Canon ir3235 not fusing on heavy paper

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  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1396
    #1

    Canon ir3235 not fusing on heavy paper

    Have a funeral home that runs some 5 1/2 x 8 1/2 cards from the cassette. Have the temperature set as high as it will go and the fusing is not that great (duplex). It pulls some on the toner off the page. If you run it thru the bypass it is OK because you can tell it you are using heavy paper then you have to run the other side, is there a setting some way to the machine you are using a heavy paper from the cassette? Or at least slow the machine down when using the heavy paper from the cassette?

    Thanks
    Tags: None
    • its_just_a_copier
      Trusted Tech
      • May 2011
      • 132
      #2
      Re: Canon ir3235 not fusing on heavy paper

      Most likely you are running the machine out of spec.

        Comment

        • northernlife
          Senior Tech

          500+ Posts
          • Sep 2011
          • 847
          #3
          Re: Canon ir3235 not fusing on heavy paper

          common settings, set paper type. I don't have a unit in front of me if it's on the machine that's where it'll be

            Comment

            • Canuck
              Tech Specialist

              1,000+ Posts
              • Nov 2007
              • 1713
              #4
              Re: Canon ir3235 not fusing on heavy paper

              Max paper weight on this model is 128 gsm2.....

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083
                  #5
                  Re: Canon ir3235 not fusing on heavy paper

                  Originally posted by kuby
                  Have a funeral home that runs some 5 1/2 x 8 1/2 cards from the cassette. Have the temperature set as high as it will go and the fusing is not that great (duplex). It pulls some on the toner off the page. If you run it thru the bypass it is OK because you can tell it you are using heavy paper then you have to run the other side, is there a setting some way to the machine you are using a heavy paper from the cassette? Or at least slow the machine down when using the heavy paper from the cassette?

                  Thanks
                  -----------------------------------------------

                  Acceptable Paper Weight

                  17lb. Bond -20 lb Bond (Drawers)
                  Plain and Recycled paper are from 17 to 24 lb bond (64 to 90 g/m2)

                  Load paper heavier than 20 lb bond (81 g/m2) in the stack bypass.
                  17lb. Bond -32 lb Index (Stack Bypass) Heavy paper is from 24 to 32 lb bond (91 to 128 g/m2)

                  no heavy setting for drawers
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • Brian8506
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2009
                      • 1664
                      #6
                      Re: Canon ir3235 not fusing on heavy paper

                      It is in common settings under store paper type. Not sure how many options it gives you.
                      Originally posted by northernlife
                      common settings, set paper type. I don't have a unit in front of me if it's on the machine that's where it'll be

                        Comment

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