Paper jam exiting fuser CLC32100

[AnotherBigAl]

Canon CLC-iR C3200-C1 PS Ver2.1
Saddle finisher N2


I have an intermittent paper jam output problem. The problem arises when there is a page with a large area of solid colour on the leading edge of the paper; the leading edge when single or the second leading edge when two sided. The paper does not appear to be getting picked up by the internal delivery rollers in the tray. I have removed and cleaned the rollers and tried swapping them out with a spare set but that makes no difference. No error code shows up. Just information on clearing the jam.


I also wondered if the fixing unit roller temperature was incorrect but when checked the readings are 'Fix-C = 190deg C and Fix-E = 182 deg C. Just as a double check I also looked at Nip-Chk but that reported OK. The only information I can find is this post

http://www.copytechnet.com/forums/ca...de-0207-a.html

I eventually solved my conundrum by upgrading from 80gsm to 100 gsm paper. Not a solution I want to perpetrate as 100 gsm is rather on the expensive side.


Can anyone offer any solutions please?


Cheers


Alan

[Canon.Tech]

Re: Paper jam exiting fuser CLC32100

This happens when the fixing unit is near the end of it's life, this model runs best on 100GSM anyway.
At the rear of the fixing unit is a white gear, this drives the fixing unit, turn it by hand if you feel resistance that's flat spots on the fixing rollers, very easy to replace, or stick with 100GSM paper

[Canuck]

Re: Paper jam exiting fuser CLC32100

What does toner on lead edge have to do with a pickup jam? Blank paper in cassette..... If this is like an irc3200,check the holder for the exit sensor actuator. If i remember correctly,the plastic that supports it breaks off over time and the actuator hangs up,of if they pulled the left door off the machine(the one with the strap),the vertical sensor actuator assembly can get damaged,not triggering the sensor. This causes the vertical motor to not turn on,and the paper can't go anywhere after coming out of the fuser. It bunches up and cause the stationary jam code on it. Been a while since I played with one of these. Used to temporarily melt a piece of a paper clip to hold the actuator straight

[AnotherBigAl]

Re: Paper jam exiting fuser CLC3200

Hi again,


There is no noticeable resistance turning the drive to the fixing unit. I compared it with another one to check. (Is there a way of checking the fixing unit life anywhere please?). In any case, I have also swapped the fixing unit with a spare but the problem persisted. It is only when there is a lot of toner on the page, i.e. a large block of solid colour, that the jam occurs. If the page to be printed is the more normal mix of image and text there is not a problem.


The spec for the CLC3200 says that 80gsm paper is fine. I have checked the stock and there is no dampness. The humidity in the storage is around 55%, sometimes lower. As I said, I do not want to stick with 100gsm for daily printing. Much too expensive.


I struggle to believe that the holder for the exit sensor actuator is a problem given that we can print several reams of 'ordinary' (80gsm) pages without difficulty. As I said, the jam only happens when the page has a large block of solid colour.


I'm stumped.


Alan

[Canuck]

Re: Paper jam exiting fuser CLC32100

Is there sufficient lead edge blanking? Make sure its about 4mm. Is paper registered properly? If its registered as a heavy and they are running plain 20lb it will curl the paper massively. Did a call on a 5030 last week and that was the problem...had delivery and finisher jams. Set to plain problem solved

[Canuck]

Re: Paper jam exiting fuser CLC32100

Having a flashback.....there is a white diverter in the delivery assembly.Pull out the fixing drawer then open the delivery door.The diverter slides into a pinned shaft at the front. I have glued many of them. Slide the white diverter toward rear of machine. If just the plastic slides,you will see the pin peek out at the front. I have shimmed the rear on a few to keep the diverter biased to the front. When it has too much movement it will cause the diverter to hang up and not move into proper position.Gob some glue into the end of the diverter then slide it into position over the pin thru the shaft. Exit tray delivery or internal delivery? Also the support(plastic) for the internal roll(i think,been a while) breaks off or the shaft pops out of it(at front of machine)Get your flashlight out.. This interferes with the movement of the diverter. Usually when it pops out machine will make a soft clicking noise in delivery area. I could write a whole book on issues with the delivery area. Like i said check that diverter. Operate it manually and see if its hanging up. Hope some of this helps. Havent worked on this model in a couple years

[teckat]

Re: Paper jam exiting fuser CLC32100

Make sure your black exit rollers on exit door are not mush/soft ( from heat ) press & squeeze them to test


to add about EXIT door > these doors STINK after a while> replaced over 100 of them on this model

DOOR.JPG this white lever pops out of position because of crack in frame ( fails to actuate sensor in a timely sense

[Canuck]

Re: Paper jam exiting fuser CLC32100

I forgot about the roller issue....changed many

[AnotherBigAl]

Re: Paper jam exiting fuser CLC32100

The white lever is intact and new rollers are on order. Delivery in about 5 days. I'll report back once fitted.

[Andyboachie]

Re: Paper jam exiting fuser CLC32100

If jam occurs with solid colors there appears to be a lift before the paper enters the exit sensor. I don't really know the lifespan of the fixing rollers. A solid color provide a heavy and sticky effect to the roller surface when it is pressing and as it gets out of the fixing rollers, there can be a slight lift of the paper; especially if it is a low density paper.

smear some silicon oil around the roller and try a solid color print. If it responds well, then the fixing roller is the culprit

[AnotherBigAl]

[Solved] Re: Paper jam exiting fuser CLC32100

Thank your the excellent advice. I replaced the roller as you suggested and lo and behold peace reigns ons again.

[AnotherBigAl]

Re: Paper jam exiting fuser CLC32100

I changed the roller and that solved the problem. Thank you for such excellent advice.