error code E355 - 0004

Re: error code E355 - 0004

Hello!
Did you solve that problem ?

[teckat]

Re: error code E355 - 0004

Hey Tekat,
Yeah, i have done it, but cable or wire on J916 is blank and does not come along. Any other option? thx

-------------------

where did u purchase this printer /

they must know how to have it serviced

[mubiz]

Re: error code E355 - 0004

Hey Tekat,
Yeah, i have done it, but cable or wire on J916 is blank and does not come along. Any other option? thx

[mubiz]

Re: error code E355 - 0004

Thanks buddy.
i will give u feedback

[teckat]

Re: error code E355 - 0004

Anyone u know who has had my problem of not being able to get into service mode but has succeeded?
I mean my canon iR 1133 error code E355-0004, display in Chinese or Japanese and upside down?
Please link me to them.
Am desperate.
Thanks

--------------------------
This iR1133 is like the imageCLASS D1300/ same animal in USA

Check these two connectors on
Main Controller PCB-------------unplug >power up printer>then power of printer and plug back into Main PCB> now power back up Printer

J916==SERIAL DEBUG MONITOR
J902=for Control Panel



do u have a USB memory or other USB device connected If yes REMOVE IT !!!!!!!!

do u have a PC or Laptop connected to Printer ?????
If yes REMOVE IT !!!!!!!!


Did u do the procedure I posted above about removing & re-seating the connections ?????



What happens when u press the MENU Button


Removing the Control Panel// See pdf

Removing the Main Controller Board
u don't have to remove the BOARD>>>Just remove the connections & re-seat them

Removing the Main Controller Board.pdf

[mubiz]

Re: error code E355 - 0004

Anyone u know who has had my problem of not being able to get into service mode but has succeeded?
I mean my canon iR 1133 error code E355-0004, display in Chinese or Japanese and upside down?
Please link me to them.
Am desperate.
Thanks

[teckat]

Re: error code E355 - 0004

------------------------

do not spray or use any solvent on buttons

---------------------------------------------------------------------------
what happens -----when u press this MENU KEY

PANEL.JPG
---------------------------------------------------------------------
power off printer/ remove printer left cover>remove main controller cover>remove flat cables & connectors as shown in pic below

MAIN.JPG

now re-seat everything> be careful with those flat cables( seat them firmly in )

put covers back on/ power up printer see if u can get into menu /
u may get lucky & check-----or need to>
Re-Set the location group and paper size group.
• COPIER > OPTION > BODY > LOCALE (setting the location group)
[Setting value]
1: Japan, 2: North America, 3: Korea, 4: China, 5: Taiwan, 6: Europe, 7: Asia, 8:
Oceania
• COPIER > OPTION > BODY > SIZE-LC (setting the paper size group)
[Setting value]
1: AB configuration, 2: Inch configuration, 3: A configuration, 4: AB/Inch configuration

[teckat]

Re: error code E355 - 0004

Yeah, u have checked all the keys, they are ok, none is stuck.
The main power is ok.
About the local dealer, they are in the capital though they got no idea abt the problems. All they tell me is may be if i buy other boards.
I will try to clean the buttons down using the contact cleaner fluid. Do u think its the best or do u have an alternative?
Please help and translate for me these words on the image attached. They are the ones shown on the display window on my copier.
thanks

------------------------

do not spray or use any solvent on buttons

[mubiz]

Re: error code E355 - 0004

Yeah, u have checked all the keys, they are ok, none is stuck.
The main power is ok.
About the local dealer, they are in the capital though they got no idea abt the problems. All they tell me is may be if i buy other boards.
I will try to clean the buttons down using the contact cleaner fluid. Do u think its the best or do u have an alternative?
Please help and translate for me these words on the image attached. They are the ones shown on the display window on my copier.
thanks

[teckat]

Re: error code E355 - 0004

Thx buddy, The main issue is that i cant access or enable any key on the control panel. When i switch the power on, the copy button lights and the error button only. the start button just blinks dimly on powering and it goes off. No button lights at all apart from the copy and error button. All wires and fibre cables have been reseated. still stuck.

