C5185 Meap application

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  • Valintine
    Trusted Tech

    100+ Posts
    • Jan 2012
    • 147

    #1

    C5185 Meap application

    Hello

    I have a Canon irc5185 that shows only mailbox, printer and print jobs tabs. There is no tab for copy. Do I need to do a firmware update. I do have the sst from my last job but did not use before I left. I am reading through the manuel but it seems complicated. Does anyone have any hints or suggestions for me.

    Thanks
  • vigour
    Service Manager

    1,000+ Posts
    • Aug 2010
    • 1038

    #2
    Re: C5185 Meap application

    Comment

    • Valintine
      Trusted Tech

      100+ Posts
      • Jan 2012
      • 147

      #3
      Re: C5185 Meap application

      Thankyou for the reply. I was not able to find UI copy. I did find other settings with UI including box print eprint web and hold. I also see Meap dsp. I have tried adjusting the settings for these and was able to turn off mailbox and print tabs. Could they be anywhere else?

      Thanks

      Comment

      • vigour
        Service Manager

        1,000+ Posts
        • Aug 2010
        • 1038

        #4
        Re: C5185 Meap application

        never seen one without UICOPY.
        maybe there is a way to hide it that i am not aware of.
        this should do it

        first
        If the m/c is networked you have to print config page
        if they have universal send or scan to file you need info for that, and backup the address book
        if the use mailboxes ,backup if possible or tell them they will lose info.

        then

        additional functions>system settings>initialize all data will reset the m/c to factory specs.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: C5185 Meap application

          Originally posted by Valintine
          Thankyou for the reply. I was not able to find UI copy. I did find other settings with UI including box print eprint web and hold. I also see Meap dsp. I have tried adjusting the settings for these and was able to turn off mailbox and print tabs. Could they be anywhere else?

          Thanks
          adjustment is in LEVEL2 on this Model
          see below


          Color iR C5185i / Color iR C5185



          -Display Setting of Copy Tab
          Make a setting as to whether to display/hide the copy screen (copy tab) on the control panel. This is the specification for users who want to customize hiding it on control panel.
          Default value
          1: display
          Setting range, item
          0: hide 1: display
          Setting Procedure
          1) Start up [SERVICE MODE]
          Service Mode .JPG
          (After pressing [ADDITIONAL FUNCTIONS] button , press [#2] button and [#8] button at the same time on control panel. Then press [ADDITIONAL FUNCTIONS] button again, [SERVICE MODE] screen is displayed).
          1) Then Press >ADDITIONAL FUNCTIONS again >Then Press #2 Button- now>
          This brings u in LEVEL 2 for the adjustment
          2) Press [COPIER] button.
          3) Press [Option] button.
          4) Press [BODY] button.
          5) Press [<-]or[->] (arrow) button.
          6) Press [UI-COPY] button.
          7) Press either 0 (hide) or 1 (display) on control panel (the numerical value input in the field is displayed), and press [OK] button.
          8) Check to see that it is reflected in setting field, and turn off the main power, and then, turn on the main power.


          notes>>>>
          - UI-COPY: whether to display the Copy screen
          - UI-BOX: whether to display the Box screen
          - UI-SEND: whether to display the Send screen
          - UI-FAX: whether to display the FAX screen
          - UI-PRINT: whether to display the Print job screen
          - UI-RSCAN: whether to display the Scanner screen
          - UI-EPRNT: whether to display the Expansion print screen (EFI print screen)
          - UI-WEB: whether to display the Web browser screen
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • Valintine
            Trusted Tech

            100+ Posts
            • Jan 2012
            • 147

            #6
            Re: C5185 Meap application

            I can not seem to find the ui copy. When I compare the lists in service mode 2 copier option body with another machine there are 20 pages on the machine that has ui copy and only 18 on the machine that does not have the ui copy. Any ideas how I can get this setting back? Before I pulled the hard drive I did have the copy screen and the only thing I did was pull and put the hard drive back in.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: C5185 Meap application

              Originally posted by Valintine
              I can not seem to find the ui copy. When I compare the lists in service mode 2 copier option body with another machine there are 20 pages on the machine that has ui copy and only 18 on the machine that does not have the ui copy. Any ideas how I can get this setting back? Before I pulled the hard drive I did have the copy screen and the only thing I did was pull and put the hard drive back in.
              Why did u pull the HDD OUT ????


              power off printer>remove wall plug>remove & re-insert Reader I/F Cable> put wall plug back in>power up printer>see if Copy tab returns>if not check back in level 2 for setting>

              quick ?? if u place a doc in DF and try to make a copy(press start key)> will it pick-up ? and scan ?
              is the Scanner recognized by Printer ???
              if not>>>>go in service mode--
              COPIER>OPTION>W/SCNR
              For copy models, sets whether scanner is present.
              The setting value takes effect after the main power switch is turned OFF/
              ON.

              Setting
              0: Printer model
              1: Model with scanner===set this to "1" power of /on printer


              will scanner scan auto gradation pages ???

              try a RCON clear
              or try a Copier>Function>Clear>MMI clear-


              make sure u have P PRINTS to load any changed settings back in !!!!!!!!!!!!/ like your Fiery connection
              Before performing the this item, explain to the user that all images in the MAIL BOX will be lost, and receive permission to perform.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • charm5496
                Service Manager

                Site Contributor
                1,000+ Posts
                • Apr 2008
                • 2387

                #8
                Re: C5185 Meap application

                Originally posted by Valintine
                I can not seem to find the ui copy. When I compare the lists in service mode 2 copier option body with another machine there are 20 pages on the machine that has ui copy and only 18 on the machine that does not have the ui copy. Any ideas how I can get this setting back? Before I pulled the hard drive I did have the copy screen and the only thing I did was pull and put the hard drive back in.
                removing and reinstalling the HDD would not have this afftect on the machine.

                this is a possible solution:

                There are two types of Plain Pedestals available for the C5185 / C5180 / C4580 / C4080 series models. They are NOT interchangeable! If the wrong plain pedestal is installed or simply a Plain Pedestal or even a cassette feeding unit is NOT installed, you will not get the Copy nor the Express Copy screens on the display panel. Below are the two Plain Pedestals and Cassette Feeding Units and which models they are compatible with:

                Plain Pedestal-E1 = C4080 / C4580 / C5180 / C4080i / C4580i / C5180i
                Plain Pedestal-E2 = C5185 ONLY!

                Cassette Feeding Unit-Z1 = C4080 / C4580 / C5180 / C4080i / C4580i / C5180i
                Cassette Feeding Unit-Z2 = C5185 ONLY!

                NOTE: Please take note that the UI-COPY key will not be available in service mode level 2 under COPIER>OPTION>BODY.

                is your pedestal plugged in on the machine?
                Accidents don't just happen. They must be carelessly planned.

                Comment

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