canon 2025i will not feed from additional cassetes Q1 two cassettes.

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  • Simons
    Trusted Tech
    • Jun 2008
    • 490

    #1

    [Dead] canon 2025i will not feed from additional cassetes Q1 two cassettes.

    Its not the feed assembly's, its not the controller. This should be fun to figure out. It had to be the last one I am going to support too.

    The cassette unit is dead. It shows paper back to the main unit but will not move the motor. Its not the motor either.
  • yourownfree
    Trusted Tech

    250+ Posts
    • Dec 2007
    • 474

    #2
    Re: canon 2025i will not feed from additional cassetes Q1 two cassettes.

    Does it even know the cassette exist? The copier that is. I think there might be a setting in copier options accessories that tells it you have a optional cassette attached. Look in the service manual and see, as I dont have one in front of me at the moment and the drive that does is not connecting to me.

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    • Simons
      Trusted Tech
      • Jun 2008
      • 490

      #3
      Re: canon 2025i will not feed from additional cassetes Q1 two cassettes.

      The installation materials need to be reviewed very closly and make sure all wires are there. There is nothing in service mode to do.
      Last edited by Simons; 05-30-2013, 10:46 PM.

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      • SCREWTAPE
        East Coast Imaging

        Site Contributor
        2,500+ Posts
        • Jan 2009
        • 3396

        #4
        Re: canon 2025i will not feed from additional cassetes Q1 two cassettes.

        Hey I hope you got to resolved this issue.

        If not here are some other tips.

        Make sure the optional Power Supply kit- Q1 is installed.

        This power supply is required when installing the optional Cassette Feeding Unit- Q1.

        The sales item number for the Power Supply Kit- Q1 is 0423B001BA.

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        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: canon 2025i will not feed from additional cassetes Q1 two cassettes.

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          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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          • Simons
            Trusted Tech
            • Jun 2008
            • 490

            #6
            Re: canon 2025i will not feed from additional cassetes Q1 two cassettes.

            thank you both the problem has been solved.

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            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: canon 2025i will not feed from additional cassetes Q1 two cassettes.

              Originally posted by Simons
              thank you both the problem has been solved.
              ----
              Mahatma Gandhi
              Strength does not come from physical capacity. It comes from an indomitable will.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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