--------------------------------------------------

U should be able to access the MENU* key even in error state////

u could have a stuck key o panel////
did u pull off panel >take apart to inspect ????????


have u checked your wall voltage supply for proper supply ?
who installed this unit / must have a company that services Canon near

[mubiz]

Re: error code E355 - 0004

Thx buddy, The main issue is that i cant access or enable any key on the control panel. When i switch the power on, the copy button lights and the error button only. the start button just blinks dimly on powering and it goes off. No button lights at all apart from the copy and error button. All wires and fibre cables have been reseated. still stuck.

[teckat]

Re: error code E355 - 0004

thx but unfortunately, in Uganda i got no idea if we got a dealer in charge of technical issues

__;
Did u try to just select the *Menu key ?
Like i posted above\ it brings u in the regular adjustments i show

I can see the menu key in your pic

[mubiz]

Re: error code E355 - 0004

thx but unfortunately, in Uganda i got no idea if we got a dealer in charge of technical issues

[teckat]

Re: error code E355 - 0004

thx. please tell mi how i can reload firmware successfully. thx

-----------------------------------------------------------------
DID U TRY THIS / U SHOULD BE ABLE TO SELECT THE
[*] (Menu)

Switching the Display Language (Operation Panel or Remote UI)

Switch the display language used for the operation panel, report, or the Remote UI.

1-Press [*] (Menu).

2-Select <Preferences> using [^] or [v] and press [OK].



3-Select <Display Settings> using [^] or [v] and press [OK].



4-Select <Language> or <Remote UI Language> using [^] or [v] and press [OK].

<Language>	Specify the display language used for the operation panel and reports.
<Remote UI Language>	Specify the display language used for the Remote UI.

5-Select the language using [^] or [v] and press [OK].



6-Press [*] (Menu) to close the menu screen.





Or in the [*] (Menu) u could try to

Initializing the Menu

Initializing the Settings
Restore the following settings to the default settings separately or together.


Preferences

Timer Settings
Common Settings
Copy Settings
Fax Settings

Scan Settings

USB Direct Print Settings
Printer Settings
Initialize All


Select <Initialize Menu>
Select the single item above or select Initialize All
Select YES/NO
Initializing is performed when u highlight YES or NO
Press [*] (Menu) to close the menu screen.

[teckat]

Re: error code E355 - 0004

thx. please tell mi how i can reload firmware successfully. thx

-------------------

contact your local authorized Canon dealer,
have the following information available:
1-Product name =imageRUNNER 1133)


2-Serial number (a character string of 3 letters and a 5-digit number; located on the rating label on the rear side of the machine or on the label on inside of the machine's front cover)

3-Details of the malfunction


or did u Try this already
Specifying the Screen that Is Displayed after Auto Reset Is Performed

Press [*] (Menu).
Select <Timer Settings> using [^] or [v] and press [OK].
Select <Screen After Auto Reset> using [^] or [v] and press [OK].
Select <Default Screen> or <Selected Screen> using [^] or [v] and press [OK].
<Default Screen>=The screen selected in "Setting the Default Screen" is displayed.
<Selected Screen>The screen displayed prior to auto reset is displayed again.

Press [*] (Menu) to close the menu screen.

Setting the Default Screen

Specify the screen to display after auto reset is performed or when the machine is turned ON.
IMPORTANT:

The screen that is displayed after auto reset is performed
The displayed screen varies depending on the <Screen After Auto Reset> setting specified. It has a higher priority than the default screen specified here.

<Default Screen>: the screen specified here is displayed.

<Selected Screen>: the screen that the machine returns to after auto reset.

Press [*] (Menu).
Select <Preferences> using [^] or [V] and press [OK].
Select <Display Settings> using [^] or [v] and press [OK].

Select <Select Default Screen> using [^] or [v] and press [OK].
BEFORE U SELECT THIS DEFAULT SETTINGS
IN THIS MENU U WILL SEE A LANGUAGE SETTING (select ENGLISH )
select it & choose your language setting/ & press [OK]
LAN.JPG
after setting LANGUAGE > go back to Dispplay Settings Menu

Select <Select Default Screen> using [^] or [v] and press [OK].

Select the screen you would like using [^] or [V] and press [OK].

<Copy>	Display the copy mode screen.
<Fax>	Display the fax mode screen.
<Scan>	Display the scan mode screen.
<USB Direct Print>	Display the USB direct print mode screen.