canon 3080 with e000020 0010

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  • asser145
    Technician
    • Mar 2011
    • 40

    #1

    canon 3080 with e000020 0010

    hello

    I have a canon 3080.

    I change blue drum and now when I start the machine gives me error e000020 0012

    what is the problem?

    tanks
    Last edited by asser145; 11-23-2012, 11:12 AM.
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5014

    #2
    Re: canon 3080 with e000020 0010

    - new firmware.
    -Clean the ATR sensor window.
    -new drum
    Last edited by zoraldinho; 11-23-2012, 05:26 PM.
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: canon 3080 with e000020 0010

      Originally posted by asser145
      hello

      I have a canon 3080.

      I change blue drum and now when I start the machine gives me error e000020 0012

      what is the problem?

      tanks

      E020-0010 can be displayed when the patch level is higher than the upper limit of the target although it is set as the minimum in initializing Yellow ATR.
      E020-0011: Magenta, E020-0012: Cyan, E020-0013: Black

      Workaround :
      1. Check to see if the ATR shutter comes off; if so, re-fit it.

      2. Wipe the ATR sensor window with a damp cotton cloth.

      3. If the symptom still occurs, replace the ATR sensor with a new one.


      FK2-0494-000 Reflector Type Photo-sensor
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Rachid.Akli
        Senior Tech

        500+ Posts
        • Oct 2011
        • 595

        #4
        Re: canon 3080 with e000020 0010

        Originally posted by asser145
        hello

        I have a canon 3080.

        I change blue drum and now when I start the machine gives me error e000020 0012

        what is the problem?

        tanks
        Hello,

        What was the issue before changing the Cyan drum?

        If E020 0010 was not displayed before, Then the new drum may be faulty.


        Rachid.
        "Find a job you love and you’ll never have to work a day in your life." Nagy's father

        Comment

        • Rachid.Akli
          Senior Tech

          500+ Posts
          • Oct 2011
          • 595

          #5
          Re: canon 3080 with e000020 0010

          Originally posted by Rachid.Akli
          Hello,

          What was the issue before changing the Cyan drum?

          If E020 0010 was not displayed before, Then the new drum may be faulty.


          Rachid.
          Sorry,

          Ignore my above reply.

          E020 0010 Indicates that the Yellow patch level is higher than the upper limit. The Cyan drum has nothing to do with this error code. I ask the same question: What was the issue before changing the Cyan drum? Why did you change it?

          Rachid.


          "Find a job you love and you’ll never have to work a day in your life." Nagy's father

          Comment

          • canonbundy
            Senior Tech

            500+ Posts
            • Jun 2012
            • 607

            #6
            Re: canon 3080 with e000020 0010

            Originally posted by Rachid.Akli
            Sorry,

            Ignore my above reply.

            E020 0010 Indicates that the Yellow patch level is higher than the upper limit. The Cyan drum has nothing to do with this error code. I ask the same question: What was the issue before changing the Cyan drum? Why did you change it?

            Rachid.


            I agree with Rachid, what was the problem before replacing Cyan - check Drum Life - Copier > Display > Misc, if they read more than 100% then replace them - if not, remove the front cover of the toner housing and vacout the sensors.

            Comment

            • asser145
              Technician
              • Mar 2011
              • 40

              #7
              Re: canon 3080 with e000020 0010

              the counter of drum are :

              Y-0
              M-165
              c-0
              k-9

              but now the copies are light

              is the same problem ??

              1143_001.jpg

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: canon 3080 with e000020 0010

                Originally posted by asser145
                the counter of drum are :

                Y-0
                M-165
                c-0
                k-9

                but now the copies are light

                is the same problem ??

                [ATTACH=CONFIG]18346[/ATTACH]

                the image is Good on the ITB Belt ??
                but the finished copies are light or washed out.

                Check the Bias Tabs on the ITB Belt assembly and the Secondary Transfer Roller. They may be bent or broken and not making contact. Repair or replace the contact that is broken.

                check secondary transfer roller. /

                The contact should be touching the bottom side of the shaft of the secondary transfer roller.

                1. Remove the screw and then remove the black plastic contact holder shown below.

                2. Verify that the contact is touching the bottom side of the shaft of the secondary transfer roller as shown in the photo below. If it is not reform the contact so that it is touching the shaft.





                Also Ensure that the ITB ground wire is firmly attached at HVT2 and the grounding screw at the ITB frame.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • Rachid.Akli
                  Senior Tech

                  500+ Posts
                  • Oct 2011
                  • 595

                  #9
                  Re: canon 3080 with e000020 0010

                  Originally posted by asser145
                  the counter of drum are :

                  Y-0
                  M-165
                  c-0
                  k-9

                  but now the copies are light

                  is the same problem ??

                  [ATTACH=CONFIG]18346[/ATTACH]
                  After replacing the drums, check if you've well closed the ITB.

                  Rachid.
                  "Find a job you love and you’ll never have to work a day in your life." Nagy's father

                  Comment

                  • asser145
                    Technician
                    • Mar 2011
                    • 40

                    #10
                    Re: canon 3080 with e000020 0010

                    thanks for everybody

                    this machine drives me crazy

                    monday I recived the pieces, fk2 0494 000 (sensor ) and fc6 9166 000 (holder contact) and change the black drum. and the machine work right. but today the copies are light again.


                    maybe the machine don't apport toner inside??


                    tanks one more time

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: canon 3080 with e000020 0010

                      Originally posted by asser145
                      thanks for everybody

                      this machine drives me crazy

                      monday I recived the pieces, fk2 0494 000 (sensor ) and fc6 9166 000 (holder contact) and change the black drum. and the machine work right. but today the copies are light again.


                      maybe the machine don't apport toner inside??


                      tanks one more time

                      Last Time>>>>>>>>>>>>>

                      replace your ITB /& or both lock levers w/
                      both SPRINGS, COMPRESSION=FC6-0894-000

                      click on pic for view/


                      ITB.JPG
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

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