Re: ask for help Canon service support tool Registration is not complete.
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Attach the USB Memory Device to the computer. Note the Drive Letter assigned to it. Preparation
The following process describes how to prepare a USB Memory Device for use in flashing System Software, and
related files, to a supported copier.
NOTE:
Only data that can be flashed with the Service Support Tool over a Network connection can be flashed with a USB
Memory Device. For example, Finisher data normally flashed with the Service Support Tool and the Downloader
PCB cannot be flashed with a USB Memory Device.
At the initial screen of the Service Support Tool, click on the USB button. This will change the “Connect” button to
“Export Firmware”. From the pop-up menu in the lower left hand corner, select the Drive Letter for the USB
Memory Device. When the device is selected, there will be an indication, also in the lower left hand corner, with
details (validity, format, free space, etc.) about the device.
Next select the desired Series from the pop-up list on the right hand side of the window:
After selecting the Series, select the desired Version from the pop-up list
After making the Version selection, the Service Support Tool will check to see the registration status of the desired
System Software version and its related items. The display on the right hand side of the window will show all
components of the desired System Software set. The Service Support Tool will indicate Y (registered) or N (not
registered) next to each item. Non-registered items will obviously not be copied to the USB Memory Device and
therefore cannot be flashed onto a target copier.
Click on the “Start” button to initiate the process of transferring the data to the USB Memory Device.
Note the message in the upper right hand side of the screen. (Copying Files)
Once the transfer is completed Click OK to continue. Exit the Service Support Tool and properly remove the USB
Memory Device from the computer as per the appropriate Operating System mechanism.
Connecting to Copier
1. Make sure Copier is powered OFF. If it is not, properly power down the Copier.
2. Connect the USB Memory Device to the USB port on the Copier.
3. If there is a Network cable attached to the Copier, disconnect it.
4. Start the Copier in the desired Download Mode (Normal or Safe/2&8) depending on the desired task. Copier
behavior as to what items or tasks can be performed in each of the Download Modes is the same whether it is a
direct Service Support Tool connection or a USB Memory Device. It is NOT necessary to hold down the 1&7
keys to start in Normal Mode when using a USB Memory Device. If starting in Normal Mode, enter Service
Mode and Download Mode(Copier>Function>System>Download) as would be done with a connection with a
computer and the Service Support Tool.
5. When in Download Mode, a “download Menu (USB)” title should be observed instead of the normal “Download
Mode”. If “download Menu (USB)” is not observed, the copier did not recognize the USB Memory Device.
NOTE:
The Service Support Tool cannot be used while a USB Memory Device is in use on a copier.
The copier will NOT communicate with the Service Support Tool when it has detected a USB memory Device.
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EXAMPLE--to Register in SST
U register the firmware from right side panel
-click open the C: drive folder
-then click open the Canon File Folder
-then open the SST System Software Folder
-then open the SST Files
Scroll down until u see the SST_iA6275 folder--click open to expand
u will see boxes with check marks that need to be registered
now select REGISTER to start the registrration
After that> click on Connect> open the USB menu> select _iA6275 firmware series in left side> insert USB into PC.
> on right side menu select Export Firmware> now choose your USB Stick in drop down menu
to load > now u are all set
SST Screen.jpg
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Attach the USB Memory Device to the computer. Note the Drive Letter assigned to it. Preparation
The following process describes how to prepare a USB Memory Device for use in flashing System Software, and
related files, to a supported copier.
NOTE:
Only data that can be flashed with the Service Support Tool over a Network connection can be flashed with a USB
Memory Device. For example, Finisher data normally flashed with the Service Support Tool and the Downloader
PCB cannot be flashed with a USB Memory Device.
At the initial screen of the Service Support Tool, click on the USB button. This will change the “Connect” button to
“Export Firmware”. From the pop-up menu in the lower left hand corner, select the Drive Letter for the USB
Memory Device. When the device is selected, there will be an indication, also in the lower left hand corner, with
details (validity, format, free space, etc.) about the device.
Next select the desired Series from the pop-up list on the right hand side of the window:
After selecting the Series, select the desired Version from the pop-up list
After making the Version selection, the Service Support Tool will check to see the registration status of the desired
System Software version and its related items. The display on the right hand side of the window will show all
components of the desired System Software set. The Service Support Tool will indicate Y (registered) or N (not
registered) next to each item. Non-registered items will obviously not be copied to the USB Memory Device and
therefore cannot be flashed onto a target copier.
Click on the “Start” button to initiate the process of transferring the data to the USB Memory Device.
Note the message in the upper right hand side of the screen. (Copying Files)
Once the transfer is completed Click OK to continue. Exit the Service Support Tool and properly remove the USB
Memory Device from the computer as per the appropriate Operating System mechanism.
Connecting to Copier
1. Make sure Copier is powered OFF. If it is not, properly power down the Copier.
2. Connect the USB Memory Device to the USB port on the Copier.
3. If there is a Network cable attached to the Copier, disconnect it.
4. Start the Copier in the desired Download Mode (Normal or Safe/2&8) depending on the desired task. Copier
behavior as to what items or tasks can be performed in each of the Download Modes is the same whether it is a
direct Service Support Tool connection or a USB Memory Device. It is NOT necessary to hold down the 1&7
keys to start in Normal Mode when using a USB Memory Device. If starting in Normal Mode, enter Service
Mode and Download Mode(Copier>Function>System>Download) as would be done with a connection with a
computer and the Service Support Tool.
5. When in Download Mode, a “download Menu (USB)” title should be observed instead of the normal “Download
Mode”. If “download Menu (USB)” is not observed, the copier did not recognize the USB Memory Device.
NOTE:
The Service Support Tool cannot be used while a USB Memory Device is in use on a copier.
The copier will NOT communicate with the Service Support Tool when it has detected a USB memory Device.
================================================== =====================================
EXAMPLE--to Register in SST
U register the firmware from right side panel
-click open the C: drive folder
-then click open the Canon File Folder
-then open the SST System Software Folder
-then open the SST Files
Scroll down until u see the SST_iA6275 folder--click open to expand
u will see boxes with check marks that need to be registered
now select REGISTER to start the registrration
After that> click on Connect> open the USB menu> select _iA6275 firmware series in left side> insert USB into PC.
> on right side menu select Export Firmware> now choose your USB Stick in drop down menu
to load > now u are all set
SST Screen.jpg
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