iR1023if jam 0104

[MFPTech]

Hi,

iR1023if has both T1 and T2 configured for LTR and the customer wants the auto-continue mode.
The machine works fine if feeding from T1 and T2 individually; however, the moment T1 is empty and the machine is supposed to auto-continue to T2 the machine shows a false jam (Jam code 0104) and the pick up rollers in T2 fail to pick up the paper.

Any ideas, please?

Thanks in advance!

[Brian8506]

Re: iR1023if jam 0104

I don't have a manual for that machine to give you a whole lot but it sounds like machine doesn't recognize when tray 1 empties and tries to feed another sheet. Try in reverse order. Start machine with T1 out and reinstall after machine starts feeding from T2. Check and make sure you have a paper out sensor flag.

[SCREWTAPE]

Re: iR1023if jam 0104

Hi,

iR1023if has both T1 and T2 configured for LTR and the customer wants the auto-continue mode.
The machine works fine if feeding from T1 and T2 individually; however, the moment T1 is empty and the machine is supposed to auto-continue to T2 the machine shows a false jam (Jam code 0104) and the pick up rollers in T2 fail to pick up the paper.

Any ideas, please?

Thanks in advance!

Here the section for auto drawer select.

Under common settings in the setting menu.

[Canuck]

Re: iR1023if jam 0104

If APS/ADS is not enable,it just won't jump to that drawer to continue. It won't declare a jam. Not the issue. Re-install firmware and ram clear to start