Universal Send Setup on Imagepass S2 & Command Station Issue

[bizhubipi1976]

Hi,

Trying to setup a Ir7095 with an S2. Trying to get universal send to work all servers and gateways are set on the S2, but when i try to send just says error with no code.
I have the same setup on a another IR7095 with an internal RIP, is there something i'm missing?

The 2nd issue I'm having is when i log into command station, with the IR7095 with the S2, the option for "setup" is greyed out I'm logged in as Administrator so don't understand with its grayed out?

Any info would help..

Thanks,
Rak

[teckat]

Re: Universal Send Setup on Imagepass S2 & Command Station Issue

Hi,

Trying to setup a Ir7095 with an S2. Trying to get universal send to work all servers and gateways are set on the S2, but when i try to send just says error with no code.
I have the same setup on a another IR7095 with an internal RIP, is there something i'm missing?

The 2nd issue I'm having is when i log into command station, with the IR7095 with the S2, the option for "setup" is greyed out I'm logged in as Administrator so don't understand with its grayed out?

Any info would help..

Thanks,
Rak

what ver of CWS are u using ??
v5.1 supports S1 v2.1
what is your Windows OP system ----

Universal Send needs a LMS License Number /did u register it ?

The original Universal Send Kit-E1 was Sales Item Number 0749B002AA and was for use in the version 1 machines. This kit is not forward compatible with a version 2 machine.

However, the Universal Send Kit-E1 with a Sales Item Number of 0749B002AB can be used in a version 1 machine. This kit is backwards compatible and can be used in a version 1 and version 2 machine.

[bizhubipi1976]

Re: Universal Send Setup on Imagepass S2 & Command Station Issue

what ver of CWS are u using ?? v5.1 supports S1 v2.1 what is your Windows OP system ---- Universal Send needs a LMS License Number /did u register it ?

The original Universal Send Kit-E1 was Sales Item Number 0749B002AA and was for use in the version 1 machines. This kit is not forward compatible with a version 2 machine. However, the Universal Send Kit-E1 with a Sales Item Number of 0749B002AB can be used in a version 1 machine. This kit is backwards compatible and can be used in a version 1 and version 2 machine.

I'm using CWS Version 4.2 with an S2 V1.0. Is that compatible? Win XP For the universal Send I can put all the info in the the mail server's, the machines seems to be registered. Just when it tried to send it just comes with up with an error, i checked all setting, it seems like it's just not connecting to the internet, gateway and DNS all setup. Thanks

[teckat]

Re: Universal Send Setup on Imagepass S2 & Command Station Issue

I'm using CWS Version 4.2 with an S2 V1.0. Is that compatible? Win XP For the universal Send I can put all the info in the the mail server's, the machines seems to be registered. Just when it tried to send it just comes with up with an error, i checked all setting, it seems like it's just not connecting to the internet, gateway and DNS all setup. Thanks

believe the S2 V1.0 started support with CWS v4.50.38

for CWS v5.0.1.12
u can try http://software.canon-europe.com/sof...753.asp?model=

You can check for the LMS-based Printer Kit on the Canon device the same way as you would check for any other installed LMS-based option or kit.

Perform the following steps:

1. Press the [Counter Check] button on the copier control panel.

2. Hit the [Device Configuration] button on the LCD screen.

3. Scroll down through all of the available pages on this Device Configuration screen. Look for either PS, PCL or UFRII. The methods listed here (ex. PS, PCL, or UFRII) are installed and are available for printing.

[bizhubipi1976]

Re: Universal Send Setup on Imagepass S2 & Command Station Issue

believe the S2 V1.0 started support with CWS v4.50.38 for CWS v5.0.1.12 u can try Command WorkStation for Windows You can check for the LMS-based Printer Kit on the Canon device the same way as you would check for any other installed LMS-based option or kit. Perform the following steps: 1. Press the [Counter Check] button on the copier control panel. 2. Hit the [Device Configuration] button on the LCD screen. 3. Scroll down through all of the available pages on this Device Configuration screen. Look for either PS, PCL or UFRII. The methods listed here (ex. PS, PCL, or UFRII) are installed and are available for printing.

