Iradvc2025 error code e020-1360 after replacing bk drum

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  • Babelman
    Technician
    • Dec 2015
    • 30

    #16
    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    Originally posted by copier tech
    I had the exact same thing happen to me on Friday, machine was working fine (except for magenta background) so I replaced the magenta drum then it starts throwing E020 error, cleaned the patch sensor, fitted the old Mag drum back still the same.

    I updated the firmware & cleaned the dust glass/laser glass & the error went away.

    I updated firmware and all good, thanks the advice

    Comment

    • onlyinnewfoundland
      Trusted Tech

      100+ Posts
      • Apr 2013
      • 235

      #17
      Re: Iradvc2025 error code e020-1360 after replacing bk drum

      If you are in a pinch, I have swapped the drum chip with the old one and gotten away from this error.

      I have a few of these units that will throw a E020-1x60 code on new drum installs and I have tried pretty well everything.

      What works 100% for me is to use the old drum chip...pretty quick to swap.

      Not the right way to do it, but hell these printers seem to find themselves in the worst places.

      Cheers

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8133

        #18
        Re: Iradvc2025 error code e020-1360 after replacing bk drum

        Yes swapping the drum chips works, but apparentley shortens the drum life
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • MunsterTech
          Trusted Tech

          Site Contributor
          250+ Posts
          • Sep 2014
          • 381

          #19
          Re: Iradvc2025 error code e020-1360 after replacing bk drum

          Hi,

          I have had this issue twice this week, not sure why but both to do with Magenta on both machines and both times the magenta had leaked by a considerable amount, Ive taken the laser out and cleaned it, tried different drums, updated the firmware, dumped the DC and re entered values but still came up with the error, stick the old drum in and works fine apart from the PCQ, so last resort was to swap the drum chips over, works fine then, one thing i did notice, was that when I attempted to dump the DC and i pressed ok, restarted the Machine, it looked like the DC didnt clear, as all jam codes/error and other values were still in the machine, looking at the P print, none of the values had changed, so Ive ordered a DC controller, as I had this issue before and it turned out to be the DC, I will keep you updated as the part will be with me tomorrow.

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8133

            #20
            Re: Iradvc2025 error code e020-1360 after replacing bk drum

            What an awfull machine by Canon, IRC2380 series was a great model, a few modifications & if could have been perfect.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • NeoMatrix
              Senior Tech.

              2,500+ Posts
              • Nov 2010
              • 3513

              #21
              Re: Iradvc2025 error code e020-1360 after replacing bk drum

              Nicely and concisely said.....

              Bottom line though in all the above... the mighty $$$....dollar.....$$$$.....

              As it will always be said for time immeasurable -- "The love of money is the root of all evil"...
              Inauguration to the "AI cancel-culture" fraternity 1997...
              •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

              Comment

              • Canuck
                Tech Specialist

                1,000+ Posts
                • Nov 2007
                • 1713

                #22
                Re: Iradvc2025 error code e020-1360 after replacing bk drum

                This is a cheap colour printer, pulverized toner, cheaply designed. Don't try to compare it to 5000 or 5200 series. When a customer goes from a Irc3380 to one of these, they have been downgraded

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #23
                  Re: Iradvc2025 error code e020-1360 after replacing bk drum

                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • Portabubblejoan
                    Technician
                    • Feb 2016
                    • 14

                    #24
                    Re: Iradvc2025 error code e020-1360 after replacing bk drum

                    Replacing the chip from old drum to new drum is a cheat - not recommended

                    check wee clips are on springs at front and rear of ext trans unit (one white, one black)

                    Clean laser and patch sensors

                    new drum

                    Do T1 up in Service mode and then open and close door.

                    Vac out entrance to hopper and ensure sensors are clean . (one at each side of hopper opening)

                    Failing that new Laser and Full HVT will normally resolve


                    Ciara

                    Comment

                    • Haven77045
                      Junior Member
                      • May 2017
                      • 1

                      #25
                      Re: Iradvc2025 error code e020-1360 after replacing bk drum

                      Changing the chip (the copper connector on the front) on the new drum to the one for the old drum will remove the error but may not fix the real issue

                      Sent from my SM-G925T using Tapatalk

                      Comment

                      • rayjeek
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Jun 2010
                        • 239

                        #26
                        Re: Iradvc2025 error code e020-1360 after replacing bk drum

                        Take the laser assy out and give a good clean to mirrors/lens and polygon motor surfaces.

                        Sent from my SM-G901F using Tapatalk

                        Comment

                        • tech28
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Jun 2013
                          • 434

                          #27
                          Re: Iradvc2025 error code e020-1360 after replacing bk drum

                          teckat, wow, well said!

                          Comment

                          • JPiek
                            Trusted Tech

                            250+ Posts
                            • Oct 2014
                            • 435

                            #28
                            Re: Iradvc2025 error code e020-1360 after replacing bk drum

                            Originally posted by Portabubblejoan
                            Replacing the chip from old drum to new drum is a cheat - not recommended
                            True, but if all reccomended solutions fail, ie. the machine cheats you, i cheat him back !
                            Johan

                            Comment

                            • petermays
                              Technician

                              50+ Posts
                              • Mar 2017
                              • 91

                              #29
                              Re: Iradvc2025 error code e020-1360 after replacing bk drum

                              hi please don't change chip.you will come right now but only for abit.old problem will just come to new drum..for example.bk is light.u rep new drum but get err and u swop chip.will be fine for 3 or 4 days then after that new drum will become light.yes problem is laser.inside laser you must clean lens and poof problem will be sorted.

                              Comment

                              • JPiek
                                Trusted Tech

                                250+ Posts
                                • Oct 2014
                                • 435

                                #30
                                Re: Iradvc2025 error code e020-1360 after replacing bk drum

                                I've not seen the original problem coming back after swapping the chip.
                                Johan

                                Comment

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