Dept ID Canon

[Guest]

Hi, we have a Canon 3200 and we want to keep track of every users print totals. The problem we're having is that a couple of computers have settings that do not require a dept ID password to print. What do I change to remove that?

[ESA]

Re: Dept ID Canon

Are they PC's or Mac's? For PC's goto control panel, printers / faxes (xp). Choose your printer goto properties and remove the dept ID that is recorded here. If using a PS driver with fiery you will not be prompted. There is a number of combo's here but for the most part look at the dept Id in the printer properties and make sure it's empty.

[hurley412]

Re: Dept ID Canon

thanks for the reply esa, that does work for some of the computers but for others its not even an option to record a dept it.

[ESA]

Re: Dept ID Canon

Ensure all computers are all using the same version of the driver. Back in early days there would be an ini file that would be altered to prevent Id prompts. I imagine it's a reg control now. I would remove any current driver and reinstall using the self setup. Make sure your checking off the account code feature when your prompted during the install. I forgot the actual name but it is a check box through the setup. It's likely this feature is not enabled on these computers print drivers

[Chameleon]

Re: Dept ID Canon

...that do not require a dept ID password to print. What do I change to remove that?

I believe the setting you are looking for is under ADDITIONAL FUNCTIONS > SYSTEM SETTINGS > DEPT ID MANAGEMENT > SET "ALLOW PRINTER JOBS WITH UNKNOWN IDs" TO "OFF"


If this is set to "ON" it will print any job sent to it with or without a Dept ID, which if I understand you correctly don't want since there is no tracking. Set it to "OFF" and it will only print jobs sent with an ID and drop the rest. Then follow ESA's instructions on adding the ID in the print driver.

[RSFarrer]

Re: Dept ID Canon

using the RUI/web interface, I un-check most of the boxes in setting up Dept IDs. this also frees up faxing and scanning from having to use a dept ID.

I also don't use a PIN unless necessary so even though the window will still be on the screen, the end-user only needs to enter in their dept ID to gain access.

[jarwil]

Re: Dept ID Canon

make sure you get Device Status in the print driver so the driver knows that Dept ID's are on

[Mina Banoub]

Re: Dept ID Canon

Hi, we have a Canon 3200 and we want to keep track of every users print totals. The problem we're having is that a couple of computers have settings that do not require a dept ID password to print. What do I change to remove that?

Hi,
Try this
Go to your printer properties(on those computer that don`t ask for an ID no to print) >device settings>job accounting (make sure to check mark this option)

[hurley412]

Re: Dept ID Canon

Thanks for the help so far guys. I got it working for all of the Windows machines but we have 2 MAC's that are being asked to enter a dept id. Can you help me with this?

Thanks

[vigour]

Re: Dept ID Canon

which driver are they using on the mac?
PS

Its quite tricky
At the bottom of Fiery Notes, you can enter ID and password

[KL568]

Re: Dept ID Canon

Hi,These 2 Mac, are they able to print after inputting the correct Dept IDs?If yes, that basically indicate it able to print.For Mac, have you done a presets with Dept IDs saved in it? This will not have that pop up requesting users to key in