Thanks for the info... I downloaded CSW 5 but the option to configure is there but when i try to configure no box comes just hangs..I tried it with a Konica machine i have the setup portion works on CSW 5. For the universal send I looked for those options but there not listed. Whats interesting is that the other Ir7095 i have doesn't have those options listed either but the email portion still works.. Thanks..

[KL568]

Re: Universal Send Setup on Imagepass S2 & Command Station Issue

CWS 5 work with Konica but not Canon S2? let try it from another angle, from IE would you be able run the setup of S2? If it can't , you might be in need of a patch file in S2

Let me check if there is a patch related to your issue, then get back to you.

[teckat]

Re: Universal Send Setup on Imagepass S2 & Command Station Issue

CWS 5 work with Konica but not Canon S2? let try it from another angle, from IE would you be able run the setup of S2? If it can't , you might be in need of a patch file in S2

Let me check if there is a patch related to your issue, then get back to you.

Supported Command Workstation Versions
imagePASS S2--1.0/2.0

CWS---4.5.0.38c/4.5.1.19
***CWS v5.1 & v5.0 not verified to support S2 v1.0

Copier > Option > Int-Face > Img-Cont>"4"
C-type BootROM ONLY.


The following information applies to the imagePASS S2 v1.0 system software:
April 5, 2010
The imagePASS S2 is shipped from the factory with all the system software installed, including the 1-RFT2A, 1-RFT2E, and 1-RHZX6 software updates provided on the System Software Update CD.
The updates are deleted whenever system software is reinstalled in the field. You must reinstall these update files and any other update files that you may have for the imagePASS S2 whenever you reinstall system software.


if needed>>>>>>>>>>>>>>>>
Follow the procedure below to install the 1-RFT2A, 1-RFT2E, and 1-RHZX6 system updates.

(This procedure assumes that you have reinstalled system software as described in the Installation and Service Guide.)

1. Make sure Idle appears on the Control panel.
2. Insert the System Software Update CD in the CD-ROM drive of the imagePASS S2.
3. Press the Menu button on the Control Panel, if necessary, to display the Functions menu.
4. Choose Shut Down from the Functions menu.
5. At the next screen, select Reboot System. (Allow the imagePASS S2 to reboot from the CD)
6. At the screen "Install system from CD-ROM", press the selection button for YES.
The installation begins. After installation is complete, the S1 will reboot automatically.
7. All the S2 to reboot automatically and reach Idle.
8. Remove the System Software Update CD from the CD-ROM drive.
9. Print a Configuration page and verify that 1-RFT2A, 1-RFT2E, and 1-RHZX6 appear in the Update Info section.

other noted patches

April 6, 2009
1-U7QZ9 Patch for imagePASS S2 v1.0 / v2.0, the LCD display on the imagePASS freezing when the up and down buttons on the controller are pressed repeatedly

March 24, 2009
imagePASS S2 ver: 1.0
1-RAPF5 Patch for Daylight Savings Time patch for imagePASS and imagePRESS Controllers

[bizhubipi1976]

