, everything was working fine, jam here and there but overall the printer was performing normal, untill all of the sudden there was a "pop" noise and the machine is dead. it will not turn on or anything. any advice or where to star? thanks again

[Herrmann]

Re: Canon 5870u Help

There should be a circuit breaker at the lower backside of the mashine, check it out

[teckat]

Re: Canon 5870u Help

i was just printing color copies, everything was working fine, jam here and there but overall the printer was performing normal, untill all of the sudden there was a "pop" noise and the machine is dead. it will not turn on or anything. any advice or where to star? thanks again

CIRCUIT BREAKER

FUSER RELAY


Electric Leakage Breaker is intermittently activating. Re-setting the tripped breaker is a temporary solution.

replacing the AC Driver resolved the problem.

[akhait01]

Re: Canon 5870u Help

Hello everyone,

Im in desperate need of your help again. I have using this canon IR5870 for about 4 months, i just ordered new toners for it...it printed ok on normal plain paper with here and there with dark spots....yesterday i needed to print post cards, on 100lb paper....it was very very bad quality, so i thought about cleaning the inside with compressed air....after i did that, no i get jam error looks like at sensor 13 or 14, the paper doesnt even get picked up from the tray and it throws a jam error. Any help is greatly appreciated. Thank You.

[teckat]

Re: Canon 5870u Help

Hello everyone,

Im in desperate need of your help again. I have using this canon IR5870 for about 4 months, i just ordered new toners for it...it printed ok on normal plain paper with here and there with dark spots....yesterday i needed to print post cards, on 100lb paper....it was very very bad quality, so i thought about cleaning the inside with compressed air....after i did that, no i get jam error looks like at sensor 13 or 14, the paper doesnt even get picked up from the tray and it throws a jam error. Any help is greatly appreciated. Thank You.

why would shoot compressed air inside a printer
are u a tech ? if so u should know better-

what u have now is probably dust and toner inside the sensors for pick-up and along paper path/
do u realize how many sensors are in this model that effect paper path

spots can be caused by bad primary filters and a defective primary corona assembly.

random black spots can be caused by a worn mylar in the ITB Cleaning Assembly



what are the JAM CODES