IR6570 e020 000

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  • andy19
    • Jul 2025

    #1

    [Error Code] IR6570 e020 000

    hi everybody,
    my ir6570 displaying e020 000,
    the toner from bottle toner don't going down to the developing automatically,
    i have checked this part,
    - hopper motor is ok,
    - hopper stiring motor is ok,
    - bottle toner cover sensor is ok,
    so to make toner go down to developing i have to install toner on service mode twice or three time,
    service mode-function-install-toner,
    could anybody help me to solve this?
  • Gamut
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jul 2008
    • 216

    #2
    Re: IR6570 e020 000

    Replace TD sensor.

    Comment

    • DAG COPIERS & COMPUTERS
      Senior Tech

      500+ Posts
      • Oct 2010
      • 860

      #3
      Re: IR6570 e020 000

      First check the connector of the dev. toner sensor for any fault in the connection e.g poor or lose contact.
      You may also need to replace either of the dev or hopper toner sensor or both. Thoroughly cleaning or blowing dust off the sensors, for a start isn't a bad idea.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: IR6570 e020 000

        Originally posted by andy19
        hi everybody,
        my ir6570 displaying e020 000,
        the toner from bottle toner don't going down to the developing automatically,
        i have checked this part,
        - hopper motor is ok,
        - hopper stiring motor is ok,
        - bottle toner cover sensor is ok,
        so to make toner go down to developing i have to install toner on service mode twice or three time,
        service mode-function-install-toner,
        could anybody help me to solve this?
        ---------------------------------------------------------------------------------------------
        E020 error can be caused if the flat spot on the 42 Tooth Gear in the Hooper Drive Assembly becomes rounded off. The part number for the Gear is FU6-0728-000.



        also as stated>>>>>>>inspect/replace > toner hopper sensor

        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

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