e00064 appears during duplex printing

[zakjeiden]

hello! what's seems to be the problem to my ir3300 e00064 appears during duplex printing.

[charm5496]

Re: e00064 appears during duplex printing

a lot of things can cause this issue:

transfer roller
DC controller (might try a DCON clear)
HV Power Supply
Switching Regulator
developing Bias (check for paperclips and staples in the drum/devleoper cavity)
leaf springs under the transport (make sure they are making good contact with bed)

[zakjeiden]

Re: e00064 appears during duplex printing

but why during duplex printing only?not on single sided.

[charm5496]

Re: e00064 appears during duplex printing

there is no specific reason as to why the error happens or what causes it. There can be many solutions to it and thats why I gave you such a long list of things to check. Start with the easy checks and move forward from there.

[teckat]

Re: e00064 appears during duplex printing

but why during duplex printing only?not on single sided.

The temporary solution is to clear the DC-Controller in Service Mode (Copier > Function > Clear > DC-CON > OK).
The permanent solution was to install the new style Switching Regulator.

Note 1: Before clearing the DC-controller generate a P-Print and User-Print so that you can re-enter the values in service mode.

Note 2: Also, check for a contaminated transfer roller. If necessary, clean or replace a contaminated transfer roller.




AC Line Voltage noise can cause intermittent problems
these machines had SWITCHING REGULATOR PCB issues

imageRUNNER 3300:
NSS - Entire Serial Number Range
NSU - Entire Serial Number Range
MPD - Entire Serial Number Range
MPH00001 ~ MPH48125
MQC00001 ~ MQC06336

Label on Power Supply shows part # below
Old SWITCHING REGULATOR PCB FH3-2613-000
New SWITCHING REGULATOR PCB FH3-2613-020

iR3300 POWER SUPPLY.JPG
UPDATE-------------------------------------------------------------------------
A newer SWITCHING REGULATOR PCB has been introduced. The
new part number is FH3-2660-000. This new part does NOT have a sticker on it indicating the revision, e.g.: 01 or 02.

[mramlawi]

Re: e00064 appears during duplex printing

Once happened with me at the same machine and it was Electricity Problem i checked the Voltage Ac and it was not normal so then it solved when i put it at another socket

[sufie]

Re: e00064 appears during duplex printing

try to replace with a new drum