Re: Universal Send Setup on Imagepass S2 & Command Station Issue

Supported Command Workstation Versions imagePASS S2--1.0/2.0 CWS---4.5.0.38c/4.5.1.19 ***CWS v5.1 & v5.0 not verified to support S2 v1.0 Copier > Option > Int-Face > Img-Cont>"4" C-type BootROM ONLY. The following information applies to the imagePASS S2 v1.0 system software: April 5, 2010 The imagePASS S2 is shipped from the factory with all the system software installed, including the 1-RFT2A, 1-RFT2E, and 1-RHZX6 software updates provided on the System Software Update CD. The updates are deleted whenever system software is reinstalled in the field. You must reinstall these update files and any other update files that you may have for the imagePASS S2 whenever you reinstall system software. if needed>>>>>>>>>>>>>>>> Follow the procedure below to install the 1-RFT2A, 1-RFT2E, and 1-RHZX6 system updates. (This procedure assumes that you have reinstalled system software as described in the Installation and Service Guide.) 1. Make sure Idle appears on the Control panel. 2. Insert the System Software Update CD in the CD-ROM drive of the imagePASS S2. 3. Press the Menu button on the Control Panel, if necessary, to display the Functions menu. 4. Choose Shut Down from the Functions menu. 5. At the next screen, select Reboot System. (Allow the imagePASS S2 to reboot from the CD) 6. At the screen "Install system from CD-ROM", press the selection button for YES. The installation begins. After installation is complete, the S1 will reboot automatically. 7. All the S2 to reboot automatically and reach Idle. 8. Remove the System Software Update CD from the CD-ROM drive. 9. Print a Configuration page and verify that 1-RFT2A, 1-RFT2E, and 1-RHZX6 appear in the Update Info section. other noted patches April 6, 2009 1-U7QZ9 Patch for imagePASS S2 v1.0 / v2.0, the LCD display on the imagePASS freezing when the up and down buttons on the controller are pressed repeatedly March 24, 2009 imagePASS S2 ver: 1.0 1-RAPF5 Patch for Daylight Savings Time patch for imagePASS and imagePRESS Controllers

Great, thanks for the info.. Yeah it must need to be updated, i tried to access setup from IE with no luck.. Now i just need to get my hands on the patches.. Would the patching be related to the Universal Send issue or is that other problem.. Thanks again..

[teckat]

Re: Universal Send Setup on Imagepass S2 & Command Station Issue

print out a config sheet & post it--

is your 7095 a Printer only model ??


To find out whether a model is equipped with SEND functions, make the following selections in service mode: 1. Enter Service Mode by hitting Additional Functions, 2 and 8, and then Additional Functions.
2. Hit COPIER > DISPLAY > ACC-STS and view the value for SEND.
3.If a 0 is displayed for SEND, then the Send function is absent, if a 1 or 2 is displayed for SEND, then the Send function is present.



When the imageRUNNER is connected with an imagePASS controller, you have 2 options for setting up email services:

1. Using the imagePASS's email capability - Enable and configure Email Services through Setup on the imagePASS and send email using the imagePASS's interface (select Scan Job option). This option will have access to the Fiery Address Book on the imagePASS. This method is what is further explained in this article.

2. Using the optional Universal Send Kit - Must install the appropriate Universal Send Kit. Configure Email Services through Additional Functions, System Settings, Network Settings, E-mail/I-fax Settings on the copier LCD screen. You can send email using the Send tab on the copier LCD screen and the imagePASS will allow the email packets sent from the copier to pass through. This option will have access to the copier's Address Book.

Setting Up Email Services on the imagePASS:
In order to have E-mail and I-Fax capabilities, you must first enable E-mail Services at the imagePASS:

1. Select Run Setup. Confirm that you wish to enter Setup mode by hitting Yes.
2. Select Network Setup.
3. Choose Service Setup.
4. Hit Email Setup.
5. For the 'Enable Email Services' prompt, select Yes.
6. Follow the prompts, entering the required information to configure the email settings (see the attached PDF for more information).
7. Save your changes and exit Setup mode.

This option enables the imagePASS to use Email or Internet Fax as a means of communication for a variety of purposes, including printing PostScript, PDF, and TIFF files, and sending scanned files as an outgoing Email or Internet Fax.
For more detailed information on configuring the imagePASS, please see the imagePASS Configuration Guide included on the User Documentation CD.

