IR 2020 install drum error messege

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  • adel_nathan
    Trusted Tech
    • Jul 2011
    • 103

    #1

    [Error Code] IR 2020 install drum error messege

    hi every body
    i have ir2020 photocopy machine
    give me messege " the drum is not set , install drum unit '
    i make all ram clear , and remove drum and reinstall it and it's dos'nt work
    please help
    thanks
  • mramlawi
    Senior Tech

    500+ Posts
    • Jul 2011
    • 838

    #2
    Re: IR 2020 install drum error messege

    hello
    i got same problem since 1 year in a deffernet machine try to remove all the connectors from the dc control
    and the main board then turn on the machine and off it will work
    Distinguished road makes you jewel in rough

    Comment

    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      5,000+ Posts
      • Mar 2008
      • 5007

      #3
      Re: IR 2020 install drum error messege

      Did you try to put old drum back in??
      If it ain't broke, don't fix it
      A picture is worth a thousand words

      Comment

      • DAG COPIERS & COMPUTERS
        Senior Tech

        500+ Posts
        • Oct 2010
        • 860

        #4
        Re: IR 2020 install drum error messege

        Check if the developer pressure release lever mechanism is working properly. It may not be locking the drum unit securely to make proper contacts. Check also the drum contact...leaf spring on the machines body. This problem tends to be common with the Ir 2016/2020.

        Comment

        • adel_nathan
          Trusted Tech
          • Jul 2011
          • 103

          #5
          Re: IR 2020 install drum error messege

          thanks for you
          i will check all this hints and come back by the results tomorrow
          thanks again
          bye

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: IR 2020 install drum error messege

            Originally posted by adel_nathan
            thanks for you
            i will check all this hints and come back by the results tomorrow
            thanks again
            bye
            Inspect>Check> & clean the high voltage contact to the drum unit-
            2025.jpg

            Also check the ribbon cable between the DC Controller and the HVT PCB
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • adel_nathan
              Trusted Tech
              • Jul 2011
              • 103

              #7
              Re: IR 2020 install drum error messege

              thanks for your help
              the problem disappear by change HVT pcb
              thanks alot again
              bye

              Comment

              • mramlawi
                Senior Tech

                500+ Posts
                • Jul 2011
                • 838

                #8
                Re: IR 2020 install drum error messege

                Good to hear that
                Distinguished road makes you jewel in rough

                Comment

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