Cannon Imagerunner C5180i prints extra sheet with name of workstation

[bipc]

Re: Cannon Imagerunner C5180i prints extra sheet with name of workstation

Eliminate the machine end of it. Hook up a laptop with a crossover cable and print one of your documents to it. Still the same?...machine setting. No extra page?...application or server setting.

a fast and effective troubleshoot recommended

[kmorland]

Re: Cannon Imagerunner C5180i prints extra sheet with name of workstation

a fast and effective troubleshoot recommended

Thanks to everyone for your suggestions. It is called a Separator Page in Windows Server. We went in to the print server advanced settings and under Separator Page, there was not a option to check, but we deleted the path to the separator file, which was pcl.sep. That solved it. The file name may differ.

[Canuck]

Re: Cannon Imagerunner C5180i prints extra sheet with name of workstation

Thats it!!! Was trying to remember the setting. I knew it was a server setting. I remember now when printing from Linux through PlanetPress I had to enable it so that machine knew job was coming from Linux. Separator page(not printed but issues instruction) was necessary on each job. Glad you resolved it(....I knew it wasn't the box....)