[Error Code] Canon IRC 3220

[Guest]

Hello Everyone,

We've been having issue with our IRC 3220 for a while. Recently we've been having color streak issues such as yellow dots on our B&W pages and a horizontal blue line half inch width when printing color pages. All was well until one day I got an E000020-0281 code, I checked this thread

http://www.copytechnet.com/forums/ca...rc-3220-a.html

And found all my salt values to be around 140. So I took out my drums and found a lot of yellow and blue leaked powder(toner or developer?) The only thing I could think of was to replace the yellow and blue drum units. So today I got them in, genuine canon, non opened. And they're giving me different code of E000020-0124 after installing them.

Y -.16
M .53
C -.53
K -1.11

I take out the drums to see that cyan was leaking quite a bit of powder yet it's a completely new unit. What could the issue be?

[kallaserves]

Re: Canon IRC 3220

I just cleaned the unit up and attempted to fire it up again.

Printer is warming up...Adjusting Gradation...then boom a different error code of E000020-0325

DENS
Y -0.11
M 0.53
C -0.53
K -1.0

I took a picture of the inside
photo 1.JPG

I also took a picture of the cyan drum unit, it seems to be the one having the consistent leak
photo 2.JPG

*UPDATE*

Instead of playing with the drums, I put in new cyan and yellow toners (genuine unopened canon product) and it finally got past the error codes and I am able to print.

Black and white prints fine. However, anytime I print color, I get this cyan leak at the top
photo.JPG

[teckat]

Re: Canon IRC 3220

pull out the ITB/
remove the ITB SHEET>
inspect the primary transfer roller for CYAN> make sure it is sitting correct in both snap-in holders

they can crack>cause roller to sit up into ITB sheet>on one side>Drag against Drum

[Canon.Tech]

Re: Canon IRC 3220

Looking at the state of your transfer belt it looks like the cleaning blade isn’t doing its job, your old drums may have been OK! Might just need a new blade Part number FG6-8989.

But may I suggest after spending a few hundred $ on drums you spend a little more & get a qualifed engineer out, your machine is in a mess & WILL need a service & clean if you want it to perform correctly or indeed at all!

[SAZ911]

Re: Canon IRC 3220

hi,

worked on quite a few of these machines and have found that a lot of issues arise from the ITB unit. I agree with tekcat in that if you remove the ITB and give it a thorough cleaning it usually sorts a lot of problems. Also I found that sometimes the little plastic film attached to the waste toner exit screw assy that sits under the transfer cleaning assy sometimes gets bent and then rubs against the ITB belt and will give you smudging.

hope that helps.

[nghialuuvn]

Re: Canon IRC 3220

Hi All,
Should put that machine away and upgrade to iR ADVC series
to save time and money
Regards

[teckat]

Re: Canon IRC 3220

Printer needs a gutted cleaning as stated by other posters

call for a trained tech on product

[kallaserves]

Re: Canon IRC 3220

Printer needs a gutted cleaning as stated by other posters

call for a trained tech on product

Thank you all for the helpful replies.

I know that I should have a tech come in, however I called the copier repair places around me and no one seemed to service this model. We used to rent the same machine from canon so any service was included in the monthly lease. This is a pretty beat up old one for $500 total.

Since I'm stuck in this situation, cleaning the ITB assembly seems to be the best option right now. Would it be possible for you to guide me through on how to take it off the machine? You've made really helpful guides including pics for me in the past Teckat!

[teckat]

Re: Canon IRC 3220

Thank you all for the helpful replies.

I know that I should have a tech come in, however I called the copier repair places around me and no one seemed to service this model. We used to rent the same machine from canon so any service was included in the monthly lease. This is a pretty beat up old one for $500 total.

Since I'm stuck in this situation, cleaning the ITB assembly seems to be the best option right now. Would it be possible for you to guide me through on how to take it off the machine? You've made really helpful guides including pics for me in the past Teckat!

=================================

READ PDF---------BE VERY CAREFUL
U DO NOT NEED TO REMOVE ANY ROLLERS shown in PDF/ just inspect them/ u can Clean the Large Black Rubber Roller-

these ITB Belts stretch over time/ if old > needs to be replaced>

ITB UNIT- iRC3200.pdf





ITB BELT CLEAN.JPG

[kallaserves]

Re: Canon IRC 3220

I cleaned the ITB assembly with air (wasn't that dirty after running hundreds of B&W pages) and as well as checked for any problem where the blade scraps the waste into the reservoir that leads to the waste toner container, which was also cleaned with air and didn't look damaged.

photo 2.JPGphoto 1.JPG

One odd thing I noticed is when i was picking up my 4 drum units to put back into the machine. The cyan one, kept on leaking toner, and when I tapped the unit, it would dispense even more.

photo 5.JPGphoto 4.JPG
Could the unit be releasing too much cyan toner into the cyan drum? If the problem is located at the ITB unit or cleaning blades, then wouldn't I be seeing problems with all the colored drums?

