Ir4570 scanned image have back ground

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  • Matoku
    Trusted Tech

    100+ Posts
    • Feb 2008
    • 173
    #1

    [CQ] Ir4570 scanned image have back ground

    NOW I AM FACING PROBLEM THAT. THE SCANNED IMAGE HAVE BACK GROUND - GOT DOTS WHOLE PAGE-. ( NO SAMPLE IMAGE ATTACHED.) IT ALSO SAME WITH FAX FUNCTION. FOR COPY AND PRINTING THE PROBLEM APPEARS. FOR MORE DETAILS. IT SAME EVEN USING DADF AND PLATEN GLASS.

    FIRST I THOUGHT IT FROM THE DIRTY CIS (SCANNER) I CLEANS IT BUT STILL THE SAME. IF YOU SAY THE READER PCB, HOW IT OK FOR COPY AND PRINTING? SO I HAVE NO IDEA. I TRIED REDUCE THE DENSITY ALSO.

    PLEASE HELP, I AM URGENT.THANKS.
    Tags: background, dirty, fax issue, image, printing, scan, scanner, scanner issues, send to file
    • DAG COPIERS & COMPUTERS
      Senior Tech

      500+ Posts
      • Oct 2010
      • 860
      #2
      Re: Ir4570 scanned image have back ground

      Try this: Remove, inspect and clean drum unit; possibility of defective cleaner assembly spilling toner. Auto clean the fixing unit.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083
          #3
          Re: Ir4570 scanned image have back ground

          Originally posted by Matoku
          NOW I AM FACING PROBLEM THAT. THE SCANNED IMAGE HAVE BACK GROUND - GOT DOTS WHOLE PAGE-. ( NO SAMPLE IMAGE ATTACHED.) IT ALSO SAME WITH FAX FUNCTION. FOR COPY AND PRINTING THE PROBLEM APPEARS. FOR MORE DETAILS. IT SAME EVEN USING DADF AND PLATEN GLASS.

          FIRST I THOUGHT IT FROM THE DIRTY CIS (SCANNER) I CLEANS IT BUT STILL THE SAME. IF YOU SAY THE READER PCB, HOW IT OK FOR COPY AND PRINTING? SO I HAVE NO IDEA. I TRIED REDUCE THE DENSITY ALSO.

          PLEASE HELP, I AM URGENT.THANKS.
          ---------------------------------------------------------------
          Background appears on all copies from the glass and internal prints.

          look at this setting

          When background appears on all copies and prints,
          check the settings under COPIER>ADJUST>DEVELOP and confirm a setting of +115 to +120.

          If the setting is at -85 to +30           > change the setting to reflect the above numbers.


          Point>
          when scanning images----Scan originals in Text/Photo Mode & Increase the resolution above 600 dpi
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • northernlife
              Senior Tech

              500+ Posts
              • Sep 2011
              • 847
              #4
              Re: Ir4570 scanned image have back ground

              Happening on your scans as well? Copier > Adjust > CCD > ccd-adj and df-wlvl1/2 been run?

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