[Misc] IR3300 Printout rubbing (poor fusing)

[cokwax]

There is very poor fixing on my IR3300 though the problem seems to be random. Some copies come out good and some completely smeared with toner that just rubs off with a fingure touch.
What I have tried: swapped the pressure roller and fixing film, same problem.
I printed a solid black copy in test mode and it ended up not being a solid black copy as it came with some areas having toner pealed off and piled in other areas.
The second attempt brought a fair one but when I placed it on the manual feed tray and tried a NIP-CHK, the paper never exited. It rolled itself on the lower fixing roller until I had to open the fixing unit.

[copier tech]

Re: IR3300 Printout rubbing (poor fusing)

You get this issue with the non OEM fixing films, fit the genuine Canon fim unit & you won't have any issues.If that's not an option change FIX-TEMP in serivice mode, set it to a higher temp (7 I think but check the service manual) also replace the cleaning roller unit.

[northernlife]

Re: IR3300 Printout rubbing (poor fusing)

have had 100% success with katun films over the last 9 years. Make sure you change the pressure roller and cleaning heatsink roller though. If the fixing element isn't heating up exactly it will give you a similar result. You can check this in service mode > copier > analog

[lazo7]

Re: IR3300 Printout rubbing (poor fusing)

You get this issue with the non OEM fixing films, fit the genuine Canon fim unit & you won't have any issues.If that's not an option change FIX-TEMP in serivice mode, set it to a higher temp (7 I think but check the service manual) also replace the cleaning roller unit.

I agree, the best thing is to install new genuine fixing unit. If not, try to change heating element of the fixing film assembly. Maybe you didn't assemble fixing unit correctly, and the pressure roller doesn't give enough pressure to the fixing film...

[Jhonjon]

Re: IR3300 Printout rubbing (poor fusing)

Genuine fusing unit and toner will fix your problem. Maybe the custumer will spend a little but rest assure that the machine will work for a long time.

[songela]

Re: IR3300 Printout rubbing (poor fusing)

Kiyo products (both films and toners) are in particular one of the known notorious problems for this model in your area ( although there are a lot of other nameless products too).

An ethical and professional tech will avoid these adulterated products because they will damage your reputation.

[cokwax]

Re: IR3300 Printout rubbing (poor fusing)

Thanks Engineers for all your replies.
I discovered that putting aside the issue of toner and film, this machine was being operated during a time of prolonged brownout. The line voltage had dropped from 240v to about 170v and there were no line conditioners.
When I ran the machine on a good generator, the problem disappeared. Thanks for all your contributions.

[copier tech]

Re: IR3300 Printout rubbing (poor fusing)

Perhaps if you told us you were running the machine on a generator we maybe have guess a voltage fault!

[cokwax]

Re: IR3300 Printout rubbing (poor fusing)

Perhaps if you told us you were running the machine on a generator we maybe have guess a voltage fault!

I wasn't running the machine on generator. Instead it is the generator that fixed the problem. Generators are better than our mains electricity in this area!

[teckat]

Re: IR3300 Printout rubbing (poor fusing)

I wasn't running the machine on generator. Instead it is the generator that fixed the problem. Generators are better than our mains electricity in this area!

-----------------------------------
one of first things I learned in field service (over 25 yrs ago)

always check customers wall voltage >> no matter if in a small office or a Fortune 500 company.
( Saves time>& headaches )

poor supply & poor grounding =results in poor performance 99% of the time

[davidj7]

Re: IR3300 Printout rubbing (poor fusing)

yeah sometimes s**t like that happens. Here too sometimes i use generator to check if my main power is having any problems.

In fact one of our elected representative in change of electricity was saying in the assembly that he would supply pure (220v 50hz) power by end of his term sadly he himself conveniently forgot that soon after.

[songela]

Re: IR3300 Printout rubbing (poor fusing)

Thanks Engineers for all your replies.
I discovered that putting aside the issue of toner and film, this machine was being operated during a time of prolonged brownout. The line voltage had dropped from 240v to about 170v and there were no line conditioners.
When I ran the machine on a good generator, the problem disappeared. Thanks for all your contributions.

yeah sometimes s**t like that happens. Here too sometimes i use generator to check if my main power is having any problems.

In fact one of our elected representative in change of electricity was saying in the assembly that he would supply pure (220v 50hz) power by end of his term sadly he himself conveniently forgot that soon after.

(Joke)
Is it time to acquire a Service Van equipped with a 15KVA GENSET on board?