canon IR 2020 jaming and messge " change paper size "

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  • adel_nathan
    Trusted Tech
    • Jul 2011
    • 103

    #1

    [Jamming] canon IR 2020 jaming and messge " change paper size "

    hi every body
    i have canon Ir2020 jaming after seconed paper pass 20cm (A4) from finisher
    and messege " change paper size"
    i change seperation roller , and change tension spring
    and the problem dosn't solve
    any other idea
    sorry because my english is very bad
    thanks
  • adel_nathan
    Trusted Tech
    • Jul 2011
    • 103

    #2
    Re: canon IR 2020 jaming and messge " change paper size "

    i try to change cassette size to (A4r) it's working good
    but (A4) jaming and give messege
    thanks

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: canon IR 2020 jaming and messge " change paper size "

      Originally posted by adel_nathan
      hi every body
      i have canon Ir2020 jaming after seconed paper pass 20cm (A4) from finisher
      and messege " change paper size"
      i change seperation roller , and change tension spring
      and the problem dosn't solve
      any other idea
      sorry because my english is very bad
      thanks
      -------------------------------
      could be a defective Size Detection Assy. { FM2-3319-000 }


      When you open a specific drawer/cassette, you will see a knob/switch on the front left corner or right corner of the drawer. The knob/switch determines which size paper is configured for that cassette. On that knob you will see all of the paper sizes that the specific drawer can hold. You can twist this knob to the specified paper size. This selection will now appear on the LCD. To verify the Paper Selection:
      1. Press the Copy button.
      2. Press Paper Select.
      3. Now you will see what paper size each cassette is set for.



      1-Try adding an extra wrap to the spring for the Registration Sensor (SR209) flag
      check for a worn Sensor Flag (FC6-4310-000) for the Registration Sensor,

      2-check by swapping cassettes if possible ?

      3-check if u receive message from using Bypass


      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • adel_nathan
        Trusted Tech
        • Jul 2011
        • 103

        #4
        Re: canon IR 2020 jaming and messge " change paper size "

        i check the RS209 flage , it's ok , and i warp spring
        but not solve the problem
        please , any more good idea , will help
        thanks

        Comment

        • bineeshgeorge
          Trusted Tech

          100+ Posts
          • Jul 2009
          • 107

          #5
          Re: canon IR 2020 jaming and messge " change paper size "

          Originally posted by adel_nathan
          hi every body
          i have canon Ir2020 jaming after seconed paper pass 20cm (A4) from finisher
          and messege " change paper size"
          i change seperation roller , and change tension spring
          and the problem dosn't solve
          any other idea
          sorry because my english is very bad
          thanks
          Check the registration clutch or remove the black bush attached with separation roller.

          Comment

          • adel_nathan
            Trusted Tech
            • Jul 2011
            • 103

            #6
            Re: canon IR 2020 jaming and messge " change paper size "

            Originally posted by bineeshgeorge
            Check the registration clutch or remove the black bush attached with separation roller.
            where the black bush ???????
            i checked registration clutch , it's look like good
            thanks

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: canon IR 2020 jaming and messge " change paper size "

              Originally posted by adel_nathan
              where the black bush ???????
              i checked registration clutch , it's look like good
              thanks
              defective Size Detection Assy. { FM2-3319-000 }


              read this two pdf's------------------

              Prevention of Incorrect Paper Size Error
              for your model


              Attached Files
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • northernlife
                Senior Tech

                500+ Posts
                • Sep 2011
                • 847

                #8
                Re: canon IR 2020 jaming and messge " change paper size "

                you cannot detect a bad board or component simply by looking at it. Like teck said, size detection PCB is the usual cause for this problem. If you could supply us with a jam code that would help tremendously

                Comment

                • adel_nathan
                  Trusted Tech
                  • Jul 2011
                  • 103

                  #9
                  Re: canon IR 2020 jaming and messge " change paper size "

                  thank you all
                  the problem is solved
                  the solonid arm was sticked and causing withdraw more than one paper each time
                  so the machine feeling the paper is not A4 size
                  thanks for help

                  Comment

                  • mramlawi
                    Senior Tech

                    500+ Posts
                    • Jul 2011
                    • 838

                    #10
                    Re: canon IR 2020 jaming and messge " change paper size "

                    change all the feed assembly with a new one your problem will solve ,it happened so much with me and i tried also to replace the 2 gears befor and it still the same problem so i changed the new feed Assembly and it work
                    Distinguished road makes you jewel in rough

                    Comment

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