[teckat]

Re: Canon IRC 3220

I cleaned the ITB assembly with air (wasn't that dirty after running hundreds of B&W pages) and as well as checked for any problem where the blade scraps the waste into the reservoir that leads to the waste toner container, which was also cleaned with air and didn't look damaged.

[ATTACH=CONFIG]20422[/ATTACH][ATTACH=CONFIG]20423[/ATTACH]

One odd thing I noticed is when i was picking up my 4 drum units to put back into the machine. The cyan one, kept on leaking toner, and when I tapped the unit, it would dispense even more.

[ATTACH=CONFIG]20424[/ATTACH][ATTACH=CONFIG]20425[/ATTACH]
Could the unit be releasing too much cyan toner into the cyan drum? If the problem is located at the ITB unit or cleaning blades, then wouldn't I be seeing problems with all the colored drums?

===============


I hope u did not use can air to blow inside this printer

u can cause damage & blow toner & toner waste all over the palace ? especially into LASERS

are u using CANON OEM DRUMS or some third party crap



??? is the CYAN STRIPE on ITB > after cleaning cycle >or before cleaning cycle ?

did u remove CYAN DRUM to inspect surface after initial rotation (after power up/before printing ??
have u inspected CYAN DRUM after copy/print ?

Tech tip_
when u install a DRUM or Drums> power off printer first> then power up


Try this-in service mode__
SERVICE MODE
1-press Additional Functions Key (once)
2-press #2 & 8 key at the same time (release both)
3-then press Additional Functions Key again (release it)

Go to tabs below--------------------------
COPIER>FUNCTION<LASER>L-ADJ-O
Automatically adjusts laser emission quantity.

1) Remove all 4 color drum units, and close the front cover.
2) Select this item-L-ADJ-O, and press the OK key to execute the operation. The operation stops automatically.
3) When automatic adjustment has finished, “END” is displayed in the
screen.
Note -The DC controller uses the photo diode in the laser unit to automatically measure the light quantity when each laser emits its minimum light quantity.
This operation is used to compensate the time the laser lights during
minimum light quantity emission.
Each laser unit (Y/M/C/K) is adjusted in sequence.

[ReproKev]

Re: Canon IRC 3220

The problem with the Cyan drum leaking toner/starter is from rough handling/shipping. I've seen it a few times. The doctor blade gets knocked out of position on one end. If you disassemble it you can reposition the doctor blade and be back in business -with the cyan drum at least. Hopefully you didn't run to many copies and waste to much starter- that will affect the cyan density over the life of the drum.

[kallaserves]

Re: Canon IRC 3220

===============


I hope u did not use can air to blow inside this printer

u can cause damage & blow toner & toner waste all over the palace ? especially into LASERS

are u using CANON OEM DRUMS or some third party crap



??? is the CYAN STRIPE on ITB > after cleaning cycle >or before cleaning cycle ?

did u remove CYAN DRUM to inspect surface after initial rotation (after power up/before printing ??
have u inspected CYAN DRUM after copy/print ?

Tech tip_
when u install a DRUM or Drums> power off printer first> then power up


Try this-in service mode__
SERVICE MODE
1-press Additional Functions Key (once)
2-press #2 & 8 key at the same time (release both)
3-then press Additional Functions Key again (release it)

Go to tabs below--------------------------
COPIER>FUNCTION<LASER>L-ADJ-O
Automatically adjusts laser emission quantity.

1) Remove all 4 color drum units, and close the front cover.
2) Select this item-L-ADJ-O, and press the OK key to execute the operation. The operation stops automatically.Note -The DC controller uses the photo diode in the laser unit to automatically measure the light quantity when each laser emits its minimum light quantity.
This operation is used to compensate the time the laser lights during
minimum light quantity emission.
Each laser unit (Y/M/C/K) is adjusted in sequence.

I cleaned the ITB assy outside, so no air was blown into the machine.

It definitely looks to be genuine OEM new canon drum since all the original japanese packaging and orange tabs came with it(you have to remove)

I also did the laser Emission quantity operation

Now I went outside the box and went with the old cyan drum. Now I'm starting to believe the new cyan drum is the culprit.
old new.JPG

[teckat]

Re: Canon IRC 3220

as stated by other Drums crap out / Tell your supplier what happened on DRUM

like I said> always power off printer when replanting DRUMS/ for some reason >i FIND this has been successful for iRC3200 & iRC5180 SERIES PRINTERS