default ip address for canon ir 3300

[Guest]

I just installed a new hard drive in the copier and can to get the version of the canon servicetool to open a com port on xp. trying to connect through a cross over cable using the network. can anyone tell me what the default ip address is or, email me a new version of the canon servicetool and updated system software that will open a com port on xp.

[lkrsardis]

ip

117.16.1.100

[kwazimoto]

the ip address is 172.16.1.100 for the copier in fixed ip mode your computer can be anything else canon says to us 172.16.1.10 but anythng in the same ip sceme will work....

[sciloski]

thanks for the info, I still however can not get it to communicate. I get a time out error every time. I am showing connectivity on the laptop and copier but still will not connect.
i have manually adjusted the laptops ip address to match the correct ip sceme

[Copier_Guy]

Can you ping the copier with the laptop? Did you set the subnet mask to 255.255.255.0?

Also, if memory serves me correctly, there are a lot of problems with earlier models like the 3300 Family when connecting to the Service Support Tool using the Ethernet Port. It was suggested to me to always use the Parrallel Port on theses models when connecting to the Service Support Tool.

Also, with the parrallel port there is no need to set IP on the laptop.

Hope this helps.

[bkivett]

new hd

is this machine done the same way as a 3200, where we have to go inot 2,8 for download mode first to format harddrive?

[sciloski]

tried both ways i keep getting port time outs or failed to open port

[lkrsardis]

sst

CopierGuy is right about the network interface. If your laptop has a parallel port use that, but your laptop's bios settings for that port MUST be set to support ECP printing or it won't work. If you don't have a parallel port you need the canon nethawk usb to parallel cable. It's the only one I've found that works.

[sciloski]

i wounder if it is the driver for the canon support program because every way is coming up with timeout errors or fail to open port on bio-centro. I am using a old version of the program ver 3.22e. Does anyone have a newer version of this with the ir3300 firmware.

[Hejsan]

CopierGuy is right about the network interface. If your laptop has a parallel port use that, but your laptop's bios settings for that port MUST be set to support ECP printing or it won't work. If you don't have a parallel port you need the canon nethawk usb to parallel cable. It's the only one I've found that works.

So, you mean that the Nethawk USB to Parallel Cable works better than Bi-Centronics Cable? Does it have any sense to get this "Nethawk" one? I have the same timeout errors in my case (with parallel cable)

[welshman]

conection problems

you can not use the network port to load software on this machine

you have to use a parralel cable or usb to parralel cable

also start the machine with 2 + 8 pressed to get into download mode

will work then

after that check the boot rom you have via copier version should be a boot ???c then its a copier or ???n then itas a network boot rom

hope this helps

[Hejsan]

Connection Timeout

I'm fed enough with it Tried many many times to format HDD, but no success at all. I'm using Parallel Cable, Don't have a "NetHawk" one... and don't know where to get it. I tried both old SST with old firmware and new SST with new firmware. No luck. Do you think that USB-to-Parallel cable will work?

[bnmand]

I'm fed enough with it Tried many many times to format HDD, but no success at all. I'm using Parallel Cable, Don't have a "NetHawk" one... and don't know where to get it. I tried both old SST with old firmware and new SST with new firmware. No luck. Do you think that USB-to-Parallel cable will work?

You need to use a IEEE1284 aka bi-directional parallel cable not just any parallel cable.

[mrfixit51]

"You need to use a IEEE1284 aka bi-directional parallel cable not just any parallel cable."

bnmand has it right,, the advantage of the nethawk cable over the parallel cable is speed, it is a little faster. But you have to get that cable set up properly before you can use it. The 3.22 software will work fine on the iR3300 series. The IEEE1284 cable is easily found anywhere pc/printer hardware is sold. Make sure parallel port is set to ECP mode in bios.

Connect pc to copier, start the software, choose the format version, at first screen where it verifies your setup, now turn on copier holding down the 2+8 till it shows the copier in download mode. Follow onscreen prompts to successfully format hard drive. Then you can use the ALLHDF selection to load the system software. Be sure to know if you are working on a C or N model of copier and use appropriate ALLHDF selection.

good luck!

[Canuck]

Like Welshman said, its a 3300 and you can't do it thru network cable....parallel or USB to Parallel. If not Toshiba hard drive, you have to modify the INF file