Canon C5045i - (very) slow copying and printing

[canonbundy]

Re: Canon C5045i - (very) slow copying and printing

Heater assy all the way,replace it

Eatmorechips is absolutely correct - the grease inside the Fixing Film/Element has dried out, which usually occurs with low volume usage, the Film & Element (if not worn/damaged) can be cleaned with meth - gently push a cloth dampened with meth through the Film & clean all grease from Element, regrease Element & end guides with a high temp white Molycote grease (available from Katun but has a Canon P/no: however does not seem to be available from the latter anymore), probably gives up to 50K before a regrease is required - a cheap alternative for a new Film (also available through Katun), as an OEM Canon Fixing Film Assy is about $500.
☺

[eatmorechips]

Re: Canon C5045i - (very) slow copying and printing

Heater assy all the way,replace it

Re: Canon C5045i - (very) slow copying and printing

Hi!
I didn't took the time to read all the thread but we had this problem here and we fixed it. It was a Fan that was taking too much voltage.... If you want the solution in detail, I can explain it to you. The fact that the fan was taking too much voltage, was making some error reading of the fixing unit.

Re: Canon C5045i - (very) slow copying and printing

Knowing what info to supply was the newbie bit! Fingers crossed this will be sorted soon as our staff are getting rightly frustrated

[canonbundy]

Re: Canon C5045i - (very) slow copying and printing

Hi all, first post here for me! We have two year-old Canon C5045i copiers. One has recently started printing and copying extremely slowly, the other is still as it was when first installed. The slow one does speed up a little after a reboot cycle, but is still not as fast as the other - it is literally taking 8-10 minutes to make 30 copies of a one-sided A4 B&W page. Users have no access to settings, I am the only one who has admin access and I've never changed anything since install. Nothing shows up on Google so advice is welcome! Our support company is also a bit stuck at moment and our staff are getting understandably frustrated

See, I told you more info was required.
You should have enough to sort out the problem now - even I picked up a few Tips, Good Luck nry.

Re: Canon C5045i - (very) slow copying and printing

imageRUNNER ADVANCE C5030 / C5035 / C5045 / C5051

The machine pauses during copying or printing

Problem : When running copies or printing, the machines slows down and cycles for a minute or two before feeding another sheet then pauses again. Solution : Faulty cassette feed driver pcb. During a copy or print job, the select paper screen was monitored and saw the indication for cassette 1 flicker back and forth repeatedly between paper and a load paper message. Tried re-seating the connections on the pcb with no change. Replaced the cassette driver pcb. Part number FM3-7933-000. It is the item circled below.

That appears to describe the exact behaviour! I'm not a Canon engineer, the copier just happens to be where I work but the supplier/supporter is, well, not overly fast in getting the problem sorted!

[teckat]

Re: Canon C5045i - (very) slow copying and printing

there are over 20 Articles on this series imageRUNNER ADVANCE C5030 / C5035 / C5045 / C5051 concerning SLOW PRINTING

another Canon IRADC classic issue-

[Rachid.Akli]

Re: Canon C5045i - (very) slow copying and printing

Rachid,

The belt is a film, the only possition is wrapped around a single heater. It cannot really move or slide.If it doesn;t warm up right because of a broken heater, printing is slowed down.

Also if the main controller is slow, everything is slow.

You're right.

Rachid.

[teckat]

Re: Canon C5045i - (very) slow copying and printing

imageRUNNER ADVANCE C5030 / C5035 / C5045 / C5051

The machine pauses during copying or printing

Problem : When running copies or printing, the machines slows down and cycles for a minute or two before feeding another sheet then pauses again. Solution : Faulty cassette feed driver pcb. During a copy or print job, the select paper screen was monitored and saw the indication for cassette 1 flicker back and forth repeatedly between paper and a load paper message. Tried re-seating the connections on the pcb with no change. Replaced the cassette driver pcb. Part number FM3-7933-000. It is the item circled below.

[teckat]

Re: Canon C5045i - (very) slow copying and printing

check the setting in service mode for FN-ENTMP.

This is found in level 1>Copier>Option>Im-Fix (second screen) and set from default '0' to '-3' and re-test.

from CANON USA--Printing and Copying Too Slowly
several cases this has been remedied by removing the fuser unit (four captive screws within the white plastic collars), then cleaning and re-seating the fuser connection.

[Herrmann]

Re: Canon C5045i - (very) slow copying and printing

Are the mashines at the same customer? if so, interchange them, and see if the error remains at the mashine or at the place, so you can sort out network errors on customers side. SEcond: does the slow mashine feed SEF per accident? if so, you are running into the problem all adv5xxx has, because there is no flux blend present due to the construction of the fusing unit. Feeding SEF or small formats results in a drastic slowdown of copy speed to prevent overheating in the non used fusing areas. No way around it, broken by design

[teckat]

Re: Canon C5045i - (very) slow copying and printing

Rachid,

The belt is a film, the only possition is wrapped around a single heater. It cannot really move or slide.If it doesn;t warm up right because of a broken heater, printing is slowed down.

Also if the main controller is slow, everything is slow.

do the easy stuff first-------------
Before replacing any boards or parts, remove the Dimms and Memory, clean and re-insert.


If fixing film is not maintaining the correct temperature it will cause the machine to slow down.
with no error or alarm codes

Don't u love those Canon Engineers
Check the service mode for TEMP-C in Display>Analog.
Check if the TEMP-C value is dropping to approx 150 degrees.
Normal value is closer to 190/200 degrees.
Replace the fixing film assembly: FM3-5950-000, and re-test.

OR
replace the hard drive

[teckat]

Re: Canon C5045i - (very) slow copying and printing

It is happening for copying even if the network is disconnected if that makes any difference? Happens across all PC's too.

Copying is slow ?? / also what is your location ?
have u tried a line monitor test w/a print out reading ?

what test are u performing to substantiate this ?
and are your test the same speed for Printing & Copying ?

Glass copies =CPM
DF Copies = CPM

Full Color docs- CPM=
B & W Copies ?- CPM=

[Fer]

Re: Canon C5045i - (very) slow copying and printing

Rachid,

The belt is a film, the only possition is wrapped around a single heater. It cannot really move or slide.If it doesn;t warm up right because of a broken heater, printing is slowed down.

Also if the main controller is slow, everything is slow.

[Rachid.Akli]

Re: Canon C5045i - (very) slow copying and printing

Hi to all,

I find the discussion and the different ideas very interesting.

If the HD is faulty, printing a single black and white page in several prints will not alter the speed. Once the document is sent to the RAM, the printing speed does not depend on the HD anymore. am i wrong ?

The printing speed may be affected by a bad positionning of the fixing belt during the print cycle. It always takes time to take the right position. Fixing belt part number: FM3-5951-000.

Good luck.