IR2200 not printing after installation of network card and rom

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  • MEIT

    #1

    IR2200 not printing after installation of network card and rom

    Hi, this is my first post, look forward to hearing your advice.

    Recently I installed a IR2200 network kit with the assistance of my usual printer/copier tech and it is working to a certain extent.

    I am able to ping to and from the printer and I can browse the web interface, however I am unable to print. The tech ran out of ideas so I decided to dig a little further and found this site and this thread - http://www.copytechnet.com/forums/ca...ng-ir2200.html

    Assuming that I have the same problem I am hoping someone can be of assistance.

    Here are the details of the currently installed ROM/software




    can this be updated via the SST? the understanding that I currently have is that there is both a rom chip and a firmware boot-rom that both need to be the correct version, if this is the case a link to the correct version would be most appreciated, step by step instructions would be a bonus

    There is also a small bitcoin tip available for someone who is able to help me and provides their BTC address! (unless this is against the rules?)

    Cheers,
    MEIT
    Last edited by Guest; 06-11-2013, 04:11 AM. Reason: fixed image link
  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1396

    #2
    Re: IR2200 not printing after installation of network card and rom

    Do not know what operating system you are trying to print to but seeing that the PCL is not listed in your examples try using the UFRII drivers.Canon U.S.A. : Support & Drivers : imageRUNNER 2200, and you need a network boot rom the be able to print - N version.
    Last edited by kuby; 06-11-2013, 02:12 PM.

    Comment

    • irtek
      Trusted Tech

      100+ Posts
      • Jun 2009
      • 112

      #3
      Re: IR2200 not printing after installation of network card and rom

      Looking at the 2nd jpg it shows you have a Copy Boot Rom. You need a Network Boot ROM to be able to print. The network kit should have included a NIC, a Network Boot ROM board and you also have to flash the machine with Network Software.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: IR2200 not printing after installation of network card and rom

        Originally posted by MEIT
        Hi, this is my first post, look forward to hearing your advice.

        Recently I installed a IR2200 network kit with the assistance of my usual printer/copier tech and it is working to a certain extent.

        I am able to ping to and from the printer and I can browse the web interface, however I am unable to print. The tech ran out of ideas so I decided to dig a little further and found this site and this thread - http://www.copytechnet.com/forums/ca...ng-ir2200.html

        Assuming that I have the same problem I am hoping someone can be of assistance.

        Here are the details of the currently installed ROM/software




        can this be updated via the SST? the understanding that I currently have is that there is both a rom chip and a firmware boot-rom that both need to be the correct version, if this is the case a link to the correct version would be most appreciated, step by step instructions would be a bonus

        There is also a small bitcoin tip available for someone who is able to help me and provides their BTC address! (unless this is against the rules?)

        Cheers,
        MEIT

        ----------------------------------------------------
        ??? where did u get this Kit from ?

        -as quoted above-
        u need a "N" Boot rom from kit


        Network Boot Rom DIMM is not stocked as a service part. To upgrade a stand alone machine into a network machine, a Multi PDL Kit must be installed. The Network Boot DIMM wil be included in the kit.

        No PS/PCL shown under Service Mode>Copier>Display>Version>PS/PCL
        means u do not have a "N" Boot as shown in your pic---


        was it Network Multi-PDL Printer Kit - C1

        • imageRUNNER 2200 /2800 /3300 Multi-PDL Printer Kit-C1 = 6895-A001-AA.


        you will also need the 2200N Firmware installed v45.01 which has "N" Boot v26.44
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • MEIT

          #5
          Re: IR2200 not printing after installation of network card and rom

          Originally posted by teckat
          ----------------------------------------------------
          ??? where did u get this Kit from ?
          The Tech provided the Kit, came with the NIC and the ROM chip, I will get in contact with him again and provide him with the information in this thread, That should get it sorted.

          Thanks for the advice

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: IR2200 not printing after installation of network card and rom

            Originally posted by MEIT
            The Tech provided the Kit, came with the NIC and the ROM chip, I will get in contact with him again and provide him with the information in this thread, That should get it sorted.

            Thanks for the advice
            ======================================

            + U need the N Boot firmware installed

            BOOT.JPG




            Multi-PDL Printer Kit-C1 = 6895-A001-AA

            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • Rachid.Akli
              Senior Tech

              500+ Posts
              • Oct 2011
              • 595

              #7
              Re: IR2200 not printing after installation of network card and rom

              Hello,

              In this model, there are:

              Three possible BootRoms:

              1- Boot C: For copier only (You can ping the machine but you can't print).
              2- Boot N: For Pcl printer (Install PCL driver to be able to print).
              3- Boot H: For PS printer (Install PS driver to be able to print).

              And Two possible firmwares:

              1- Copier firmware: It must be installed (via SSTool) with the Boot C version (You can ping the machine but you can't print)
              2- PS/PCL firmware for both BootN and BootH.

              The default firmware language is english. Other than english, you've to download your language with the same firmware version. Otherwise, it won't be displayed.

              For more info, go to: http://www.copytechnet.com/forums/ca...00-install.htm

              Rachid.
              "Find a job you love and you’ll never have to work a day in your life." Nagy's father

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: IR2200 not printing after installation of network card and rom

                Originally posted by Rachid.Akli
                Hello,

                In this model, there are:

                Three possible BootRoms:

                1- Boot C: For copier only (You can ping the machine but you can't print).
                2- Boot N: For Pcl printer (Install PCL driver to be able to print).
                3- Boot H: For PS printer (Install PS driver to be able to print).

                And Two possible firmwares:

                1- Copier firmware: It must be installed (via SSTool) with the Boot C version (You can ping the machine but you can't print)
                2- PS/PCL firmware for both BootN and BootH.

                The default firmware language is english. Other than english, you've to download your language with the same firmware version. Otherwise, it won't be displayed.

                For more info, go to: http://www.copytechnet.com/forums/ca...00-install.htm

                Rachid.
                ===================




                All imageRUNNER-iR versions (Not including the iRxx30 series)
                The 'H' version of Main Controller and Boot ROM Firmware is for European models and should not be used on any models that are sold in the United States.

                * The 'H' version of System Software is no longer packaged with the System Software releases. This article is for the dealers that have an older version of System Software and have the 'H' directory on the CD. Do not use this file when flashing the imageRUNNER controllers.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

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