print problem with ir2570ci

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  • ragerjr

    #1

    print problem with ir2570ci

    we have a ir2570ci and now when we make a print, there is a stain like a tumb print on the paper, sometimes it is there and sometimes we have perfect print result, does anybody know how to solve this problem?
  • Canon.Tech
    Trusted Tech
    • Mar 2009
    • 335

    #2
    Re: print problem with ir2570ci

    What is a "tumb print!?" can you post a print sample?

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    • HP:guy
      Trusted Tech

      250+ Posts
      • Feb 2013
      • 279

      #3
      Re: print problem with ir2570ci

      Check your fuser.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: print problem with ir2570ci

        Originally posted by ragerjr
        we have a ir2570ci and now when we make a print, there is a stain like a tumb print on the paper, sometimes it is there and sometimes we have perfect print result, does anybody know how to solve this problem?
        ------- did u check drum surface for oil finger print

        did u check dev units surface
        did u check fix roller surface ?
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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