IR3300 black print

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  • cokwax
    Technician

    50+ Posts
    • May 2013
    • 50

    #1

    IR3300 black print

    Unless I use the Auto density setting, the entire page comes black even at the lightest density setting.
    This only happens when I am copying from platen glass. When I place the original in the ADF, the copy comes out fine in whatever density setting.
    When I make density and developing bias adjustments in service mode, the platen copies improve but instead, the ADF copies become too light or even blank.

    Auto density works fine for both platen and ADF except that some particular originals require a manual density setting. Is this a strange problem?
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22999

    #2
    Re: IR3300 black print

    So if you run prints it looks fine.

    It's not a print density problem, it's a scan density problem. I'd start with the lamp. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • cokwax
      Technician

      50+ Posts
      • May 2013
      • 50

      #3
      Re: IR3300 black print

      Originally posted by blackcat4866
      So if you run prints it looks fine.

      It's not a print density problem, it's a scan density problem. I'd start with the lamp. =^..^=
      Thanks for giving a starting point. But what do I have to do with the lamp? Any adjustments other than replacements?

      Comment

      • cokwax
        Technician

        50+ Posts
        • May 2013
        • 50

        #4
        Re: IR3300 black print

        Originally posted by blackcat4866
        So if you run prints it looks fine.

        It's not a print density problem, it's a scan density problem. I'd start with the lamp. =^..^=
        Thanks for giving a starting point. But, Does the ADF use a different lamp? What do I have to do with the lamp? Any adjustments other than replacements?

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22999

          #5
          Re: IR3300 black print

          Fluorescent lamps either light fast enough and bright enough ... or they don't. Fluorescent lamps fail in some obvious ways, and some not so obvious.

          Obvious:
          Are the lamp end blackened?
          Have the terminals been arcing?
          Does it light slow or flicker?

          Not so obvious:
          Lamp heater failure
          Cracked lamp harness
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Canuck
            Tech Specialist

            1,000+ Posts
            • Nov 2007
            • 1713

            #6
            Re: IR3300 black print

            Do all ccd adjustments to start. Any errors logged? Also this is not a fluorescent...its Xenon...green. Usually when you need to replace a 3300 lamp you need to replace inverter also....new vendor for lamp.

            Comment

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