Print jobs hanging up

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  • ECPTech
    • Jun 2025

    #1

    Print jobs hanging up

    Working on a IR-C3080i. When the customer prints to the unit the Print jobs hangs for up to 30 min. before printing out. Copy jobs go right through. Fax jobs go right through. Unit is connected to a network and all users are having the same issue. Once it starts to print the print job is fast, no hesitation between pages. They are using the UFR drivers. Reset all the setting in the NIC but still the same problem. Not sure what to look at next.
  • copymech
    Trusted Tech

    100+ Posts
    • Sep 2011
    • 196

    #2
    Re: Print jobs hanging up

    disconnect the copier from the network and print to it using a laptop and crossover cable if it takes a long time to print then copier at fault if it prints normally then their network at fault. good luck

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    • ECPTech

      #3
      Re: Print jobs hanging up

      Acting the same way when connecting directly to the unit. It may be a little faster but not much.

      Comment

      • Herrmann
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2006
        • 792

        #4
        Re: Print jobs hanging up

        sounds odd...
        ethernet speed setiigs are ok? try to set from auto to 100mb full duplex and see, what happens.
        If i remember correctly, the print jobs are spooled on the hd first, maybe the hd is slowly dying, or there are some corrupted files. I would try to format Hdd first and reload firmware.

        BTW.: reseat RAM on mainboard is always a good idea to start with
        If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

        Comment

        • charm5496
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2008
          • 2387

          #5
          Re: Print jobs hanging up

          Have you tried reloading the firmware?

          I have also seen where the RAM has caused issues similar to this along with a defective HDD, but that affected both copies and prints.

          First thought was the print driver or driver configuration though.
          Accidents don't just happen. They must be carelessly planned.

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