Canon IR4570 with a grinding noise from the document feeder

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • CopierChick
    Technician

    Site Contributor
    50+ Posts
    • Aug 2012
    • 85
    #1

    [Misc] Canon IR4570 with a grinding noise from the document feeder

    I have a Canon IR4570 with a grinding noise coming from the doc feeder. It sort of sounds like gears but not as harsh. It will also keep running with out jamming, it just makes the loud noise. The noise is especially bad as the paper is coming out of the exit on the doc feeder and really bad if you make 2 sided copies. I was there a couple of weeks ago due to noise when it fed the paper in at the top of the feeder and managed to get most of that to go away and when I delivered toner today I could hear the copier when I walked in. Any help would be greatly appreciated!
    Thanks
    Tags: 4570, adf issues, canon, doc feeder, grinding noise, pivot, walked
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: Canon IR4570 with a grinding noise from the document feeder

      Originally posted by CopierChick
      I have a Canon IR4570 with a grinding noise coming from the doc feeder. It sort of sounds like gears but not as harsh. It will also keep running with out jamming, it just makes the loud noise. The noise is especially bad as the paper is coming out of the exit on the doc feeder and really bad if you make 2 sided copies. I was there a couple of weeks ago due to noise when it fed the paper in at the top of the feeder and managed to get most of that to go away and when I delivered toner today I could hear the copier when I walked in. Any help would be greatly appreciated!
      Thanks



      Check the upper cover assembly ,see if the pivot arm (FF6-1281-000) is bent >
      will cause uneven pressure >causing noise -
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Canon.Tech
          Trusted Tech
          • Mar 2009
          • 335
          #3
          Re: Canon IR4570 with a grinding noise from the document feeder

          I've had the jam release green wheel at the front cause noise issues, especially if customer does a lot of scanning using DF. Take the long front cover off & have a listen etc.

            Comment

            • CopierChick
              Technician

              Site Contributor
              50+ Posts
              • Aug 2012
              • 85
              #4
              Re: Canon IR4570 with a grinding noise from the document feeder

              Thanks for the suggestions. I am heading back there today and will let you guys know what happens.
              Thanks again

                Comment

                • CopierChick
                  Technician

                  Site Contributor
                  50+ Posts
                  • Aug 2012
                  • 85
                  #5
                  Re: Canon IR4570 with a grinding noise from the document feeder

                  I wanted to that you guys for the help! The green gear up front was causing the issue. Very happy customer again.

                    Comment

                    Previous template Next
                    Working...