Incompatible toner - Trying to clean out bad toner from iRc3380

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  • CopyX
    • Mar 2025

    #1

    Incompatible toner - Trying to clean out bad toner from iRc3380

    Has anyone ever cleaned out drums with bad toner. I have a client with perfectly good drums however they purchased aftermarket toner from china and (of course) toner is not compatible. Now they are getting inconsistent coverage as the Chinese toner is simply does not have the correct properties to stick to drum.

    If I open the slide on the drum I can shake out the bad toner that has entered the toner cavity of the drum units. I was going to then use compressor to blow excess toner away from the surface of the drums after emptying as best I can. Next I was then going to run a few 100 full sheets of c,m,y,k to eventually get the majority of the bad toner through the drums.

    Any thoughts suggestions appreciated. All the drums only have approx 7 % life used so it seems a shame to have to toss them. The customer can live with the odd contaminated bit of toner that would most undoubtedly find its way into the odd print.
  • Masterchief
    Trusted Tech

    250+ Posts
    • Apr 2011
    • 281

    #2
    Re: Incompatible toner - Trying to clean out bad toner from iRc3380

    I agree with what your doing, it should remove the toner just dont put any originals in till the machine stops functioning then add them and do heavy copies. The machine will need a good cleaning afterwards
    sigpic

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      Re: Incompatible toner - Trying to clean out bad toner from iRc3380

      Originally posted by CopyX
      Has anyone ever cleaned out drums with bad toner. I have a client with perfectly good drums however they purchased aftermarket toner from china and (of course) toner is not compatible. Now they are getting inconsistent coverage as the Chinese toner is simply does not have the correct properties to stick to drum.

      If I open the slide on the drum I can shake out the bad toner that has entered the toner cavity of the drum units. I was going to then use compressor to blow excess toner away from the surface of the drums after emptying as best I can. Next I was then going to run a few 100 full sheets of c,m,y,k to eventually get the majority of the bad toner through the drums.

      Any thoughts suggestions appreciated. All the drums only have approx 7 % life used so it seems a shame to have to toss them. The customer can live with the odd contaminated bit of toner that would most undoubtedly find its way into the odd print.



      U HAVE SHAKEN OUT ALL OF THE DEVELOPER
      get some new DRUM UNITS NOW


      The machine uses a toner projection method in which it deposits toner over the surface of the
      photosensitive drum, thus turning the static image into a visible image.
      The developer used here is a 2- component developer, composed of non-magnetic toner and carrier.


      The drum unit consists of a photosensitive drum, developing cylinder, and a blade.
      The developer is composed of toner (mainly of resin and dye) and carrier (iron powder) mixed in a specific ratio.
      The friction occurring between toner and carrier causes the toner to become negatively charged and carrier to become positively charged.
      The developer adheres to the surface of the developing cylinder by the work of a fixed magnet, and a blade is used to form a uniform layer of developer.
      At this time, the areas of the photosensitive drum exposed by the laser beam will have a positive potential in relation to the developing cylinder.
      As a result, the toner charged to a more or less identical potential as the developing cylinder will move to and stick to the areas of the photosensitive drum exposed by the laser beam. This phenomenon is referred to as "toner projection," and is used to turn the image on the surface of the photosensitive drum into a visible image.
      Attached Files
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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      • vigour
        Service Manager

        1,000+ Posts
        • Aug 2010
        • 1038

        #4
        Re: Incompatible toner - Trying to clean out bad toner from iRc3380

        Is there a hopper on that baby.
        Don't forget it , if there is one.
        Running PG 5 at 200 then vacuuming the transport seems to be your best bet

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        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Re: Incompatible toner - Trying to clean out bad toner from iRc3380

          Originally posted by vigour
          Is there a hopper on that baby.
          Don't forget it , if there is one.
          Running PG 5 at 200 then vacuuming the transport seems to be your best bet

          there are individual color hoppers---

          u can not replenish the lost developer/ these DRUMS are toast
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • Canon.Tech
            Trusted Tech
            • Mar 2009
            • 335

            #6
            Re: Incompatible toner - Trying to clean out bad toner from iRc3380



            Vacuum out as much as you can then run full colour double side PG3 test prints until the machine asks for toner, that will be the best way, then obviously fit genuine Canon toners!


            I hope you send the customer a big bill for all the grief they give us !!!!!

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