CANON IRC ADVANCE C5045

[lagustacat]

Can anyone help, print quality problems and copy quality problems, page count is 4,000 pages, ITB belt was replace with another one, same problem, I have attached a copy of symptom, please help

[Alex ahir]

Re: CANON IRC ADVANCE C5045

Look like cleaning blade. or print 10 from service mode and scan that copy

[Alex ahir]

Re: CANON IRC ADVANCE C5045

which color background is it?? i cannot see it properly. if its red changed magenta developer.

[lagustacat]

Re: CANON IRC ADVANCE C5045

it looks like all the colors, I have attached a few more scanned copies

[Alex ahir]

Re: CANON IRC ADVANCE C5045

Do you know how to take test sheet from the service mode??

no. 10

[lagustacat]

Re: CANON IRC ADVANCE C5045

Unfortunatly I am not at the clients site, this is what I have done so far, installed another new belt unit from another Canon Advance C5045 copier (which is brand new copier) and works perfectly, streaks appear horizontally down the pages, all colors streaking, can this problem be the secondary transfer belt, it cant be ITB cleaning belt because I put a whole unit from other copier with the cleaning assembly and it worked perfectly

[vigour]

Re: CANON IRC ADVANCE C5045

are you copying or printing
There are images and writing in the background.
I thought they were offsetting from the previous page, but I cannot find a duplicate.

If you are copying, make a copy from the glass, check th difference.
Do your CCD adjustments,
You may have to adjust your scanned image density also.

[onlyinnewfoundland]

Re: CANON IRC ADVANCE C5045

You're saying this machine is brand new? So it's not likely to be anything drum/dev/transfer related.

Check your lasers.

I've been lurking these forums since I started as a technican, and I think it would be a good idea for anybody working on Canon products to have a p-print handy for these types of situations. If you are a Canon certified tech they will ask you for one when you call in anyway.

[lagustacat]

Re: CANON IRC ADVANCE C5045

are you copying or printing
There are images and writing in the background.
I thought they were offsetting from the previous page, but I cannot find a duplicate.

If you are copying, make a copy from the glass, check th difference.
Do your CCD adjustments,
You may have to adjust your scanned image density also.

These are printed copies only, ccd adjust doesnt make sense since it is not a scannex copy, im leaning towards secondary outer tranfer roller as i installed a different good working itb unit fron another copier and it also didnt work

[lagustacat]

Re: CANON IRC ADVANCE C5045

You're saying this machine is brand new? So it's not likely to be anything drum/dev/transfer related.

Check your lasers.

I've been lurking these forums since I started as a technican, and I think it would be a good idea for anybody working on Canon products to have a p-print handy for these types of situations. If you are a Canon certified tech they will ask you for one when you call in anyway.

I have done copies of printed documents from client site, streaking of all colors visible, new itb installed along with cleaning belt unit same problem

[vigour]

Re: CANON IRC ADVANCE C5045

Check Secondary TRANSFER ROLLER
Laser
Dustproof glass

[lagustacat]

Re: CANON IRC ADVANCE C5045

Check Secondary TRANSFER ROLLER
Laser
Dustproof glass

Cleaned secondary transfter roller outer, print quality is 70 percent better, but still streaks, is the dustproof glass the ones that you clean with the supplied blue cleaning wand, can see the dustproof glass in the service manual

[vigour]

Re: CANON IRC ADVANCE C5045

Yes the wand is used to clean the dustproof glass above the laser.

I am still curious about that faint image I see in the background with pictures and reverse writing.
Did you scan a double sided copy ?

[onlyinnewfoundland]

Re: CANON IRC ADVANCE C5045

Cleaned secondary transfter roller outer, print quality is 70 percent better, but still streaks, is the dustproof glass the ones that you clean with the supplied blue cleaning wand, can see the dustproof glass in the service manual

I should also mention that I have had issues before where the patch sensors are dirty and have cause weird issues like the because the machine was unable to succesfully lay patches down on the ITB and read back. Try taking the shutter off, or just manually moving it with your finger and cleaning the patch sensors with a damp cloth. I have found the shutter to be broken on a lot of these machines.

[lagustacat]

Re: CANON IRC ADVANCE C5045

Yes the wand is used to clean the dustproof glass above the laser.

I am still curious about that faint image I see in the background with pictures and reverse writing.
Did you scan a double sided copy ?

Yes I did scan a double sided page, already did clean the dustproof glass, also cleaned it manually, same problem