Canon MX330 Error

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  • ldfrepairs
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 147

    Canon MX330 Error

    Printer will not power off and alarm lights stays on. Any suggestion on what the cause may be?
    drugstore-onlinecatalog.com
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: Canon MX330 Error

    Originally posted by ldfrepairs
    Printer will not power off and alarm lights stays on. Any suggestion on what the cause may be?
    what is the error message ?

    Press the "ON/OFF" button to power down the machine, then unplug the cord from the wall outlet or surge protector. Wait for about one minute. Plug the printer back in to its power source and turn it back on.


    or--------------------------
    pull the plug> leave out 20min.> plug back in





    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • ldfrepairs
      Trusted Tech

      100+ Posts
      • Oct 2012
      • 147

      #3
      Re: Canon MX330 Error

      As the power is plugged in the alarm light is on. I tried pressing the power button to power off but nothing happens
      drugstore-onlinecatalog.com

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Re: Canon MX330 Error

        Originally posted by ldfrepairs
        As the power is plugged in the alarm light is on. I tried pressing the power button to power off but nothing happens
        what were u doing before lamp came on ??

        Error Message ??????????????????????????
        can u see the LCD Screen


        Alarm lamp

        Lights or flashes orange when an error, such as paper-out or ink-out, occurs.

        Disconnecting the power plug
        When disconnecting the power plug after turning off the power, be sure to confirm that the ON button
        is not lit. If the power plug is disconnected from the wall outlet while the ON button is lit or flashing, the
        machine may become unable to print properly since the Print Head is not protected.
        If the power plug is disconnected, the date/time settings as well as all documents stored in memory
        will be lost. Send an unsent fax or print a necessary document before the power plug is
        disconnected.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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