IR4570 RemoteUI Contents is Not Found!!

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  • goldencup
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 366

    IR4570 RemoteUI Contents is Not Found!!

    Hi, I have iR4570 machines that when accessed through web always show:


    RemoteUI Contents is Not Found!!

    RUI Module Version : 3601


    On one of the machine, I try to replace the hard disk taken from a good unit. The machine works and can now access the RUI. Does it mean my other unit has also a problem on HDD? Is it okay if I format the disk and clone it coz i don't have SST right now.
    By the way i did an HDD check, all are OK!
    Copying, Printing and Scanning are all okay, I just can't access the RUI.


    Any other solution from this? (or maybe this is not an HDD problem ) Thank you very much.
  • Mina Banoub
    Technician
    • May 2011
    • 50

    #2
    Re: IR4570 RemoteUI Contents is Not Found!!

    Originally posted by goldencup
    Hi, I have iR4570 machines that when accessed through web always show:


    RemoteUI Contents is Not Found!!


    RUI Module Version : 3601


    On one of the machine, I try to replace the hard disk taken from a good unit. The machine works and can now access the RUI. Does it mean my other unit has also a problem on HDD? Is it okay if I format the disk and clone it coz i don't have SST right now.
    By the way i did an HDD check, all are OK!
    Copying, Printing and Scanning are all okay, I just can't access the RUI.


    Any other solution from this? (or maybe this is not an HDD problem ) Thank you very much.
    Hi ,
    I think that you have to download the RUI to your M/C using SST(batch download-singl mode) or You can make a copy from the firmware registersrd on the good HD that you have replaced, to your M/C`HD.

    Comment

    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4961

      #3
      Re: IR4570 RemoteUI Contents is Not Found!!

      Problem can be solved with SST and complete firmware.HDD is OK.
      Practice makes perfect
      If it ain't broke, don't fix it
      A picture is worth a thousand words
      If you want something done right, you have to do it yourself

      Comment

      • goldencup
        Trusted Tech

        250+ Posts
        • Nov 2008
        • 366

        #4
        Re: IR4570 RemoteUI Contents is Not Found!!

        is it okay if I defrag the HDD? (Hold 1 & 9 key) Will it do the trick?

        Comment

        • KL568
          _

          250+ Posts
          • Feb 2011
          • 324

          #5
          Re: IR4570 RemoteUI Contents is Not Found!!

          Hi,

          Try to see if there version number for RUI under Service Mode topic ""Version"

          If it a "--", that could be the issue you facing

          Comment

          • tenatal
            Technician
            • Aug 2011
            • 35

            #6
            Re: IR4570 RemoteUI Contents is Not Found!!

            Originally posted by goldencup
            is it okay if I defrag the HDD? (Hold 1 & 9 key) Will it do the trick?

            Nothing will happen by doing this, there is no tricks like this.

            Earlier posts by other user already show u the correct way.

            Comment

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