ir2230 reboots

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  • repeatcopiers
    Senior Tech
    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    ir2230 reboots

    We have an IR2230 in the field that reboots itself when you press the Start button, it also doesn't recognize the cassette trays, when you press Paper Select is looks as if no trays are in the copier. Per Hytecs suggestion we have replace the Main board but still having same issue.....any ideas?
  • repeatcopiers
    Senior Tech
    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    #2
    Re: ir2230 reboots

    Originally posted by repeatcopiers
    We have an IR2230 in the field that reboots itself when you press the Start button, it also doesn't recognize the cassette trays, when you press Paper Select is looks as if no trays are in the copier. Per Hytecs suggestion we have replace the Main board but still having same issue.....any ideas?
    Well just thought I'd update what we found........We missed the fact that someone had turned both paper tray dials all the way to where theres no size indicator!

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    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22599

      #3
      Re: ir2230 reboots

      ... and this makes the machine re-boot when Start is pressed?

      Somehow there must be more to it than that. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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