To Scan an Original and Send it as an Email using the imagePASS:

1. Select Scan Job from the imagePASS menu
   Load your original(s) in ADF or on platen glass.
2. Hit Source and enter your desired settings:
   - Document Source (ADF or Platen)
   - Original Size
   - Orientation
   - Sides (Single or Duplex)
   Press Image Options and enter your desired settings:
   - Color Mode (Color, Gray Scale, or Black and White)
   - Image Mode (Text, Image, or Text/Image)
   - Background Removal
   - Brightness
   - Resolution
   - Binding Direction (Left Side or Top Side)
3. Hit Destination and select Add Destination.
4. Choose Send to Email (this option will not be present if Email Services was not enabled in Setup).
5. Press Select Address.
   
   Pick New Address and manually enter the email address to send to, or pick Fiery Address Book to choose the email address to send to.
6. Select Configure Email and enter your desired settings:
   - Send Doc As (Attachment or URL)
   - File Format (PDF, TIFF, or JPEG)
7. Hit Start Scan.
8. Enter the Filename.
9. At the Start Scan Now prompt, select Yes (this will start the scanning of the send job).

[KL568]

Re: Universal Send Setup on Imagepass S2 & Command Station Issue

Supported Command Workstation Versions
imagePASS S2--1.0/2.0

CWS---4.5.0.38c/4.5.1.19
***CWS v5.1 & v5.0 not verified to support S2 v1.0

Copier > Option > Int-Face > Img-Cont>"4"
C-type BootROM ONLY.


The following information applies to the imagePASS S2 v1.0 system software:
April 5, 2010
The imagePASS S2 is shipped from the factory with all the system software installed, including the 1-RFT2A, 1-RFT2E, and 1-RHZX6 software updates provided on the System Software Update CD.
The updates are deleted whenever system software is reinstalled in the field. You must reinstall these update files and any other update files that you may have for the imagePASS S2 whenever you reinstall system software.


if needed>>>>>>>>>>>>>>>>
Follow the procedure below to install the 1-RFT2A, 1-RFT2E, and 1-RHZX6 system updates.

(This procedure assumes that you have reinstalled system software as described in the Installation and Service Guide.)

1. Make sure Idle appears on the Control panel.
2. Insert the System Software Update CD in the CD-ROM drive of the imagePASS S2.
3. Press the Menu button on the Control Panel, if necessary, to display the Functions menu.
4. Choose Shut Down from the Functions menu.
5. At the next screen, select Reboot System. (Allow the imagePASS S2 to reboot from the CD)
6. At the screen "Install system from CD-ROM", press the selection button for YES.
The installation begins. After installation is complete, the S1 will reboot automatically.
7. All the S2 to reboot automatically and reach Idle.
8. Remove the System Software Update CD from the CD-ROM drive.
9. Print a Configuration page and verify that 1-RFT2A, 1-RFT2E, and 1-RHZX6 appear in the Update Info section.

other noted patches

April 6, 2009
1-U7QZ9 Patch for imagePASS S2 v1.0 / v2.0, the LCD display on the imagePASS freezing when the up and down buttons on the controller are pressed repeatedly

March 24, 2009
imagePASS S2 ver: 1.0
1-RAPF5 Patch for Daylight Savings Time patch for imagePASS and imagePRESS Controllers

To add-on, another 2 patch:

1-T3RFZ: "Configure" do not launch when Java 6 has been installed

1-RUCVX: IE7 crash when click "Configure" via WebTools

[bizhubipi1976]

Re: Universal Send Setup on Imagepass S2 & Command Station Issue

To add-on, another 2 patch: 1-T3RFZ: "Configure" do not launch when Java 6 has been installed 1-RUCVX: IE7 crash when click "Configure" via WebTools

Final had a chance to look at the machine again, so confirmed that the SEND Option in Additional Functions as the #1 next to it. I setup all the the correct fields on the IR7095, I want to be able to send emails via Universal Send. What am I missing is there a way to see what type of error it is, why its not sending? I know on the other Ir7095 (that does not have an RIP but a internal print card) has universal send and I had to put in the gateway on the machine but with this newer one i have an S2 hooked up to it and i put all the network info in the S2. Also where can i d/l the patches from? Thanks again..