colorpass z500e not starting up

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  • carlosramosdrum
    Technician
    • Sep 2012
    • 45

    #1

    colorpass z500e not starting up

    Hello. I have a colorpass z500e not starting up. freezes at halb bar. i thnik if i reinstall the system software on it i can bring it to life. can you plese inform me how can i reinstall system software on this colorpass? i tried 4 buttons at start up and lower right button to see if some recovery menu apears but nothing. i cant find the manual for this one.
  • KL568
    _

    250+ Posts
    • Feb 2011
    • 324

    #2
    Re: colorpass z500e not starting up

    Originally posted by carlosramosdrum
    Hello. I have a colorpass z500e not starting up. freezes at halb bar. i thnik if i reinstall the system software on it i can bring it to life. can you plese inform me how can i reinstall system software on this colorpass? i tried 4 buttons at start up and lower right button to see if some recovery menu apears but nothing. i cant find the manual for this one.

    Hi,

    The button you are pressing is correct, I might be wrong but I think that only works for Z400e range. You's is WinXPe system so it will need a external SCSI CD drive plus the system CD to reload.

    Does your Z500e allow you to plug on a monitor? No harm trying it with a keyboard to see if it has an option to restore.

    Comment

    • carlosramosdrum
      Technician
      • Sep 2012
      • 45

      #3

      Comment

      • carlosramosdrum
        Technician
        • Sep 2012
        • 45

        #4
        Re: colorpass z500e not starting up

        i tals z40 but they are all z40e with windows nt.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: colorpass z500e not starting up

          Originally posted by carlosramosdrum
          Hello. I have a colorpass z500e not starting up. freezes at halb bar. i thnik if i reinstall the system software on it i can bring it to life. can you plese inform me how can i reinstall system software on this colorpass? i tried 4 buttons at start up and lower right button to see if some recovery menu apears but nothing. i cant find the manual for this one.
          could just be a defective SCSI PCB Assembly.


          ColorPASS Z40 / Z40e / Z20e / Z400e / Z500e / Z4500 / Z4600 / Z3000 models do NOT support connecting the Advanced GUI Kit from Canon or any monitor, mouse, or keyboard.

          ================================================== ====

          An external SCSI CD-ROM drive is required. Connect the CD-ROM drive with a SCSI-2 cable to the SCSI port on the back of the ColorPASS. Power on the CD-ROM drive. Place the system software CD in the drive and turn on the ColorPASS. The RIP should then prompt you to install software.


          The ColorPASS Z800 / Z7400 / Z7500 / Z7000 / Z7100 / Z6000 / Z6100 / Z5400 / Z5100 / Z5000 / Z4600 / Z4500 / Z650 / Z600 / Z500e come with a CD to restore the system software from backup.

          These ColorPASS models do not have a Restore from Backup option built in (like the 1st generation ColorPASS-Z series controllers), so the Restore from Backup CD must be used to perform a restore from backup.

          You cannot perform a Restore from Backup on the ColorPASS Z500e without the Restore/Update CD.
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • carlosramosdrum
            Technician
            • Sep 2012
            • 45

            #6
            Re: colorpass z500e not starting up

            thank you so much.
            this is a used rip. where can i download system software iso? do you have it?
            it is very nice if someone can send me. i will have to buy a scsi cdrom. do you know some cheap one?

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: colorpass z500e not starting up

              Originally posted by carlosramosdrum
              thank you so much.
              this is a used rip. where can i download system software iso? do you have it?
              it is very nice if someone can send me. i will have to buy a scsi cdrom. do you know some cheap one?

              scsi cdrom
              GOOGLE for it> or go to Goodwill > or a Pawn Shop
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • carlosramosdrum
                Technician
                • Sep 2012
                • 45

                #8
                Re: colorpass z500e not starting up

                will an internal scsi cdrom work if connected to the inside scsi board connectos?
                this one: http://vilanovadegaia.olx.pt/leitor-...-iid-432566929

                Comment

                • carlosramosdrum
                  Technician
                  • Sep 2012
                  • 45

                  #9
                  Re: colorpass z500e not starting up

                  will this be perfect for the job?

                  thank you so mutch

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: colorpass z500e not starting up

                    Originally posted by carlosramosdrum
                    will this be perfect for the job?

                    thank you so mutch
                    yes
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

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